--- title: 'Promotions & Merchandising Manager - Cross Border at Takealot Group' canonical: 'https://feeny.ai/job/promotions-merchandising-manager-cross-border-takealot-group-cape-town-e70a3234fa25' type: 'job' last_seen: '2026-11-06' --- # Promotions & Merchandising Manager - Cross Border at Takealot Group - **Company:** Takealot Group - **Location:** Cape Town, South Africa - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/takealotgroup/jobs/8349557 ## Job description [Takealot.com](https://www.takealot.com/), South Africa’s leading online retailer, is looking for a highly talented Promotions and Merchandising Manager - Cross Border to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! Think you’ve been challenged before? Think again! - Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do. - Learn: We work with the best of the best. Work alongside leaders and upskill in record time. - Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance. Purpose of the role: The Promotions and Merchandising Manager is responsible for developing and executing a clear merchandising strategy for the Cross Border business unit. The role drives promotional share of GMV and promotional conversion rate optimisation, ensuring that Cross Border deals are sourced, vetted, positioned, and promoted effectively across the Takealot platform. This is a hands-on, commercially driven role that sits at the intersection of sales, marketing, and trade optimisation bridging the gap between seller deal supply and customer- facing merchandising to unlock GMV growth. Key Responsibilities: Merchandising Strategy - Develop and own the Cross Border merchandising strategy and promotional calendar, aligned to seasonal peaks, category priorities, and business unit GMV targets. - Define and track promotional share of GMV as a core performance metric, with clear targets and improvement plans. - Analyse promotional conversion rates across deal types, categories, and merchandising placements; identify and action opportunities to improve performance. - Use platform data (pageviews, conversion, AISP, search trends, lead-time share) to inform deal selection and merchandising positioning. Deal Sourcing & Vetting - Source deals from Cross Border sellers and aggregator partners, building a pipeline of promotional inventory ahead of seasonal and campaign windows. - Vet and qualify deals for margin contribution, product quality, compliance, and customer appeal before inclusion in promotions. - Negotiate promotional terms pricing, rebates, cash-back, sell-through bonuses within the established promotional framework. - Maintain a deal pipeline and tracking system that provides visibility on upcoming promotions, deal quality, and expected GMV contribution. Deal Positioning and Placement - Position vetted deals into relevant existing promotions and merchandising pages across the Takealot platform. - Ensure Cross Border products are represented in category-specific and seasonal promotional pages, themed campaigns, and front-store placements. - Optimise deal visibility through effective titling, imagery, categorisation, and page positioning.F - Monitor deal performance post-launch and adjust placement and promotion mechanics based on results. Cross-Functional Collaboration - Partner with the marketing team to create bespoke promotions and merchandising solutions tailored to - Cross Border product characteristics (lead-time, unbranded assortment, value positioning). - Collaborate with the trade optimisation team to develop and test merchandising formats, landing pages, and promotional mechanics that drive conversion for Cross Border Products. - Work with the sales team to identify merchandising opportunities within seller and aggregator portfolios that support GMV growth. - Coordinate with operations on promotional stock readiness, lead-time communication, and customer expectations for cross-border fulfilment. Sales Support - Support the sales team in growing GMV through merchandising-led initiatives — deal curation, promotional calendar alignment, and category-level campaign planning. - Provide data and insights to the sales team on promotional performance, deal quality, and merchandising opportunities within their portfolios. - Partner with BDAs to identify high-potential products and sellers for promotional inclusion. ## Minimum Required Qualification - Bachelor’s degree in a relevant field (Business, Marketing, Commerce, or similar). ## Minimum Required Experience - 2–3 years experience in a sales and marketing-related role and/or ecommerce. - Strong analytical capability — comfortable working with data, dashboards, and performance metrics to drive decisions. - Data-savvy — proficient in spreadsheet analysis, comfortable with platform analytics tools, and able to translate data into merchandising actions. - Proven ability to work independently and take ownership of initiatives end-to-end. - Strong collaboration skills — able to work effectively across sales, marketing, and operations teams. ## Minimum Required Competencies - Experience in ecommerce (marketplace, retail, or platform environment). - Experience with promotional planning, deal curation, or merchandising in a consumer-facing business. - Familiarity with Cross Border trade dynamics — lead-time fulfilment, international sellers, and unbranded/value assortments. - Exposure to aggregator or multi-seller deal sourcing. ## Skills, Knowledge & Abilities - Commercial acumen — understands margin, pricing mechanics, and the levers that drive GMV. Analytical thinking — uses data to identify trends, test hypotheses, and make evidence-based decisions. - Ownership and initiative — drives outcomes without needing constant direction. - Stakeholder management — builds productive relationships across functions and with external partners. - Attention to detail — ensures deal quality, compliance, and positioning are consistently high. - Adaptability — thrives in a fast-paced, evolving business unit environment. Let’s talk about life @ Takealot Group - The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny. - No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great. - Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds. - Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best. - Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more. - Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times). - Staff discount. Millions of products across 28 departments. What more could you ask for? - Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. - Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech. - Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. - Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above, you are an Extraordinary Mind. Apply today!! Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. ## About Takealot Group ## Company Overview - **One-liner**: Takealot Group is South Africa’s largest e-commerce ecosystem, operating online retail (takealot.com), fashion (Superbalist, divested), and on-demand delivery (Mr D). - **Entity Type**: Private subsidiary of Naspers (publicly-listed multinational) - **Headquarters**: Cape Town, South Africa - **Founded**: June 2011 - **Founders**: Kim Reid (CEO); acquired alongside Tiger Global Management from the earlier Take2 business ## Core Business - **Primary industry/industries**: E-commerce, Online Retail, On-Demand Food Delivery, Logistics - **Target customers**: B2C (online shoppers, food delivery users) and B2B (through Takealot for Business; third-party sellers on Marketplace; logistics clients like Woolworths, Pick n Pay) - **Mission or purpose statement**: “To be the largest most customer-centric online shopping destination in Africa” and “Changing lives in South Africa for the better through e-commerce.” ## Products & Services For each major offering: - **[takealot.com](https://takealot.com)**: South Africa’s largest online retailer — a full-service e-commerce store with product categories from electronics to groceries, plus a Marketplace of over 11,000 third-party sellers. - **[Mr D](https://mrd.co.za)**: On-demand food and grocery delivery app (formerly Mr Delivery). Competes with Uber Eats. Partners with Pick n Pay, Nespresso, Frozen 4 You, and Woolworths-owned Absolute Pets. - **[TakealotMORE](https://www.takealot.com/more)**: Subscription service (two tiers) akin to Amazon Prime, offering free delivery and exclusive deals. - **[Takealot for Business](https://www.takealot.com/business)**: B2B procurement service launched September 2025. - **[TakealotNOW](https://www.takealot.com)**: Ultra-fast (minutes/hours) delivery pilot launched December 2025 for ~1,000 items in Cape Town, Pretoria, and Johannesburg. - **[Takealot Fulfilment Services (TFS)](https://job-boards.greenhouse.io/takealotgroup)**: Logistics and warehousing arm providing distribution services to third-party retailers like Woolworths. ## Market Standing - **Valuation/Market Cap**: Not disclosed directly (Takealot Group is a private subsidiary of Naspers; Naspers’ market cap is >$50B but Takealot is one division). - **Key Metric**: **Revenue** → R16.4 billion (2026 financial year) — 18% year-over-year growth. First-time full-year profitability: R181 million operating profit (vs. R214 million loss prior year). - **Notable Investors/Partners**: Parent company **Naspers** (96% ownership). Former major investor **Tiger Global Management** (early funding). Logistics partners: **Woolworths**, **Pick n Pay**, **Nespresso**, **Inospace** (logistics park). - **Growth Signals**: - 17% revenue growth at takealot.com (2025), 28% annual growth in a recent period. - Mr D revenue grew 8% (2025) and 18% annually in a later period. - Achieved group-level profitability for first time in June 2026. - Electric vehicle fleet: 232 e-bikes, 41 Mellowvan 3-wheel EVs, ~30 electric trucks (with more on order). - Opened new Cape Town e-commerce logistics park at Inospace’s Powder Mill Park (January 2026). - ~7,300 employees company-wide (including drivers and contractors). ## Competitive Advantages - **Scale & logistics moat**: Largest e-commerce platform in Africa, with own delivery network (Mr D), distribution centers in Western Cape and Gauteng, and a vast network of Pickup Points across all 9 South African provinces. - **Ecosystem lock-in**: Subscription (TakealotMORE), marketplace, food delivery, and B2B — all integrated into a single platform. - **Local infrastructure advantage**: Own electric vehicle fleet, solar-powered warehouses (1,800 kWp combined capacity), and a growing fulfilment-as-a-service (TFS) offering for other retailers. - **Brand trust**: Dominant South African e-commerce brand with over a decade of customer loyalty. ## Strategic Focus - **Profitability & expansion**: After achieving group profitability in 2026, focus is on scaling TakealotMORE subscriptions, B2B (Takealot for Business), and ultra-fast delivery (TakealotNOW). - **Logistics diversification**: TFS offering fulfillment services to third parties (Woolworths, etc.) — replicating Amazon’s FBA model. - **Electric fleet & sustainability**: Accelerating EV adoption and solar energy at DCs. - **Competing with Amazon SA**: Amazon launched in South Africa; Takealot is investing heavily in speed, subscription, and B2B to defend market share. ## Why Work Here - **Culture highlights**: Described by the company as “driven by people, powered by tech”; values include customer obsession, fast results, collaboration, and doing the extraordinary. Diverse, trust-based environment. - **Remote/hybrid/office**: Likely hybrid/office-based (Cape Town and Johannesburg hubs — engineering and BI roles appear to be based in Cape Town; sales roles in Johannesburg). - **Notable perks or engineering culture**: Strong tech stack (Scala, Java, Machine Learning, Search, DevOps) with 22 active job openings on Greenhouse (June 2026). Engineering teams include: **Takealot Engineering**, **Mr D Engineering**, **Business Intelligence**, and **Product**. Roles range from Data Engineers, Senior Software Engineers, Data Scientists, to QA Analysts. Company emphasizes autonomy, speed, and continuous learning. - **Growth trajectory**: Company is on an upward profit path, with a young, evolving tech team. High-impact roles with ownership in a market leader. ## Sources 1. [Takealot Group Official Site](https://takealotgroup.com/) 2. [Takealot Group Career Page (Greenhouse)](http://job-boards.greenhouse.io/takealotgroup) 3. [Takealot Group Wikipedia](https://en.wikipedia.org/wiki/Takealot_Group) 4. [Takealot Group LinkedIn](https://www.linkedin.com/company/takealot-group) ## Other roles at Takealot Group - [Head: Driver Experience and Future of Work](https://feeny.ai/job/head-driver-experience-and-future-of-work-takealot-group-cape-town-qths775f4teh) — Cape Town, South Africa - [Head: Corporate Communications](https://feeny.ai/job/head-corporate-communications-takealot-group-cape-town-xexvs86tb4j2) — Cape Town, South Africa - [Data Compliance Specialist](https://feeny.ai/job/data-compliance-specialist-takealot-group-cape-town-jc98rp44v8hq) — Cape Town, South Africa - [Customer Engagement Assistant - TakealotMORE](https://feeny.ai/job/customer-engagement-assistant-takealotmore-takealot-group-cape-town-gj7m933qkjzq) — Cape Town, South Africa - [Engineering Director: Fulfilment](https://feeny.ai/job/engineering-director-fulfilment-takealot-group-south-africa-r2err31exx9a) — South Africa - [Product Manager (Retail Media)](https://feeny.ai/job/product-manager-retail-media-takealot-group-cape-town-qqmagxne95d9) — Cape Town, South Africa - [Finance Analyst](https://feeny.ai/job/finance-analyst-takealot-group-cape-town-18cfb27b7ay7) — Cape Town, South Africa - [Principal Software Engineer (Group Fulfilment)](https://feeny.ai/job/principal-software-engineer-group-fulfilment-takealot-group-south-africa-2n98spw3xb3x) — South Africa - [Product Manager (On Demand Delivery Execution)](https://feeny.ai/job/product-manager-on-demand-delivery-execution-takealot-group-cape-town-jy2qeqnj05fk) — Cape Town, South Africa - [iOS Software Engineer](https://feeny.ai/job/ios-software-engineer-takealot-group-cape-town-0mqgv0wbbt3q) — Cape Town, South Africa