--- title: 'QA Automation Manager at Felix Technologies, Inc.' canonical: 'https://feeny.ai/job/qa-automation-manager-felix-technologies-inc-mexico-city-a2kmg6c9cg7y' type: 'job' last_seen: '2026-11-09' --- # QA Automation Manager at Felix Technologies, Inc. - **Company:** Felix Technologies, Inc. - **Location:** Mexico City, Mexico - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.gem.com/felix/am9icG9zdDoeETMSGicEXDHnlyy33wmd ## Job description ## About Us At [Félix](https://felixpago.com/), we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better. ## About the Role We’re looking for a QA Automation Manager to lead quality automation across Félix’s products. You will expand and lead the QA Automation function, set the test automation vision and strategy across engineering teams, and make sure every release that moves our customers’ money is reliable, fast, and safe. You’ll lead a growing team of QA Automation engineers through two QA Leads who report directly to you. We believe great QA leadership is hands-on: you’ll stay deep in the technical work by leading architecture discussions, guiding the team toward the best technical path, and getting your hands dirty when complex problems need you. You’ll partner closely with engineering, product, and platform leaders to make quality a shared responsibility and to keep release velocity high without compromising production health. ## Responsibilities ## Team Leadership & Growth - Lead and develop the QA Leads, and through them a team of QA Automation engineers, with clear goals, regular 1:1s, and career development. - Hire and onboard new QA Automation talent as the team scales. - Set clear expectations and ownership for QA Automation coverage across product squads. Quality Automation Strategy & Release Readiness - Define and own the end-to-end quality automation strategy across products, from design reviews to production. - Establish quality gates, acceptance criteria, and release-readiness standards with product and engineering. - Make or inform go/no-go release decisions using clear test metrics and risk analysis. - Drive improvements in release velocity while keeping production health strong. Technical Direction & Infrastructure - Own the roadmap for our automation frameworks (UI, API, and performance) and their CI/CD integration. - Lead architecture discussions and give the final technical call on test automation design and tooling. - Drive performance testing initiatives to ensure our systems scale reliably. - Champion the use of AI to improve QA efficiency, coverage, and tooling. - Ensure regression and smoke suites are reliable, fast, and scalable. - Partner with engineers so they write testable code and own quality alongside QA. Process, Metrics & Defect Management - Define QA Automation processes and best practices, and champion a quality-first culture across the organization. - Track and report quality metrics (coverage, defect trends, escaped bugs, test stability) to leadership. - Oversee defect triage and root-cause analysis with stakeholders, closing the loop on fixes and prevention. - Build and maintain monitoring for test health and stability. ## Requirements - 8+ years of experience in QA Automation, including 2+ years leading or managing QA Automation engineers. - Strong hands-on automation background: you can go from high-level strategy to technical detail in the same conversation. - Strong experience designing, building, and maintaining AI-powered tools and solutions for QA purposes. - Hands-on experience leading performance testing projects. - Python experience, including pytest. - Experience building and maintaining test automation frameworks for UI, API, and performance (e.g., Selenium, Cypress, Playwright). - Experience integrating automated tests into CI/CD pipelines using GitHub Actions. - Track record of defining test strategies, quality metrics, and release processes for complex products. - Excellent communication and stakeholder management; comfortable aligning engineering, product, and leadership. - Fluent/Advanced English. Spanish is a strong plus. - Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. - These are the applicable requirements, although equivalent competencies in any of the above will also be considered. ## Nice to Have - Experience testing chatbots, LLM-based products, or third-party provider API integrations. - Experience with Docker. - Experience testing event-driven architectures. - Experience with load or security testing. - Experience in fintech, payments, or other regulated environments. - Experience at a high-growth startup, scaling a QA function. ## What We Offer - Competitive salary - Initial stock options grant - Annual performance bonus - Unlimited PTO - Paid parental leave - Work model: currently fully remote, with a future transition to a hybrid setup - Health, dental, and vision plans - 401(k) with employer matching, for US-based employees - Continuous learning opportunities - Empowering opportunities for growth in a dynamic entrepreneurial environment ## Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal). ## About Felix Technologies, Inc. ## Company Overview - **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model) - **Founded**: 2021 - **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder) ## Core Business - **Primary Industry**: Financial Services – Remittances and cross-border payments. - **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more). - **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows. ## Products & Services - **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup. - **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M. - **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund. - **Growth Signals**: - Processed over $6B in transactions since inception. - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries). - Expanded services to Guatemala and Honduras after initial focus on Mexico. - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%. ## Competitive Advantages - **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption. - **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7. - **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible. - **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model. ## Strategic Focus - **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit). - **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries. - **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks. ## Why Work Here - **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact. - **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility. - **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers. - **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market. ## Sources 1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data 2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials 3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions 4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission ## Other roles at Felix Technologies, Inc. - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-buenos-aires-egh7jyb13b6d) — Buenos Aires, Argentina - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-guadalajara-gebxn168ynp7) — Guadalajara, Mexico - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-mexico-city-2s8qz1fdgew4) — Mexico City, Mexico - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-sao-paulo-6qk8rwqyz9hg) — São Paulo, Brazil - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-rio-de-janeiro-hmkcaf6rfe3s) — Rio de Janeiro, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-rio-de-2e7dcxfxwbe3) — Rio de Janeiro, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-sao-paulo-49brz1qepe3q) — São Paulo, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-mexico-nds3khe2hrr8) — Mexico City, Mexico - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-rxyymq40jp8r) — Guadalajara, Mexico - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-buenos-kfyq5f1r92te) — Buenos Aires, Argentina