---
title: 'Property Support Specialist at Placemakr'
canonical: 'https://feeny.ai/job/property-support-specialist-placemakr-seattle-n5djz3c2tyv4'
type: 'job'
last_seen: '2026-09-07'
---

# Property Support Specialist at Placemakr

- **Company:** Placemakr
- **Location:** Seattle, WA
- **Compensation:** $75k–$85k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-29
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/placemakr/ce059e04-4309-4605-915e-7eb24955c7da

## Job description

A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The impact you'll have The Specialist, Property Support, will supply on-site support to our newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. Equally as important, you will be an extension of our property leadership team and be expected to provide leadership and people-related support throughout the lifecycle of our properties during times of leadership shortages, process rollout and property performance initiatives. This individual will train and project manage our on-site operations teams in logistics behind transitioning properties, such as accepting units, coordinating FF&E and OS&E, and executing Placemakr Customer Experience standards, while providing hands-on executional support throughout. While functioning as an extension of our property leadership team, the Specialist, Property Support will be an integral member of the on-site staff by bridging communication across the Property Operations and non-property teams to relay issues, questions, changes, and needs, during transitionary periods and on-going operations. In partnership with the Manager, Property Support, this individual will set up processes and structure to make the operations on-site as seamless as possible.

In this position, you must be detailed oriented and a strong planner, as you will be expected to manage new and ongoing projects with moving deadlines in order to support the achievement of property performance expectations. As a utility player providing operational support to our property teams in various situations, you will be expected to manage competing priorities effectively, demonstrate exceptional people and team leadership skills, and consistently Own It, Make It Better and Treat People Right.

## What you'll do

- Travel 75%+ of the time to serve as boots on the ground support during onboardings, off-boardings, transitionary projects, leadership vacancies and other personnel support needs for your owned projects.
- Execute on day-to-day operational tasks related to on-site stand-up, wind down or on-going operations projects (including gaps in staffing and roll out of new initiatives) at assigned properties to support property performance expectations
- Demonstrate Placemakr property leadership qualities by consistently training, motivating and recognizing team members while driving accountability, consistency and a culture of high-achievement during your owned projects.
- Facilitate trainings for new team members on the property operations and leadership teams at various levels outside of your owned projects.
- Execute on and support development of SOPs for applicable pre-opening, wind-down and various operational duties including but not limited to accepting units, receiving and installing physical product (FF&E and OS&E) and setting up buildings to Placemakr brand standards
- Communicate effectively and frequently with on-site and off-site partners across the organization to ensure alignment on and efficacy on all projects
- In tandem with cross-functional partners and the Manager, Property Support, identify risks and capacity constraints in project timelines and proactively work to mitigate those risks
- Utilize [Monday.com](http://monday.com/) and other project management tools to effectively manage the progress of properties, projects and team support
- Additional duties and responsibilities, as assigned.

What it takes

- Bachelor's degree preferred
- 2+ years of relevant professional experience in hospitality, retail, operations, or project management required – specific experience with new store or property openings a plus!
- 1+ years of people leadership experience (required)
- Excellent verbal and written communication skills that allow you to clearly and effectively communicate goals, issues, solutions and wins to various levels of internal and external stakeholders.
- Strong people leadership skills and can hire, train, cultivate, develop and lead a team in alignment with Placemakr standards and community norms.
- Unmatched interpersonal skills and can work well with leaders and team members throughout the company to execute on projects, processes and standardization
- You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support
- Demonstrated experience effectively resolving problems with a high-level of autonomy. You identify issues before they arise, escalate appropriately and resolve them in a timely manner
- Demonstrated experience with execution and documentation of processes and regularly sharing status updates effectively
- Ability to be self-motivated and thrive in a fast-paced, rapidly changing environment
- You embody our Community Norms. You Own It. You Make It Better. You Treat People Right.
- Property Support Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Property Support Specialists and an exceptional guest experience.

Our benefits & perks*

- Competitive salary
- Company stock options
- 401k + 4% employer matching program
- Medical, Vision & Dental Insurance plan options
- Flexible Spending Account & Health Savings Account options
- 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
- PTO increases to 25 days per year after 2.5 years of employment
- Up to 8 floating holidays per year so you can celebrate what matters most to you!
- Monthly cell phone reimbursement and health & wellness stipend
- Management Training Program
- Paid Parental Leave
- Paid Life Insurance
- ZayZoon as an option to access your paycheck before your payday
- Plus, discounts to stay at select Placemakr properties all over the US

*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.

## About Placemakr

## Company Overview
- **One-liner**: Placemakr is a tech-enabled hospitality platform that blends the space and comfort of apartments with the services and reliability of hotels for stays ranging from one night to one year.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: Washington, District of Columbia, United States
- **Founded**: 2017
- **Founders**: Jason (last name not publicly stated in sources) and Bao (last name not publicly stated in sources) [placemakr.com](https://www.placemakr.com/about/what-is-placemakr)

## Core Business
- **Industries**: Hospitality, Real Estate, Property Technology (PropTech)
- **Target Customers**: Dual-sided: B2C (travelers needing nightly, short-term, or extended-stay accommodations) and B2B (corporate travel, group bookings, events, internships, and relocation housing).
- **Mission**: To change the future of hospitality and home by blurring the lines between homes and hotels. [placemakr.com](https://www.placemakr.com/contact-us)

## Products & Services
- **[Placemakr Platform]**: A technology-powered platform that operates “apartment-hotels” (all-suite hotel-style apartments). It provides full property operations, customer acquisition, and a tech stack to allow buildings to operate flexibly as both apartments and hotels. Key features include digital check-in, free high-speed Wi-Fi, Apple TVs, full kitchens/kitchenettes, in-unit washers/dryers, and optional a la carte housekeeping. [placemakr.com](https://www.placemakr.com/about/what-is-placemakr)

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metrics**:
    - **Annual Revenue**: USD 15,000,000 (per LinkedIn data) [linkedin.com](https://linkedin.com/company/placemakr)
    - **Total Funding**: USD 192.1 million across 5 rounds [linkedin.com](https://linkedin.com/company/placemakr)
    - **Recent Funding**: Series C of USD 65M closed in March 2023 [linkedin.com](https://linkedin.com/company/placemakr)
    - **Properties**: 18 properties in 11 cities across the US [placemakr.com](https://www.placemakr.com/corporate/join-our-team)
    - **Guest NPS**: 67, compared to the traditional hotel average of 41 [placemakr.com](https://www.placemakr.com/corporate/join-our-team)
- **Notable Investors/Partners**: Lead investors include Highland Capital Partners and Harbert Growth Partners; other investors include a total of 6 in the Series C round. [linkedin.com](https://linkedin.com/company/placemakr)
- **Growth Signals**: Named one of America's top 500 startup employers by Forbes in 2022; employee headcount increased by 5% YoY (+11 people) to a total of 174 (per LinkedIn, though the company site states 300+ team members). [placemakr.com](https://www.placemakr.com/corporate/join-our-team), [linkedin.com](https://linkedin.com/company/placemakr)

## Competitive Advantages
- **Flexible-Use Asset Class**: Creates a new category by allowing buildings to seamlessly switch between apartment and hotel use, optimizing revenue for property owners and offering unmatched flexibility for guests.
- **Tech-First Full-Stack Solution**: Owns both the physical operations and the technology platform, giving them control over the entire guest experience and property management process.
- **Capital Efficiency**: With $192M in funding, they have established a significant footprint of 18 properties in major US markets, showing a strong ability to scale a capital-intensive business.

## Strategic Focus
- **Expansion**: Continue to grow their portfolio of properties in top US metro locations.
- **Platform Optimization**: Deepen their technology stack and operational efficiency to improve the guest experience and building performance.
- **Multi-Segment Growth**: Targeting diverse travel needs including business, group, extended-stay, and intern housing to maximize occupancy and revenue per property.

## Why Work Here
- **Culture**: Described as collaborative, driven, and accountable with a focus on empowerment, growth-mindedness, and innovation. The company emphasizes a "people first" approach. [placemakr.com](https://www.placemakr.com/corporate/join-our-team)
- **Work Flexibility**: Non-property team members are **remote-first** with the option to work from an office in Washington, DC or San Francisco. Property team members work **on-site** at their respective buildings. [placemakr.com](https://www.placemakr.com/contact-us), [placemakr.com](https://www.placemakr.com/corporate/join-our-team)
- **Travel & Team**: Remote teams have quarterly in-person retreats, and all teams have biannual in-person gatherings at various US locations. [placemakr.com](https://www.placemakr.com/contact-us), [placemakr.com](https://www.placemakr.com/corporate/join-our-team)
- **Compensation & Benefits**:
    - Medical, dental, and vision insurance starting at $20/month.
    - Competitive pay with monthly, quarterly, or annual performance-based bonuses.
    - **Generous stock options for all team members.**
    - 401(k) with a 4% company match and immediate vesting after 6 months.
    - Flexible Time Off for exempt team members; Paid Time Off for property team members.
    - Eight paid holidays per year.
    - Cell phone, uniform, and health/wellness stipends for eligible positions. [placemakr.com](https://www.placemakr.com/corporate/join-our-team)

## Sources
1. [Placemakr Join Our Team Page](https://www.placemakr.com/corporate/join-our-team)
2. [Placemakr About Page](https://www.placemakr.com/about/what-is-placemakr)
3. [Placemakr Contact Us Page](https://www.placemakr.com/contact-us)
4. [Placemakr LinkedIn Profile](https://linkedin.com/company/placemakr)
5. [Placemakr Lever Careers Page](https://jobs.lever.co/placemakr/)

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