--- title: 'QA Engineer - LATAM at GovWorx' canonical: 'https://feeny.ai/job/qa-engineer-latam-govworx-latin-america-w5kb7zg5nrej' type: 'job' last_seen: '2026-09-08' --- # QA Engineer - LATAM at GovWorx - **Company:** GovWorx - **Location:** Latin America - **Employment:** contract - **Work type:** remote - **Posted:** 2025-12-17 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/govworx/9483da43-5a6a-4c01-afd1-45476c624916/application **Skills:** Selenium, Playwright, MySQL, Postgres, Web development frameworks, Test automation, Unit testing, Integration testing, Functional automation, OpenSearch, Redshift, CJIS compliance, AI-driven platforms > The QA Engineer will join the Quality Assurance team to evolve QA practices for SaaS systems, focusing on automation frameworks and manual testing. The role involves writing unit, integration, and functional tests using tools like Selenium and Playwright, while collaborating with cross-functional teams to ensure hig... ## Job description ## QA ENGINEER Location: Remote (LATAM based) Type: Full-Time / Contract ## ABOUT GOVWORX GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. ## POSITION OVERVIEW As a QA Engineer at GovWorx, you will be responsible for working on our small but effective Quality Assurance team. We are looking for someone that can help us evolve our current QA practices so that they exceed industry standards for Software as a Service systems. Given the mission critical role our software plays in our customer’s environments, we need to continuously monitor and improve our ability to develop high quality software. ## KEY RESPONSIBILITIES - QA Process: - Produce clear diagrams, documentation, and implementation plans for our QA systems / processes. - Follow company architectural guidelines and industry best practices when developing QA automation frameworks / systems. - Use AI as necessary / appropriate to ensure maximum effective test coverage. - QA Automation: - Ability to write test automation that can validate across the entire stack; front-end, backend, and database. - Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). - Ability to write and organize manual test cases as necessary, or as a precursor to automation. - Collaboration and Support: - Work closely with cross-functional teams, including support and customer success. - Providing consistent and meaningful progress and performance updates to senior management and the Executive Leadership Team. ## QUALIFICATIONS - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Minimum of 5 years of experience as an individual contributor working in software testing, preferably within SaaS or technology-driven organizations. - Experience writing automation in a modern framework such as Selenium, Playwright, etc. - Experience with Relational Databases such as MySQL, Postgres, etc. - Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. - Strong understanding of web development frameworks and architectures. - Excellent problem-solving skills and the ability to work independently in a remote environment. - Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. ## PREFERRED QUALIFICATIONS - Experience with CJIS compliance is highly preferred. - Background in public safety, emergency communications, or related fields. - Familiarity with AI-driven platforms and their security considerations. WHY JOIN GOVWORX? At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners. ## About GovWorx ## Company Overview - **One-liner**: GovWorx provides AI-powered solutions for 9‑1‑1 emergency communications centers (ECCs) to hire, train, coach, and retain telecommunicators through a unified workforce management platform. - **Entity Type**: Private (total funding $8.9M, 1 prior round) - **Headquarters**: Denver, Colorado, USA - **Founded**: 2023 (some sources list 2024) - **Founders**: Alex Montgomery and Scott MacDonald ## Core Business - **Primary industry**: Public safety technology / emergency communications - **Target customers**: Government emergency communications centers (ECCs) of all sizes (1–275+ telecommunicators) – B2G - **Mission**: “To strengthen those who serve” – elevate the impact of all responders by combining responsible AI with human expertise ## Products & Services - **CommsCoach ASSIST**: Real‑time call guidance with adaptive questioning that evolves during a 9‑1‑1 call, helping telecommunicators stay policy‑aligned and confident. - **CommsCoach HIRE**: AI‑driven, research‑based pre‑hire assessments and simulations that measure core skills, competencies, and stress/trauma resilience for unbiased candidate evaluation. - **CommsCoach TRAIN**: Unified enablement platform with realistic AI‑driven call & radio simulations, microlearning library, phased training paths, and continuous skill tracking from pre‑hire through on‑the‑floor performance. - **CommsCoach QA**: AI‑driven quality assurance that evaluates every eligible call and radio transmission, replacing manual reviews with standards‑based scoring and coaching insights. - **GovWorx 911 Workforce Management Platform**: Integrates all CommsCoach modules to support the entire telecommunicator career cycle (hire, train, coach, retain). ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding $8.9M (single disclosed round) - **Notable Investors/Partners**: Not explicitly named; 400+ partner customers (including Salt Lake Valley Emergency Communications Center) - **Growth Signals**: - 75 employees (+206.9% year‑over‑year, +60 people) - Operates in 5 countries (USA, Brazil, Argentina, Canada, Saudi Arabia) - Processes over 1.2M evaluations per month, 15M+ audio files transcribed, 8M+ simulations monthly - Trusted by centers ranging from 1 to 275+ telecommunicators - Customer case study: SLVECC cut candidate evaluation time in half and improved retention by 15% ## Competitive Advantages - **Domain expertise built by practitioners**: Founders and team include former first responders and public safety technology veterans with 20+ years of experience (Motorola, TriTech, PowerDMS). - **AI that focuses on people, not just operations**: Unlike many tech solutions that target operational efficiency, GovWorx specifically addresses staffing shortages, burnout, and retention – the human side of emergency communications. - **Policy‑driven, responsible AI**: Adaptive questioning and scoring are aligned with each center’s policies and standards, ensuring compliance and fairness. - **End‑to‑end platform**: Covers the entire telecommunicator lifecycle (hire, train, QA, coach, retain) in one unified system, replacing fragmented manual processes. ## Strategic Focus - **Current priorities**: Solving the staffing crisis in 9‑1‑1 centers by helping agencies hire smarter, train faster, coach better, and retain longer. Expanding globally (already in 5 countries) and deepening AI capabilities for real‑time guidance and translation. - **Growth direction**: Continue scaling the partner network (400+ centers) and developing new AI features that reduce routine burden on telecommunicators while improving response quality. ## Why Work Here - **Fully remote, U.S.‑based company**: Open to candidates in any U.S. state (Colorado preferred but not required); also hiring in LATAM (e.g., Fullstack Engineer - LATAM). - **Mission‑driven culture**: Team united by dedication to public safety professionals; values include respect, security, and honoring the courage of first responders. - **Engineering culture**: Build responsible AI for a critical societal function; work on real‑time call guidance, speech processing, and large‑scale simulation systems. - **Perks**: Remote workspace; not explicitly detailed but emphasis on flexibility and impact. - **Current openings** (as of mid‑2025): Staff Engineer, Fullstack Engineer (US & LATAM), System Operations Engineer, QA Engineer (LATAM), Technical Implementation Specialist, Onboarding Consultant. ## Sources 1. [govworx.ai](https://www.govworx.ai/) 2. [govworx.ai/about](https://www.govworx.ai/about) 3. [govworx.ai/careers](https://www.govworx.ai/careers) 4. [builtin.com](https://builtin.com/company/govworx) 5. [linkedin.com](https://www.linkedin.com/company/govworx) 6. 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