---
title: 'Public Engagement Manager at Instacart'
canonical: 'https://feeny.ai/job/public-engagement-manager-instacart-united-states-bm5qx2xtshm8'
type: 'job'
last_seen: '2026-10-18'
---

# Public Engagement Manager at Instacart

- **Company:** Instacart
- **Location:** United States
- **Compensation:** $128k–$162k
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-18
- **Apply:** https://instacart.careers/job/?gh_jid=8292764

## Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. [Learn more about our flexible approach to where we work.](https://www.instacart.careers/flex-first)

## Why this role is on the menu

As the policy landscape evolves, so does the need for Instacart to deepen its grassroots presence across key regions of the country. This role is focused on expanding our public engagement footprint in the Midwest, mid-Atlantic, and the South — connecting with shoppers, customers, and community members who care about issues like protecting the independence and flexibility of app-based workers, preserving access to online savings for customers, and improving access to food security programs. Imagine yourself building a network of Instacart advocates in new markets, leveraging digital tools to drive engagement and shape public opinion, surfacing proactive organizing opportunities before they become reactive scrambles, and showing up with speed and precision when policy windows open. This is a role for someone equally comfortable building relationships in person as they are running a sophisticated digital engagement program — and who thrives at the intersection of community organizing and public policy.

What you'll cook up in your first year

- A structured cohort of Instacart shopper and customer advocates is established across priority Midwest, mid-Atlantic and Southern markets, with a consistent cadence of in-person and virtual touchpoints that build community, deepen relationships, and keep advocates informed and ready to act.
- Digital organizing levers — email, SMS, organic social, and other channels — are fully utilized to drive grassroots engagement, with clear benchmarks in place to measure performance and campaign learnings applied continuously to improve outcomes.
- Political and policy developments are monitored proactively, with strategic grassroots opportunities identified and surfaced to leadership before moments become reactive — not just executing on direction, but helping set it.
- Close collaboration with the Federal Affairs team results in targeted grassroots engagement with federal stakeholders, with shopper, customer, and community voices woven into federal advocacy efforts.
- Rapid response capacity is demonstrated through time-sensitive policy campaigns, with Instacart advocates mobilized quickly and effectively across multiple geographies.

Must-have pantry staples (Minimum Qualifications)

- 5+ years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs
- Demonstrated ability to recruit, train, develop, and deploy advocate networks at scale — aligning stakeholders' interests with organizational priorities and designing opportunities that deepen long-term engagement
- Subject matter expert on grassroots mobilization strategies, with the ability to provide briefings and recommendations to leadership
- Strong digital organizing skills — comfortable with CRM systems, advocacy platforms, email and SMS programs, and organic social engagement
- Metrics-driven mindset with experience tracking digital campaign performance and applying learnings for continuous improvement
- Excellent written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences
- Proactive self-starter who monitors political developments, identifies organizing opportunities, and leads with results
- Proven ability to manage multiple projects in a fast-paced environment
- Willingness to travel regularly across the Midwest, the mid-Atlantic, and the South

Optional garnishes (Preferred Qualifications)

- Experience with Quorum or similar CRM and advocacy platforms
- Background in gig economy, labor, food access or tech policy issues
- Experience supporting elected official or government affairs team engagement
- Familiarity with Slack, Google Workspace and AI tools

#LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy [here](https://instacart.careers/flex-first/).

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings [here](https://instacart.careers/taste-of-instacart/).

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ $153,000—$161,500 USD

WA $147,000—$155,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $140,000—$148,000 USD

All other states $128,000—$135,000 USD

## About Instacart

## Company Overview
- **One-liner**: Instacart is the leading online grocery platform in North America, offering same-day delivery and pickup services from over 700 retail partners.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2012
- **Founders**: Max Mullen (co-founder) [instacart.careers](https://www.instacart.careers/flex-first)

## Core Business
- Primary industries: Online grocery delivery, internet & web services
- Target customers: B2C consumers; also B2B partnerships with retailers and brands
- Mission: “Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.” [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)

## Products & Services
- **Instacart Platform**: Same-day delivery and pickup from grocery stores, superstores, and local shops. Customers order via mobile app or website.
- **Instacart+**: Premium membership offering reduced delivery fees, lower service fees, and special perks.
- **Retail Partnerships**: Instacart powers e‑commerce and fulfillment for over 700 retailers across the U.S. and Canada.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual revenue not disclosed; employee count between 1,001 and 5,000 per Glassdoor. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
- **Notable Investors/Partners**: Not listed in provided sources – state “Not publicly available” per search results.
- **Growth Signals**: 47% of job seekers rate their interview experience positively; 59% of employees would recommend the company. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company highlights a “high-impact environment” where you can “do in two years what might take five at another company.” [instacart.careers](https://www.instacart.careers/taste-of-instacart)

## Competitive Advantages
- **Network effects**: Largest online grocery platform in North America with deep integrations across major retailers.
- **Scale & brand recognition**: Highly trusted name in grocery delivery, with a large base of both consumers and shoppers.
- **Flex First model**: A remote-friendly culture that allows hiring top talent across the U.S. and Canada, reducing geographic constraints.

## Strategic Focus
- **Flex First & distributed work**: Empowering employees to work from home or offices, with periodic “Team Jams” for in‑person collaboration. [instacart.careers](https://www.instacart.careers/flex-first)
- **Continued platform growth**: Expanding retailer partnerships and improving the shopping experience for customers, shoppers, and brands.
- **Employee experience**: Investing in learning & development, wellness, and community impact programs to attract and retain talent.

## Why Work Here
- **Flex First philosophy**: Employees can work remotely from anywhere in the U.S. (excluding Alaska and territories) or Canada (Ontario, Alberta, British Columbia) with no mandatory return-to-office date. Offices remain open for optional use. [instacart.careers](https://www.instacart.careers/flex-first)
- **Comprehensive benefits** (from the “Taste of Instacart” page): [instacart.careers](https://www.instacart.careers/taste-of-instacart)
  - Flexible time off and “Four Year Fill‑Up” (four consecutive weeks of leave around the 4‑year mark)
  - Family‑building benefits (fertility, adoption, surrogacy support)
  - Learning & development programs with an annual allowance
  - 401(k) matching in the U.S. / RRSP in Canada, student loan assistance, financial planning
  - Work‑from‑home stipend and internet reimbursement
  - Monthly “Treat Yourself” stipend for wellness or personal care
  - Mental and physical wellness programs, medical/dental/vision coverage
  - Free Instacart+ membership
  - Community volunteer programs (Instacart Serves, donation matching, “Carrot Credits”)
- **Culture**: 59% of employees on Glassdoor would recommend the company; Glassdoor ratings show 3.5★ overall, with 3.3★ for culture & values and 3.6★ for career opportunities. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company describes itself as a place where you can “shape the career that nourishes you.”

## Sources
1. [Glassdoor – Instacart Overview](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
2. [Instacart Careers – Home](https://www.instacart.careers/)
3. [Instacart Careers – Flex First](https://www.instacart.careers/flex-first)
4. [Instacart Careers – Taste of Instacart](https://www.instacart.careers/taste-of-instacart)

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