---
title: 'Prompt Engineer at Beam'
canonical: 'https://feeny.ai/job/prompt-engineer-beam-london-1107gr2cbd63'
type: 'job'
last_seen: '2026-09-06'
---

# Prompt Engineer at Beam

- **Company:** Beam
- **Location:** London, United Kingdom
- **Compensation:** £35k–£50k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/beam-up/ff543be7-b737-48c1-ab2f-c73fe8d20b40

## Job description

At Beam, we’re building AI that serves society.

We're a global team of ambitious, hardworking problem solvers, applying fast-moving startup energy to work that makes the world a better place. If you want to apply your talent to the biggest problems society faces, Beam is the place for you.

You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

Over 100,000 frontline workers already use Beam to take notes, provide live interpretation and handle phone calls, so they can focus on the people who need them most. This is just the beginning.

## ABOUT THE ROLE

As a Prompt Engineer at Beam, you’ll be at the forefront of deploying our AI products into real-world environments where they can create meaningful social impact.

Beam is transforming how social workers, clinicians and other practitioners operate, freeing them from time-consuming admin to focus on human-centred support.

You’ll play a critical part in scaling that impact, ensuring our products are intuitive, effective and deeply embedded in users’ workflows as we expand across the UK and internationally.

## YOU’LL BE:

You’ll work closely with frontline practitioners as well as internal teams to design, deploy and continuously improve AI-powered templates and workflows.

- Customer engagement & discovery
- Partner with frontline workers to understand their workflows, needs and challenges
- Run discovery and review sessions to gather insights and refine solutions
- Own customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact
- Template development & optimisation
- Design, build and test high-quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor
- Continuously iterate based on user feedback, internal reviews and performance metrics
- Ensure outputs are accurate, compliant and tailored to real-world use cases
- Tooling, automation & innovation
- Improve internal tools, automations and processes to scale template delivery
- Prototype new ideas and features using AI coding tools
- Stay up to date with advancements in AI/LLMs and apply them to enhance product performance
- Cross-functional collaboration
- Work closely with Product, Engineering, Customer Success and Enablement teams
- Contribute insights to the product roadmap and identify opportunities for expansion and scaling
- Share learnings, document best practices and help refine team processes
- Data privacy & responsibility
- Maintain a strong focus on data privacy, security and ethical use of AI
- Ensure all solutions are designed with sensitivity to the vulnerable populations Beam serves

## YOU’LL HAVE:

We’re looking for someone who combines technical curiosity with a strong user focus and a passion for social impact.

- Core attributes
- Strong interest in AI and prompt engineering, with a hands-on, experimental mindset
- User-centric thinker who can translate real-world needs into practical, high-quality solutions
- Creative problem-solver, able to diagnose issues and iterate quickly
- High attention to detail, especially when working with nuanced or sensitive data
- Ways of working
- Collaborative and comfortable working cross-functionally with diverse teams
- Proactive and ownership-driven, with a focus on delivering measurable outcomes
- Adaptable and excited by fast-paced, evolving environments
- Strong growth mindset with a desire to continuously learn and improve
- Mission alignment
- Passion for social impact and improving outcomes for underserved communities
- Alignment with Beam’s values: thoughtful, ambitious and deeply user-focused
- Nice to have
- Experience or exposure to care, healthcare, or social services environments
- Understanding of reporting requirements or workflows in frontline support settings

## PERKS

- Generous EMI-qualifying https://www.gov.uk/tax-employee-share-schemes/enterprise-management-incentives-emis share options
- Access to therapy, coaching, classes & content - powered by Oliva https://www.oliva.health/
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 3% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme

## ABOUT BEAM

.We’ve picked up an armful of awards https://beam.org/awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups https://www.wired.co.uk/article/london-hottest-startups-2021 and by LinkedIn as a Top 15 UK Startup https://www.linkedin.com/pulse/linkedin-top-startups-2022-15-uk-companies-rise-linkedin-news-uk/?trackingId=9TqxvkXTjF2HSPvSIWLczw%3D%3D. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian https://beam.org/press.

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com http://Booking.com, Calm, Shazam and Dropbox.

Start your journey to a more impactful career today. We're excited to hear from you.

Reasonable adjustments:

Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.

We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.

If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.

Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

## About Beam

## Company Overview
- **One-liner**: Beam builds AI-powered software and delivers frontline services to help government welfare teams and social workers reduce administrative burdens and improve outcomes.
- **Entity Type**: Private (Mission-driven startup, revenue-generating)
- **Headquarters**: London, UK (Hoxton office)
- **Founded**: 2017
- **Founders**: Not publicly identified on the website or job page; the team is described as coming from startups, government, and frontline services.

## Core Business
- **Primary industry**: Government Technology (GovTech) / Social Impact / Human Services Software
- **Target customers**: B2G (Business to Government); specifically local authorities, social care teams, housing services, employment support, mental health services, and other public service organizations.
- **Mission statement**: “To build brighter welfare systems globally” and “build brighter services for humanity.” The company is focused on bringing the benefits of AI to public services and the communities they serve.

## Products & Services
- **Notes**: AI-powered case notes, documents, and insights for frontline teams. Reduces admin time (claim: admin time halved, documents submitted 60% faster). Uses AES-256 encryption at rest and TLS 1.3 in transit.
- **Interpret**: Live, two-way translation in all major languages, enabling efficient communication with diverse service users.
- **Talk**: Custom voice agents that resolve inbound calls and capture intake details 24/7.
- **Frontline Services (Direct Delivery)**: Since 2017, Beam’s own caseworkers have supported over 7,000 people to achieve life-changing outcomes, delivering services via smartphones. This gave them frontline experience to build their software.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Over 350 frontline teams use Beam; the tech is used in over 150,000 meetings each week; trusted by over 80,000 frontline workers across hundreds of government partners.
- **Notable Investors/Partners**: The website lists government partnerships across the UK, Europe, Australia, and the US. Specific investors are not named on the career page or main site.
- **Growth Signals**: Rapid expansion from UK local government into housing, employment, and mental health services in 2024. Formal launch of an office in Melbourne, Australia in 2025, and a US HQ in Flatiron, New York. The company is experiencing inbound demand from international partners, with a waiting list.

## Competitive Advantages
- **Frontline-built technology**: Beam’s unique differentiator is that their software is built by former frontline workers (their own caseworkers) who have firsthand experience with the admin challenges, making the tools highly practical and user-friendly.
- **AI-first for public sector**: In 2024, they claim to have built the world’s first AI tools specifically for frontline caseworkers, putting them ahead in the GovTech AI space.
- **Security & Compliance**: Government-grade security (AES-256 encryption, TLS 1.3, RBAC, customer-defined data retention). Data is never used to train models without consent and is stored on UK servers.
- **Bespoke implementations & integrations**: Expertise in unique frontline workflows, with high-touch onboarding and custom integrations.

## Strategic Focus
- **AI for the frontline**: Beam is heavily investing in AI tools (Notes, Interpret, Talk) to automate admin, reduce burnout, and free up caseworkers for human conversations.
- **Global expansion**: Active growth in the US (New York HQ) and Australia (Melbourne office) after strong UK adoption.
- **Product ecosystem**: Expanding from case notes into voice agents and translation, creating an end-to-end platform for public service delivery.
- **Social impact**: Core mission-driven strategy, aiming to solve “the world's toughest social issues” with technology.

## Why Work Here
- **Mission-driven impact**: Employees (“Beamers”) know they are making a difference by improving welfare systems and directly helping underserved people.
- **Ambitious, high-performing team**: Company culture emphasizes “ambition and humility in equal measure,” with high levels of ownership and fast learning.
- **Hybrid working (UK)**: Work between the Hoxton, London office and home. The US (NY) and Australia offices also appear to be hybrid.
- **Market-leading compensation**: Competitive pay, EMI-qualifying share options, and a £200/year wellbeing budget.
- **Perks**: Private healthcare (GP 24/7, physiotherapy, diagnosis), access to Oliva wellbeing support and Calm app, onsite gym membership covered, financial coach (1-1 sessions), sabbatical (up to 6 weeks after 3 years), up to 30 days holiday plus public holidays, salary sacrifice schemes (bike, tech, nursery).
- **Meaningful work**: Employees report high levels of satisfaction from solving real societal issues at scale.

## Sources
1. [Beam Official Website](https://beam.org/)
2. [Beam About Page](https://beam.org/about)
3. [Beam Careers Page](https://jobs.ashbyhq.com/beam-up)
4. [Beam LinkedIn](https://uk.linkedin.com/company/wearebeam)
5. [Beam US About Page](https://beam.org/en-us/about)

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