---
title: 'QA Engineer at Impact.com'
canonical: 'https://feeny.ai/job/qa-engineer-impact-com-cape-town-9ajx7m65s7nt'
type: 'job'
last_seen: '2026-09-06'
---

# QA Engineer at Impact.com

- **Company:** Impact.com
- **Location:** Cape Town, South Africa
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/impact/jobs/8413160002

## Job description

## About impact.com

[impact.com](http://impact.com/) is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, [impact.com](http://impact.com/) empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, [impact.com](http://impact.com/) helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on [impact.com](http://impact.com/) to power more than 225,000 partnerships that deliver measurable business results.

Your Role at [impact.com](http://impact.com):

As a Quality Assurance Engineer in the Finance Invoicing Squad at impact.com, you will treat our software architecture as a dynamic, living system, directly aligning your testing strategies with critical financial outcomes and long-term customer value. You will leverage high adaptability and numerical logic to move fast, avoid analysis paralysis, and build automated and manual testing structures that scale seamlessly as our platform grows.

Operating in an entrepreneurial, high-accountability, blame-free culture where ambition, curiosity, and diverse perspectives are rewarded, you will utilize Playwright, SQL, and API testing methodologies to deliver high-quality software. This role carries a unique dual mandate: providing direct influence through every phase of the feature delivery workflow while ensuring the persistent health of our invoicing and ledger infrastructures. You will optimize for future system health with a zero-tolerance stance on data inconsistency, delivery delays, or hidden single points of failure.

What You'll Do:

Automation Engineering & Scalability

- Playwright Framework Expansion: Design, configure, and scale a modular automated regression pack using Playwright to validate complex end-to-end user billing journeys, invoices, payment routing flows, and overall system interfaces.
- Predictive Pipeline Execution: Ensure daily test suites run smoothly on schedule. Efficiently debug test failures using execution traces, video recordings, and artifacts to isolate backend root causes from superficial symptoms.
- Code Review & Continuity: Review and action pull requests within the QA repository, ensuring that the automated test framework remains thoroughly documented with a strict focus on system continuity.
- Cloud Infrastructure Emulation: Utilize cloud testing platforms to perform targeted manual and visual mobile web audits, evaluating layout boundaries and touch thresholds across diverse physical and virtual device profiles.
- AI-Augmented Testing: Leverage LLM-based tooling and coding assistants to accelerate test authoring, generate synthetic data for edge-case coverage, and rapidly triage log signals. Crucially, you will apply a "verify-first" mental model—using AI for velocity, but applying deterministic, human-led verification for all financial calculations where accuracy is non-negotiable.

Data, Analysis & Manual Testing Mastery

- Rigorous Test Planning: Review product designs and technical requirements throughout the SDLC to ensure they are correct, unambiguous, and verifiable, proactively recommending architectural corrections to engineers.
- Abstract Problem Solving: Analyze ambiguous user stories, ledger requirements, and system profiles to break down complex architectures into detailed test plans containing explicit functional, integration, regression, smoke, and sanity test cases.
- Advanced SQL & Data Auditing: Apply data-driven judgment and advanced SQL queries to review 24-hour application and batch logs, performing deep schema validation and database integrity checks to target high-impact failure points.
- Financial Data & Jurisdictional Verification: Apply strong numerical reasoning to stress-test complex financial calculations. Design testing scenarios using mathematical models to predict and verify tax documentation pipelines, transaction totals, rounding logic, multi-regional VAT requirements, and changing tax jurisdictions.

API & Integration Verification

- Backend API Contract Testing: Validate RESTful APIs, backend endpoints, payload contracts, JSON/XML metadata responses, and authorization protocols.
- Asynchronous Middleware Verification: Intercept, analyze, and mock internal and third-party event-driven webhooks, web services, and API retry mechanisms to ensure financial records match application states under abnormal conditions.
- Vendor & Compatibility Audits: Partner with product development to evaluate operational constraints and conduct deep compatibility tests with vendor programs and third-party financial systems.

Operational Integrity & Decision Quality

- App Health Monitoring: Run morning system health routines to verify transaction metrics, audit Application Performance Monitoring (APM) dashboards, track leading indicators, and ensure system anomalies are flagged immediately.
- Batch Operational Auditing: Proactively identify, track, and report failed, delayed, or missing job executions (such as invoicing and automated balance imports) across core services (finance-app, finance-jobs, and payments-app).
- Process & Ritual Engineering: Embed structural excellence into daily engineering processes and team rituals. Maintain a tight cadence for logging regression and maintenance tickets, transforming everyday testing into a continuous optimization loop.

Communication & Influence

- Strategic Translation: Translate complex engineering defects, API failures, and automated test findings into clear, meaningful business context for product squads, engineering peers, and non-technical stakeholders.
- Collaborative Defect Diagnostics: Communicate transparently across global teams. Document failures with explicit steps to reproduce, including raw SQL scripts, API payload/response blocks, network inspector data, and session recordings to streamline developer remediation.

## What You Bring

Must have Requirements:

- Playwright Framework Competency: Hands-on professional experience creating, running, configuring, and scaling web automation scripts utilizing the Playwright framework.
- SQL Data Expertise: Strong relational database profiling skills; ability to troubleshoot platform data issues and write complex queries, joins, and aggregates to inspect transactional ledger logs and verify billing inputs.
- API Testing Acumen: Proven experience developing, testing, or verifying RESTful APIs, inspecting HTTP response codes, and mapping validation payloads.
- Analytical & Numerical Aptitude: Deep proficiency in manual testing methodologies, requirements analysis, exploratory testing, and web inspection, alongside a sharp eye for detecting hidden UI/UX layout and data anomalies. Analytical precision in tracking performance metrics is essential.
- Agility & Autonomy: The ability to process feedback rapidly, pivot based on shifting product needs, avoid analysis paralysis, and balance speed with quality.
- AI-Assisted Workflow Fluency: Demonstrated proficiency in integrating AI tools (e.g., Cursor, Copilot) into the daily QA lifecycle. You treat AI-generated test code or analysis as a starting point, possessing the critical instinct to iterate, refine, and validate outputs against ground truth.
- Educational Foundation & Practical Background: Tertiary qualification or equivalent practical hands-on experience in software quality assurance, computer programming, or systems engineering.

Nice-to-have Requirements:

- Preferred Certifications: ISTQB/ISEB QA Certification, Partner PXA Certification, or technical certifications in Java, Spring, or Cloud infrastructure.
- Cloud Testing Ecosystems: Hands-on experience with multi-cloud platforms (AWS, GCP, Azure) or cloud-based device testing suites (e.g., Sauce Labs).
- Domain & System Aptitude: Familiarity with transactional pipelines, Point-of-Sale (POS) systems, ledger logic, database tracking, or financial data consistency (including VAT and regional tax rules).
- Legacy/Alternative Automation Tooling: Familiarity with alternative testing frameworks (e.g., Selenium, Jasmine, or Cucumber) paired with a rapid adoption velocity for Playwright.
- Greenfield/Fintech Adaptability: Experience working in greenfield product environments or scaling early-stage financial software infrastructure.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

## About Impact.com

## Company Overview
- **One-liner**: Impact.com is the world’s leading partnership management platform, enabling enterprises to discover, manage, track, and optimize all types of partnerships—from affiliates and influencers to strategic brand alliances—powered by AI and a $100B+ commerce network.
- **Entity Type**: Private (Growth-stage, backed by prominent venture capital)
- **Headquarters**: Santa Barbara, California, USA
- **Founded**: 2008
- **Founders**: David A. Yovanno (CEO), Todd Crawford, and others

## Core Business
- **Primary industry/industries**: Partnership Marketing Technology (SaaS), Affiliate Marketing, Influencer Marketing, Commerce Technology
- **Target customers**: B2B, Enterprise (over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics)
- **Mission or purpose statement**: To create impact through partnerships by transforming the way enterprises manage and optimize all types of partnerships.

## Products & Services
- **Impact.com Platform (Core SaaS)**: An AI-native, all-in-one partnership management platform that unifies affiliate, creator, and referral programs. It covers the full partnership lifecycle: Discover & Recruit, Track, Engage, Contract & Pay, Protect & Monitor, and Optimize.
- **TrueLink™**: A proprietary cross-device tracking technology that provides a complete view of the customer journey while prioritizing privacy.
- **AI-Powered Optimization**: Predictive analytics and machine learning tools to evaluate partner value, assess customer lifetime value, and optimize performance across the partnership network.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company has raised significant growth capital from top-tier investors.
- **Key Metric**: Over 5,000 global brands use the platform, managing more than 225,000 active partnerships. The platform powers over $100B in partnership commerce annually.
- **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed in provided sources, but widely reported as including growth equity investors). Key customers include Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.
- **Growth Signals**: 1,000+ employees across 21 global offices; 20+ nationalities represented; actively hiring for 84+ roles across engineering, data science, product, marketing, and sales; expanding AI capabilities (e.g., Internal Systems Engineer for Applied AI, Principal Data Scientist for Fraud Modelling).

## Competitive Advantages
- **All-in-One Platform**: Unifies affiliate, influencer, and referral programs in a single dashboard, eliminating the need for multiple tools and fragmented data.
- **AI-Native & Data-Rich**: Leverages AI to predict partner value, assess customer lifetime value, and optimize performance, powered by a network of over $100B in partnership commerce.
- **Full-Stack Protection**: Built-in fraud detection, compliance monitoring, and traffic quality analysis to protect brand integrity and maximize ROI.
- **Proprietary Tracking (TrueLink™)**: Cross-device, privacy-first tracking that provides a complete picture of partner-driven conversions.
- **Scale & Trust**: Trusted by over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning, including roles for Applied AI, Next Gen Recommendation Systems, and Fraud Modelling, to further automate and optimize partnership performance.
- **Global Expansion**: Continued growth of its 21 global offices and hiring across North America, Europe, Asia, and Africa to support a diverse, international customer base.
- **Platform Unification**: Driving the industry shift from siloed affiliate, influencer, and referral tools to a single, unified partnership management platform.
- **Enterprise Scale**: Deepening relationships with large enterprise clients and expanding the platform’s capabilities to serve the world’s biggest brands.

## Why Work Here
- **Culture & Mission**: Described as a global community of “growth technologists” who are adaptable, passionate, and collaborative. The company emphasizes science and technology to create transformational growth.
- **Remote/Hybrid/Office Policy**: Flexible working policy with work-from-home opportunities. Many roles are listed as hybrid or remote (e.g., “Hybrid” in New York City, “Remote (US)”). The policy is tailored to each role and location.
- **Notable Perks**:
    - **Work-Life Balance**: Flexible, unlimited time-off policy.
    - **Family Matters**: Paid family leave for both birthing and non-birthing parents.
    - **Health & Wellness**: Inclusive, comprehensive healthcare plans for employees and their families.
    - **Financial Growth**: Company-matched retirement plans and company stock options.
    - **Professional Development**: A wide variety of professional development courses and training.
    - **Global Community**: 20+ nationalities represented; strong emphasis on diversity, equity, and inclusion.
- **Engineering Culture**: Heavy investment in AI, data science, and platform engineering. Roles include Data Scientist (Next Gen Recommendation Systems), Principal Data Scientist (Fraud Modelling), and Internal Systems Engineer (Applied AI), indicating a sophisticated, data-driven engineering environment.

## Sources
1. [impact.com](https://impact.com/)
2. [impact.com About](https://impact.com/about/)
3. [impact.com Careers](https://impact.com/careers/)
4. [impact.com Greenhouse Job Board](http://job-boards.greenhouse.io/impact)
5. [impact.com LinkedIn](https://www.linkedin.com/company/impactdotcom)

## Other roles at Impact.com

- [Full Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-impact-com-seattle-b8qmq59zvyqx) — Seattle, WA
- [Creator Productivity Associate](https://feeny.ai/job/creator-productivity-associate-impact-com-cape-town-72e31326k92y) — Cape Town, South Africa
- [Senior QA Engineer](https://feeny.ai/job/senior-qa-engineer-impact-com-santa-barbara-qh05vmk11kz8) — Santa Barbara, CA
- [Technical Services Engineer III](https://feeny.ai/job/technical-services-engineer-iii-impact-com-victoria-d4zwvs750d9a) — Victoria, Canada
- [MySQL Database Administrator](https://feeny.ai/job/mysql-database-administrator-impact-com-columbus-pydtef74tr0w) — Columbus, OH
- [Creator Solutions Account Manager](https://feeny.ai/job/creator-solutions-account-manager-impact-com-new-york-mehjryejnbr7) — New York, NY
- [Affiliate Retail Media Growth Manager](https://feeny.ai/job/affiliate-retail-media-growth-manager-impact-com-new-york-kpe37qa3t3rq) — New York, NY / Santa Barbara, CA / Seattle, WA / Columbus, OH
- [Publisher Development Manager](https://feeny.ai/job/publisher-development-manager-impact-com-new-york-p2prjw2ecwk9) — New York, NY / Santa Barbara, CA
- [Business Operations Analyst](https://feeny.ai/job/business-operations-analyst-impact-com-cape-town-4mj1rxck752j) — Cape Town, South Africa
- [Senior QA Engineer](https://feeny.ai/job/senior-qa-engineer-impact-com-cape-town-q4qz8p6anzj3) — Cape Town, South Africa