---
title: 'QA Engineer at Umbrella Incorporated'
canonical: 'https://feeny.ai/job/qa-engineer-umbrella-incorporated-india-8v249sewws4n'
type: 'job'
last_seen: '2026-09-16'
---

# QA Engineer at Umbrella Incorporated

- **Company:** Umbrella Incorporated
- **Location:** India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.gem.com/umbrella-incorporated/am9icG9zdDrbmXQcMzEPWNXWYO6MxSPd

## Job description

## About Umbrella

Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact. With expertise across digital commerce, IT infrastructure, market insights, finance, and AI, we deliver integrated, end-to-end solutions through a collaborative, outcome-driven approach.

Integrated expertise driving business forward.

About Tidal Commerce: Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

- Recognized as a Shopify Plus partner.
- Expertise in headless and composable technologies.
- Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
- Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
- Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role: We are seeking a skilled and detail-oriented Quality Assurance Engineer to join our team. As a QA Engineer, you will be responsible for ensuring the quality and reliability of our software products through the development and execution of test plans, test cases, and automation scripts. You will work closely with our development team to identify and address defects, verify new features, and maintain product quality throughout the software development lifecycle.

This is an active opportunity for India and will support in US Eastern Timezone.

Responsibilities:

- Develop and execute test plans, test cases, and test scripts to ensure the quality and reliability of software products.
- Collaborate with the development team to understand product requirements and design comprehensive test scenarios.
- Conduct functional, regression, integration, and performance testing of software applications.
- Identify, document, and track software defects using bug tracking systems.
- Work closely with cross-functional teams to prioritize and resolve issues in a timely manner.
- Create and maintain automated test scripts to streamline testing processes and improve efficiency.
- Perform root cause analysis of defects and recommend corrective actions.
- Participate in code reviews and provide feedback on software design and implementation from a quality perspective.
- Stay updated on industry best practices and emerging technologies related to software testing and quality assurance.
- Communicate test results and quality metrics to stakeholders, including project managers, developers, and product owners.

Qualifications:

- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience working as a Quality Assurance Engineer or in a similar role.
- Strong understanding of software testing methodologies, tools, and processes.
- Proven working experience in testing REST, GraphQL APIs
- Experienced in ECommerce and with complex integration scenarios
- Experience writing and executing test plans, test cases, and test scripts.
- Hands-on experience with automated testing tools such as Selenium, Appium, or similar.
- Familiarity with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong communication and collaboration skills with the ability to work effectively in a team environment.

Nice to have:

- Proficiency in at least one programming language for test automation.
- ISTQB or other relevant certifications are a plus.
- Experience with Order Management systems

Tidal Commerce is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code. Tidal welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Tidal's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

## About Umbrella Incorporated

## Company Overview
- **One-liner**: A warranty management platform that enables e‑commerce brands to sell, manage, and resolve extended warranties and protection plans – all under their own brand.
- **Entity Type**: Private (startup)
- **Headquarters**: United States
- **Founded**: Not publicly available
- **Founders**: Not publicly disclosed; the founding team describes themselves as e‑commerce founders who previously ran online stores [myumbrella.ai/about](https://www.myumbrella.ai/about)

## Core Business
- **Primary industry**: Warranty management / protection plans for e‑commerce and omnichannel retailers; intersects with insurance, SaaS, and commerce technology.
- **Target customers**: B2B – direct‑to‑consumer brands, omnichannel retailers, OEMs, and enterprise merchants.
- **Mission / purpose**: “Transform how merchants protect their products and delight their customers” [myumbrella.ai/careers](https://www.myumbrella.ai/careers)

## Products & Services
- **[Warranty Management Software (SaaS)]**: A white‑labelled platform that handles ownership tracking, extended protection sales, claims management, and returns automation. Three tiers: pure SaaS, managed program (with an A‑rated carrier as obligor), and custom program where the merchant owns the economics.
- **[AI‑Powered Claims Engine]**: Automates intake, verification, and resolution of claims, reducing handling time by 80% [myumbrella.ai/about-us](https://www.myumbrella.ai/about-us)
- **[Program Design Services]**: In‑house team designs coverage, pricing, and risk structure based on the merchant’s failure data and sales channels; handles compliance and launch.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Platform has powered **$150M+** in warranty revenue for merchants. Serving **2,500+ brands**.
- **Notable Investors / Partners**: Not publicly listed.
- **Growth Signals**: 50+ team members across 8 countries; 100% remote‑first from day one; actively hiring for senior engineering, DevOps, and enterprise sales roles (as of September 2025) [myumbrella.ai/careers](https://www.myumbrella.ai/careers)

## Competitive Advantages
- Founder‑market fit: built by e‑commerce founders who personally experienced the pain points of warranty management.
- Fully white‑labelled, allowing merchants to own the customer experience.
- AI‑driven claims automation that reduces manual handling and improves customer satisfaction.
- Modular pricing and compliance options (SaaS only, managed program, or bespoke captive).

## Strategic Focus
- Scaling the platform to serve larger enterprise retailers and brands (evidenced by the “Enterprise Account Executive” opening).
- Deepening AI capabilities in claims and returns.
- Expanding geographic coverage and omnichannel integrations.

## Why Work Here
- **Remote‑first**: Full remote culture with async practices, team members in 8 countries.
- **Equity & Ownership**: Meaningful equity for all employees; “when the company wins, you win.”
- **Learning Budget**: $2,000/year for courses, conferences, books, certifications.
- **Health & Wellness**: Comprehensive medical, dental, vision; monthly wellness stipend.
- **Flexible PTO**: Trust‑based time off.
- **Team Offsites**: Twice‑a‑year in‑person gatherings in various locations.
- **Engineering Culture**: Ownership end‑to‑end, modern stack (React, Node.js, AWS), opportunities to build core platform features and scale infrastructure.

## Sources
1. [myumbrella.ai/careers](https://www.myumbrella.ai/careers) – Careers page with culture, benefits, and open roles.
2. [myumbrella.ai/about](https://www.myumbrella.ai/about) – Company background and statistics.
3. [myumbrella.ai/about-us](https://www.myumbrella.ai/about-us) – Product details and managed program information.
4. [jobs.gem.com/umbrella-incorporated](https://jobs.gem.com/umbrella-incorporated) – Job listings for the company.

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