---
title: 'Promoter Manager at PayJoy'
canonical: 'https://feeny.ai/job/promoter-manager-payjoy-jakarta-w6brydqr80d9'
type: 'job'
last_seen: '2026-09-07'
---

# Promoter Manager at PayJoy

- **Company:** PayJoy
- **Location:** Jakarta, Indonesia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-10
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/payjoy/5f8982e7-fcb7-48c2-b244-3b164a0bb501

## Job description

## About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Promoter Manager is responsible for managing promoter agencies and team leaders to develop and execute a nationwide demand generation strategy that aligns with PayJoy’s sales goals. This position combines strategic oversight with hands-on execution, ensuring that promoter initiatives effectively drive customer engagement and sales growth. You will set and review performance targets, assess promoter effectiveness, and collaborate with cross-functional teams to create integrated plans for launches of new partners and stores that require promoters. This role requires a dynamic leader who embodies PayJoy’s values and is dedicated to fostering a high-performing sales team.

This position will report to the Head of Commercial and you will have a huge opportunity to build the local commercial team environment. You will use your strong PayJoy product and commercial expertise to accelerate PayJoy’s growth.

## Responsibilities

- Oversee relationships with promoter agencies, ensuring they adhere to PayJoy’s brand values and operational standards. Provide guidance and support to agency partners to enhance their effectiveness in executing campaigns;
- Develop and implement effective promoter deployment strategic plans, forecasts, and goals to achieve targeted revenue growth and market penetration in the assigned region with minimal risk; conduct weekly reviews of these targets to assess progress, identify challenges, and adjust strategies as necessary to ensure alignment with sales goals;
- Work closely with marketing leaders, finance, and sales teams to create integrated marketing plans and budgets. Ensure that all marketing initiatives are aligned with overall business objectives and supported by adequate resources;
- Provide regular reports on the performance of promoter initiatives, including ROI analysis, campaign effectiveness, and recommendations for future improvements. Present findings to senior management and stakeholders; and
- Work with the fraud team to train and curb fraud in stores to ensure healthy and steady growth levels.

## Requirements

- Aligned with PayJoy’s principles and cultures;
- MUST HAVE strong commercial acumen with a proven 5+ years track record of closing, managing, and growing promoter agencies that are capable of providing 500+ Promoters/Brand Ambassador/Sales Rep/Sales associate - it’s a plus if you are from financial institutions;
- Professional experience leading a field & training team and reporting to the executive team with a data-driven approach;
- Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
- Willing to work on-site in Jakarta;
- Comfortable working on Google Suite (Sheet, Docs, Slides, etc.), CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management tools (Hex and Jira);
- Bachelor’s degree or equivalent;
- Interested in growing your career as a sales professional and manager;
- Must be detail-oriented and process-oriented, and have experience working with robust SLAs; and
- Previous technical experience is a plus.

## Benefits

- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

## About PayJoy

## Company Overview
- **One-liner**: PayJoy provides secured phone financing and cash loans to underserved customers in emerging markets, using patented technology to enable credit access without a bank account or credit history.
- **Entity Type**: Private (Public Benefit Corporation) – Total funding $635.6M across 14 rounds.
- **Headquarters**: San Francisco, California, United States (with regional hubs in Africa, Asia, and Latin America)
- **Founded**: 2015
- **Founders**: Doug Ricket

## Core Business
- **Primary industry**: Financial Services (Fintech – secured consumer credit)
- **Target customers**: B2C (underbanked individuals in emerging markets) and B2B (retailers offering point-of-sale financing)
- **Mission**: Bring financial access to emerging markets, helping customers achieve financial stability and success. As a Public Benefit Corporation, PayJoy is legally committed to customer financial well‑being.

## Products & Services
- **Phone Financing**: Pay‑as‑you‑go smartphone financing with no accruing interest, fixed transparent pricing, and no late fees. Customers need only an ID – no bank account or credit history required.
- **Cash Loans**: Credit offerings for micro‑entrepreneurs and as insurance for tough times, with flexible payments and no penalty for being behind.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Annual revenue of $320M (LinkedIn estimate); Total funding $635.6M
- **Notable Investors/Partners**: Not explicitly listed in provided sources, but the company has raised 14 funding rounds and operates in 9 countries across 3 continents.
- **Growth Signals**: 20M+ customers served, nearly $4B lent, 909 employees (+46.4% YoY), carbon neutral since 2022, active in 9 countries (including Mexico, Brazil, Peru, South Africa, India).

## Competitive Advantages
- Patented secured‑credit technology that enables lending without traditional credit history.
- No accruing interest, no late fees, and no penalty for missed payments – differentiates from predatory lenders.
- Public Benefit Corporation status legally commits the company to customer financial well‑being.
- Advanced machine learning, data science, and anti‑fraud AI for credit scoring.
- Deep operational presence on the ground in multiple emerging markets.

## Strategic Focus
- Scale global impact by expanding into new countries and deepening existing markets.
- Use data and AI to improve credit access and financial inclusion.
- Maintain transparent, customer‑first lending practices while achieving profitability.
- Continue hiring across engineering, data science, sales, and operations roles.

## Why Work Here
- **Mission‑driven**: Work on products that directly improve financial well‑being for millions of underserved people.
- **Culture**: Emphasizes transparency, directness, focus on scale, work‑life balance, and diversity. Employees rate culture 4.4/5 on LinkedIn.
- **Remote/Hybrid**: Global team with offices in San Francisco, Mexico City, and regional hubs; many roles appear location‑specific (e.g., Mexico City, São José).
- **Benefits**: Market‑competitive compensation, health & wellness benefits, parental leave, professional development funds, paid time off.
- **Growth**: Rapidly growing company (46% headcount growth YoY) with opportunities to shape products and services from day one.

## Sources
1. [PayJoy Careers Page](https://www.payjoy.com/careers)
2. [PayJoy About Page](https://www.payjoy.com/about)
3. [PayJoy Homepage](https://www.payjoy.com/)
4. [PayJoy Jobs on Lever](https://jobs.lever.co/payjoy/)
5. [PayJoy LinkedIn Company Page](https://www.linkedin.com/company/payjoy)

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