---
title: 'QA Chapter Lead at Impact.com'
canonical: 'https://feeny.ai/job/qa-chapter-lead-impact-com-columbus-8syfk1dwxn6a'
type: 'job'
last_seen: '2026-09-13'
---

# QA Chapter Lead at Impact.com

- **Company:** Impact.com
- **Location:** Columbus, OH
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/impact/jobs/8647247002

## Job description

About [impact.com](http://impact.com):

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on [impact.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fimpact.com&esheet=54399906&newsitemid=20260120914149&lan=en-US&anchor=impact.com&index=38&md5=c467739484a5a8610aff0747572ac8cb) to power more than 350,000 partnerships that deliver measurable business results.

Your Role at [impact.com](http://impact.com):

The QA Chapter Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle

What You'll Do:

As a QA Chapter Lead for the Data Group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:

- Quality Strategy & Process
- Define and maintain QA standards, methodologies, and best practices
- Establish test strategies for functional, regression, integration, performance, and security testing
- Ensure quality gates are integrated into CI/CD pipelines
- Drive continuous improvement of QA processes and tools
- Leadership & Team Management
- Lead, mentor, and support QA engineers (manual and automation)
- Plan QA resource allocation and testing schedules
- Conduct reviews, provide feedback, and support skill development
- Promote a culture of quality ownership across teams within the group
- Test Planning & Execution
- Own test plans, test cases, and test data strategy
- Oversee test execution and defect management lifecycle
- Ensure adequate test coverage and risk-based testing
- Validate acceptance criteria and release readiness
- Ensuring coverage for smoke testing post release.
- Automation & Tooling
- Drive test automation strategy and framework selection
- Ensure effective use of automation tools and test management systems
- Collaborate with DevOps on CI/CD integration
- Monitor test execution metrics and reporting
- Stakeholder Collaboration
- Partner with Product Managers to clarify requirements and acceptance criteria
- Work closely with Engineering Leads to resolve quality risks
- Communicate quality status, risks, and metrics to stakeholders
- Support release planning and go/no-go decisions
- Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

What You Bring:

- 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
- Leadership experience, ideally leading, mentoring, and growing QA teams for more than a year.
- Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
- Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
- A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.
- Agentic AI expertise - hands-on experience putting AI at the front of engineering workflows, including MCPs, agents and agent skills, and building or using testing harnesses driven by them.
- Data-quality experience - hands-on experience testing or monitoring data pipelines, ETL, or warehouse/reporting platforms — cross-system reconciliation, rule/assertion-driven production checks, schema/contract testing for replicated data, and integration testing against real data stores (e.g. BigTable, MySQL, SingleStore, Kafka) — with the judgment to help teams decide when to build on existing tooling, adapt it, or adopt something new.
- SQL testing experience - experience testing SQL-centric products or query layers — validating parsing and parameter binding of user-authored SQL, injection safety, explain-plan/performance behaviour, and persistence round-trips — with working knowledge of SQL strong enough to independently verify data correctness at the source.

Nice To Have:

- Experience leading test framework migrations.
- Familiarity with OWASP guidelines and security testing tools preferred.
- [Affiliate & Partnerships Industry Fundamentals Certification](https://pxa.impact.com/student/path/1099626-affiliate-partnerships-industry-fundamentals-certification-path?utm_source=impact.com&utm_medium=featured-link&utm_content=fund-lp-100&utm_campaign=job-description) by PXA

Salary Range: $130,000.00 - $150,000.00 USD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

- Medical, Dental, and Vision insurance
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
- Flexible spending accounts and 401(k)
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

## About Impact.com

## Company Overview
- **One-liner**: Impact.com is the world’s leading partnership management platform, enabling enterprises to discover, manage, track, and optimize all types of partnerships—from affiliates and influencers to strategic brand alliances—powered by AI and a $100B+ commerce network.
- **Entity Type**: Private (Growth-stage, backed by prominent venture capital)
- **Headquarters**: Santa Barbara, California, USA
- **Founded**: 2008
- **Founders**: David A. Yovanno (CEO), Todd Crawford, and others

## Core Business
- **Primary industry/industries**: Partnership Marketing Technology (SaaS), Affiliate Marketing, Influencer Marketing, Commerce Technology
- **Target customers**: B2B, Enterprise (over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics)
- **Mission or purpose statement**: To create impact through partnerships by transforming the way enterprises manage and optimize all types of partnerships.

## Products & Services
- **Impact.com Platform (Core SaaS)**: An AI-native, all-in-one partnership management platform that unifies affiliate, creator, and referral programs. It covers the full partnership lifecycle: Discover & Recruit, Track, Engage, Contract & Pay, Protect & Monitor, and Optimize.
- **TrueLink™**: A proprietary cross-device tracking technology that provides a complete view of the customer journey while prioritizing privacy.
- **AI-Powered Optimization**: Predictive analytics and machine learning tools to evaluate partner value, assess customer lifetime value, and optimize performance across the partnership network.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company has raised significant growth capital from top-tier investors.
- **Key Metric**: Over 5,000 global brands use the platform, managing more than 225,000 active partnerships. The platform powers over $100B in partnership commerce annually.
- **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed in provided sources, but widely reported as including growth equity investors). Key customers include Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.
- **Growth Signals**: 1,000+ employees across 21 global offices; 20+ nationalities represented; actively hiring for 84+ roles across engineering, data science, product, marketing, and sales; expanding AI capabilities (e.g., Internal Systems Engineer for Applied AI, Principal Data Scientist for Fraud Modelling).

## Competitive Advantages
- **All-in-One Platform**: Unifies affiliate, influencer, and referral programs in a single dashboard, eliminating the need for multiple tools and fragmented data.
- **AI-Native & Data-Rich**: Leverages AI to predict partner value, assess customer lifetime value, and optimize performance, powered by a network of over $100B in partnership commerce.
- **Full-Stack Protection**: Built-in fraud detection, compliance monitoring, and traffic quality analysis to protect brand integrity and maximize ROI.
- **Proprietary Tracking (TrueLink™)**: Cross-device, privacy-first tracking that provides a complete picture of partner-driven conversions.
- **Scale & Trust**: Trusted by over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning, including roles for Applied AI, Next Gen Recommendation Systems, and Fraud Modelling, to further automate and optimize partnership performance.
- **Global Expansion**: Continued growth of its 21 global offices and hiring across North America, Europe, Asia, and Africa to support a diverse, international customer base.
- **Platform Unification**: Driving the industry shift from siloed affiliate, influencer, and referral tools to a single, unified partnership management platform.
- **Enterprise Scale**: Deepening relationships with large enterprise clients and expanding the platform’s capabilities to serve the world’s biggest brands.

## Why Work Here
- **Culture & Mission**: Described as a global community of “growth technologists” who are adaptable, passionate, and collaborative. The company emphasizes science and technology to create transformational growth.
- **Remote/Hybrid/Office Policy**: Flexible working policy with work-from-home opportunities. Many roles are listed as hybrid or remote (e.g., “Hybrid” in New York City, “Remote (US)”). The policy is tailored to each role and location.
- **Notable Perks**:
    - **Work-Life Balance**: Flexible, unlimited time-off policy.
    - **Family Matters**: Paid family leave for both birthing and non-birthing parents.
    - **Health & Wellness**: Inclusive, comprehensive healthcare plans for employees and their families.
    - **Financial Growth**: Company-matched retirement plans and company stock options.
    - **Professional Development**: A wide variety of professional development courses and training.
    - **Global Community**: 20+ nationalities represented; strong emphasis on diversity, equity, and inclusion.
- **Engineering Culture**: Heavy investment in AI, data science, and platform engineering. Roles include Data Scientist (Next Gen Recommendation Systems), Principal Data Scientist (Fraud Modelling), and Internal Systems Engineer (Applied AI), indicating a sophisticated, data-driven engineering environment.

## Sources
1. [impact.com](https://impact.com/)
2. [impact.com About](https://impact.com/about/)
3. [impact.com Careers](https://impact.com/careers/)
4. [impact.com Greenhouse Job Board](http://job-boards.greenhouse.io/impact)
5. [impact.com LinkedIn](https://www.linkedin.com/company/impactdotcom)

## Other roles at Impact.com

- [QA Chapter Lead](https://feeny.ai/job/qa-chapter-lead-impact-com-cape-town-crxev8wq3ks8) — Cape Town, South Africa
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-impact-com-madrid-9v8bfnvnqfcb) — Madrid, Spain
- [Associate Manager, Academy Operations](https://feeny.ai/job/associate-manager-academy-operations-impact-com-cape-town-wp8jrr0gtxry) — Cape Town, South Africa
- [Full Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-impact-com-seattle-b8qmq59zvyqx) — Seattle, WA
- [Creator Productivity Associate](https://feeny.ai/job/creator-productivity-associate-impact-com-cape-town-72e31326k92y) — Cape Town, South Africa
- [Senior QA Engineer](https://feeny.ai/job/senior-qa-engineer-impact-com-santa-barbara-qh05vmk11kz8) — Santa Barbara, CA
- [Technical Services Engineer III](https://feeny.ai/job/technical-services-engineer-iii-impact-com-victoria-d4zwvs750d9a) — Victoria, Canada
- [MySQL Database Administrator](https://feeny.ai/job/mysql-database-administrator-impact-com-columbus-pydtef74tr0w) — Columbus, OH
- [Creator Solutions Account Manager](https://feeny.ai/job/creator-solutions-account-manager-impact-com-new-york-mehjryejnbr7) — New York, NY
- [Affiliate Retail Media Growth Manager](https://feeny.ai/job/affiliate-retail-media-growth-manager-impact-com-new-york-kpe37qa3t3rq) — New York, NY / Santa Barbara, CA / Seattle, WA / Columbus, OH