---
title: 'Quality Assurance Analyst at Bankjoy'
canonical: 'https://feeny.ai/job/quality-assurance-analyst-bankjoy-canada-waeggv6d62ak'
type: 'job'
last_seen: '2026-09-07'
---

# Quality Assurance Analyst at Bankjoy

- **Company:** Bankjoy
- **Location:** Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/bankjoy/222bf32a-8344-453d-9358-f39243040e4d

## Job description

## 🌐 WHO WE ARE

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

💼 The Role

We are looking for a Quality Assurance Tester to drive world class quality in the software platform that makes a one of a kind experience for our customers. The successful candidate will be obsessed with quality improvement and automating tests for regression and new features.

In this role, you will:

- Develop, execute and maintain test cases in assigned functional areas.
- Identify and report bugs with accurate and detailed descriptions
- Communicate test results and status to stakeholders.
- Perform end-to-end solution & quarterly regression testing within technical capabilities.
- Work directly with the development team to ensure quick resolution and meet project timeline.
- Work independently and as part of a larger cross-functional QA team to ensure quality is maintained throughout all stages of the software development lifecycle
- Adhere to quality standards and following best practices.
- Participate in team agile practices such as attending stand-ups, backlog refinement, sprint planning, and team retrospectives.

🎯 What you bring:

- 4+ year of experience working as a Quality Assurance Tester
- 5+ years of industry experience in software development or test
- Experience in manual testing in SaaS environment with both web and mobile apps
- Experience using automation testing tools and frameworks such as Cypress and Appium
- Knowledge of SQA methodology and tools
- Collaboration skills to work with product owners, tech leads and engineers.
- Strong knowledge of software testing methodologies, tools, and processes, such as Jira, Azure DevOps, DataDog, Sql Database, Postman, LambdaTest, Jira Zephyr.
- Excellent written and verbal communication skills, with a track record of working effectively with development engineering and other functions
- Strong analytical skills, including ability to identify and solve ambiguous problems, and ability to analyze impacts of enhancement on existing function.

## 🎁 WHAT YOU GET

- A fast-paced and collaborative environment
- Competitive compensation
- Stock options at a well-funded startup
- We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
- We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture

## ⚖️ EQUAL EMPLOYMENT OPPORTUNITIES AT BANKJOY

Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

#LI-Remote

## About Bankjoy

## Company Overview
- **One-liner**: Bankjoy provides an all-in-one digital banking platform for community banks, credit unions, and neo-banks to deliver modern, megabank-level digital experiences while preserving their community focus.
- **Entity Type**: Private (Series A, backed by Y Combinator, Bessemer Venture Partners, SoftBank Vision Fund, and others)
- **Headquarters**: Detroit, Michigan, USA (remote-first team across North America)
- **Founded**: 2015
- **Founders**: Michael Duncan (CEO) and Weiwei Duncan (COO)

## Core Business
- **Primary industry**: Fintech / Digital Banking
- **Target customers**: B2B – Community banks, credit unions, and neo-banks (85+ client institutions nationwide)
- **Mission**: To provide technology that helps people take control of their finances and live with confidence, purpose, and joy.

## Products & Services
- **Consumer Banking Solutions**: Modern mobile and online banking apps, including automated statements, conversational AI, and advanced security.
- **Online Account Opening**: A fully digital, 90-second onboarding process with face-matching photo ID verification and customizable workflows.
- **Online Loan Application**: Easy-to-use application workflows allowing members to apply for loans online without a branch visit.
- **Business Banking Solutions**: Secure, elegant cash, loan, and credit management tools for small businesses.
- **JoyCompass**: A personal financial wellness platform that gamifies finance, offers savings goals, budgeting, account aggregation, and financial wellness scoring.
- **FraudSense**: A real-time fraud prevention system built across the entire product suite, reducing manual review time by 80%.
- **Vertical Banking**: Enables clients to launch fully functional niche brands quickly (e.g., Panacea Financial for healthcare professionals).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: $10M in annual revenue (reached in 2024).
- **Notable Investors/Partners**: Y Combinator, Bessemer Venture Partners, SoftBank Vision Fund, CheckAlt, Curql. Several clients also invested in the Series A, making Bankjoy a CUSO (Credit Union Service Organization).
- **Growth Signals**: Serves 85+ financial institutions, serves over 1 million members, has a 4.8 app rating, and clients grow membership 55% faster than competitors. The company has launched new products yearly (JoyCompass in 2023, FraudSense in 2024, vertical banking in 2025).

## Competitive Advantages
- **All-in-one ecosystem**: A unified, in-house-built platform (mobile, online, account opening, lending, fraud, financial wellness) that works seamlessly together, eliminating the need for multiple vendors.
- **Community focus**: Specifically designed for community financial institutions, not megabanks, with a CUSO structure that aligns incentives with clients.
- **Speed of innovation**: New product releases monthly, with a track record of rapid feature launches (e.g., FraudSense launched and showed 80% reduction in manual review within six months).
- **Client results**: Demonstrated ability to help clients grow membership 55% faster than competitors.

## Strategic Focus
- **Current priorities**: Deepening the unified ecosystem, expanding vertical banking solutions, continuing to innovate on fraud prevention and financial wellness, and scaling the client base beyond 85 institutions.
- **Direction**: Helping community banks and credit unions compete with megabanks by digitizing their "people helping people" advantage, while expanding into new niches (e.g., healthcare professionals) and business banking.

## Why Work Here
- **Culture**: Remote-first team across North America (US and Canada). Values include "Seek Joy," "Lift Each Other Up," "Be a Good Human," "Honesty is Clarity," and "Lead Today for an Exceptional Tomorrow." Emphasis on autonomy, clear thinking, and fast execution in small, nimble teams.
- **Remote/Hybrid policy**: Fully remote-first, with team members in cities including Vancouver, Calgary, Salt Lake City, Denver, Austin, Detroit, Philadelphia, Toronto, New York City, Montreal, Washington DC, and Los Angeles. Company-sponsored team meetups and travel stipends.
- **Perks (US)**: Competitive compensation, performance-based bonuses, stock options (well-funded startup in high growth), 100% family medical coverage, 401k matching, generous PTO (3 weeks year 1, 4 weeks year 2, 5 weeks at 5+ years), 5 sick/mental health days, 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing parents.
- **Perks (Canada)**: Similar package with RRSP matching, competitive family medical coverage, and equivalent PTO/parental leave.
- **Engineering culture**: Fast-paced, collaborative environment with career development opportunities. Team members work on digital infrastructure behind millions of online financial experiences.
- **Notable**: Virtual escape rooms, spontaneous speed meets, and travel stipends to bring remote team together in person.

## Sources
1. [bankjoy.com](https://www.bankjoy.com/)
2. [bankjoy.com/jobs](https://www.bankjoy.com/jobs)
3. [bankjoy.com/people](https://bankjoy.com/people)
4. [linkedin.com/company/bankjoy](https://www.linkedin.com/company/bankjoy)
5. [ycombinator.com/companies/bankjoy](https://www.ycombinator.com/companies/bankjoy)

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