---
title: 'Propertybase Client Services Specialist at Lone Wolf Technologies'
canonical: 'https://feeny.ai/job/propertybase-client-services-specialist-lone-wolf-technologies-australia-5kvtbvrqc13d'
type: 'job'
last_seen: '2026-09-07'
---

# Propertybase Client Services Specialist at Lone Wolf Technologies

- **Company:** Lone Wolf Technologies
- **Location:** Australia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/lwolf/66343f93-3706-4ac6-8466-c6976f2aee4d

## Job description

The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.

## ESSENTIAL RESPONSIBILITIES & DUTIES:

- Administer, configure, and optimize Salesforce to support customer operations workflows.
- Maintain data integrity by managing deduplication, validation rules, and automation processes.
- Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
- Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
- Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
- Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
- Maintain clear documentation of system configurations, workflows, and processes.
- Ensure compliance with company security policies, data governance standards, and regulatory requirements.
- Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.

## QUALIFICATIONS & SKILLS:

- Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
- Experience with Salesforce reports, dashboards, and data management.
- Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
- Ability to troubleshoot technical issues and provide clear, timely end-user support.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
- Minimum 2 years of experience in Salesforce administration.
- Salesforce certifications required.

## About Lone Wolf Technologies

## Company Overview
- **One-liner**: Lone Wolf Technologies provides real estate technology solutions including back office, accounting, transaction management, CRM, and analytics to empower agents, brokers, and teams.
- **Entity Type**: Private (PE‑backed; funding rounds led by Vista Equity Partners and Stone Point Capital)
- **Headquarters**: Dallas, Texas, United States (with offices in Cambridge, Ontario, Canada and remote teams across North America, Philippines, Colombia, and Australia)
- **Founded**: 1989
- **Founders**: Lorne Wallace (chartered accountant and third‑generation real estate professional)

## Core Business
- **Primary industry**: Real estate technology (PropTech)
- **Target customers**: B2B – real estate agents, brokers, teams, and associations (SMB to enterprise)
- **Mission/purpose**: “To create solutions that enhance the human element of real estate. We aim to simplify the complexities of real estate transactions so agents and brokers can focus on what matters most—building lasting relationships with their clients.” [lwolf.com](https://www.lwolf.com/about)

## Products & Services
- **Lone Wolf Foundation** – The real estate industry cloud (launched 2024) that provides modular software covering the entire real estate journey: back office, front office, transaction management, CRM, analytics, and marketing. [lwolf.com](https://www.lwolf.com/about)
- **Back Office & Accounting** – Flagship accounting and back‑office software for brokerages (the company’s original product).
- **Transaction Management (zipLogix)** – Digital transaction and forms management tools, acquired in 2019.
- **CRM (LionDesk)** – Customer relationship management platform for agents, acquired in 2021.
- **Analytics & Data (W+R Studios, Terradatum)** – Market analytics, property data, and business intelligence tools, acquired in 2020‑2021.
- **Marketing & Mobile (HomeSpotter)** – Mobile and marketing solutions for agents, acquired in 2021.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue of **$45 M** (estimated) [linkedin.com](https://linkedin.com/company/getlwolf)
- **Notable Investors / Partners**: Vista Equity Partners (led 2015 PE round), Stone Point Capital (led 2020 PE round) [linkedin.com](https://linkedin.com/company/getlwolf)
- **Growth Signals**:
  - Headcount of **517 employees** (+6.5 % YoY) [linkedin.com](https://linkedin.com/company/getlwolf)
  - Acquired six companies between 2017‑2021 (zipLogix, W+R Studios, LionDesk, HomeSpotter, Propertybase, Terradatum)
  - Launched the **Lone Wolf Foundation** cloud platform in 2024, signaling a shift to a unified, modular ecosystem
  - Workforce distributed across 7 countries with 22 % in technical roles [linkedin.com](https://linkedin.com/company/getlwolf)

## Competitive Advantages
- **35+ years of domain expertise** in real estate software, giving deep understanding of agent and broker workflows.
- **Comprehensive, integrated platform** covering accounting, CRM, transaction management, analytics, and marketing – reducing the need for multiple vendors.
- **Large, loyal customer base** in North America; the company’s back‑office software is considered the industry standard.
- **Modular cloud architecture** (Foundation) allows customers to adopt only what they need and scale.
- **Strategic acquisitions** have filled product gaps and brought in talent and technology.

## Strategic Focus
- **Unify the product suite** under the Lone Wolf Foundation cloud, creating a seamless end‑to‑end experience for real estate professionals.
- **Expand integrations** with third‑party tools and MLS systems to become the central hub for brokerages.
- **Invest in analytics and AI** to help agents and brokers turn data into actionable insights.
- **Grow international presence** – already have teams in the Philippines, Colombia, and Australia.

## Why Work Here
- **Remote‑first environment** – “Our remote‑first work environment allows you to stay inspired, productive, and engaged while contributing to something great.” [lwolf.com](https://lwolf.com/about/join-the-team)
- **Comprehensive benefits** – Health, vision, dental, mental health support; retirement savings with 50 % match on up to 6 % of earnings; responsible PTO policy.
- **Mentorship and professional development** – Formal mentorship program with experienced leaders, plus access to cutting‑edge learning resources. [lwolf.com](https://lwolf.com/about/join-the-team)
- **Global, diverse team** – Employees in 7 countries; 22 % of staff in technical roles, offering a mix of engineering, product, design, and customer support opportunities.
- **Growth opportunity** – The company is actively hiring (7 open roles as of the latest data) and has a track record of promoting from within; recent CEO transition suggests a new chapter.
- **Meaningful mission** – Work on software that directly impacts how people buy and sell homes, with a focus on “enhancing the human element of real estate.”

## Sources
1. [lwolf.com/about](https://www.lwolf.com/about)
2. [lwolf.com/about/join-the-team](https://lwolf.com/about/join-the-team)
3. [linkedin.com/company/getlwolf](https://linkedin.com/company/getlwolf)
4. [jobs.lever.co/lwolf](https://jobs.lever.co/lwolf)
5. [lwolf.com/leadership](https://www.lwolf.com/leadership)

## Other roles at Lone Wolf Technologies

- [Sr. Product Marketing Manager](https://feeny.ai/job/sr-product-marketing-manager-lone-wolf-technologies-united-states-v2csyjbhg7xt) — United States
- [Director, Product Marketing](https://feeny.ai/job/director-product-marketing-lone-wolf-technologies-united-states-c890xfh4xjcv) — United States
- [Gainsight CS Operations Analyst](https://feeny.ai/job/gainsight-cs-operations-analyst-lone-wolf-technologies-toronto-ebf5cnr44z3w) — Toronto, Canada
- [Gainsight CS Operations Analyst](https://feeny.ai/job/gainsight-cs-operations-analyst-lone-wolf-technologies-united-states-xrvx4zzx8fvr) — United States
- [Customer Support Rep (Propertybase)](https://feeny.ai/job/customer-support-rep-propertybase-lone-wolf-technologies-manila-getb2hynp5qz) — Manila, Philippines
- [Software Engineering Manager .NET](https://feeny.ai/job/software-engineering-manager-net-lone-wolf-technologies-cambridge-5kwyc4gmh4tm) — Cambridge, Canada
- [Software Engineering Manager .NET](https://feeny.ai/job/software-engineering-manager-net-lone-wolf-technologies-united-states-dqh3xyw5hzr8) — United States
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-lone-wolf-technologies-united-states-0wyyb78f1sww) — United States
- [Billing Analyst](https://feeny.ai/job/billing-analyst-lone-wolf-technologies-manila-xnzhgdp286se) — Manila, Philippines
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-lone-wolf-technologies-toronto-ddwn7jsjhzqg) — Toronto, Canada