--- title: 'Quality Assurance Engineer (Contractor) - Palo Alto at Plaud' canonical: 'https://feeny.ai/job/quality-assurance-engineer-contractor-palo-alto-plaud-san-francisco-1t2mv67ra5qg' type: 'job' last_seen: '2026-09-16' --- # Quality Assurance Engineer (Contractor) - Palo Alto at Plaud - **Company:** [Plaud](https://feeny.ai/companies/plaud) - **Location:** San Francisco, CA - **Compensation:** $50/hr - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.ashbyhq.com/Plaud/e0b1ba1a-01c9-494e-b622-cb8eb95aa6ab/application **Skills:** Manual testing, Bug reporting, Test cases, Web application testing, Mobile testing, iOS, Android, SaaS, Subscription-based products, JIRA, Linear > Plaud is seeking a Quality Assurance Engineer to perform manual testing of new features, write bug reports, and validate releases for its AI work companion platform. The role involves collaborating with product and engineering teams to ensure quality across web and mobile applications. ## Job description About Plaud Inc. Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 2,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection. To learn more about Plaud, please visithttp://www.plaud.ai/https://www.plaud.ai and follow along on[Instagram](https://www.instagram.com/plaud_official/),https://twitter.com/PLAUDAI%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5C%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5C[X](https://twitter.com/PLAUDAI),[Facebook](https://www.facebook.com/plaudai), [LinkedIn](https://www.linkedin.com/company/plaudai/?viewAsMember=true), and[YouTube](https://www.youtube.com/@PLAUDAI) ## Why You Should Join Us Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think. - Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years. - Define the next-gen paradigm for human-AI interaction. - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion. - Work with passionate teammates who value innovation, collaboration, and customer success. - Grow your career in a culture that champions continuous learning and fast career development. - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. ## What you will do - Perform manual testing of new features and releases across the Plaud Teams, Pricing flow, and Growth projects - Write clear, reproducible bug reports and track resolution with engineering - Develop working knowledge of core user flows: recording, transcription, subscription management, workspace governance, and billing - Contribute to test plans and regression suites ahead of releases - Partner with PMs and engineers to define acceptance criteria before features ship - Validate bug fixes and conduct regression testing ## Skills, qualifications and experience we look for - 3+ years of QA experience with a strong manual testing focus - Ability to write clear, detailed bug reports and test cases - Experience testing web and mobile (iOS/Android) applications - Experience testing SaaS or subscription-based products preferred - Familiarity with tools such as JIRA, Linear, or similar issue trackers - Able to ramp up quickly and work independently with minimal onboarding Compensation: $40-50/hr ## About Plaud ## Company Overview - **One-liner**: Plaud builds an AI-powered hardware and software note-taking platform that automatically records, transcribes, and summarizes conversations to help professionals stay present and productive. - **Entity Type**: Private (funding stage not publicly disclosed) - **Headquarters**: San Francisco, California, USA - **Founded**: 2023 - **Founders**: Not publicly listed on the website or in standard search results ## Core Business - Primary industry/industries: AI-powered productivity software and consumer hardware - Target customers: B2C (professionals, knowledge workers, medical practitioners) and B2B (teams and enterprises) - Mission or purpose statement: "Amplify human intelligence" – building the next-generation intelligence infrastructure to capture, extract, and utilize what you say, hear, see, and think. ## Products & Services - **Plaud Note (Hardware)**: An AI note-taking device that records conversations and uses AI to generate transcripts, summaries, action items, and key points. Award-winning hardware design. - **Plaud App (Software)**: Companion app for transcription (112 languages), AI-powered summaries ("Plaud Intelligence"), search ("Ask Plaud"), and export/sharing/integration. Available on mobile and web. - **Plaud Cloud**: Encrypted private cloud sync for cross-device access, with user-controlled data storage (on-device or cloud). - **Subscription Plans**: Free tier (1,200 mins/mo transcription), Pro Plan ($99.99/year), Unlimited Plan ($239.99/year – unlimited transcription). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Over 2,000,000 users worldwide since 2023 (as of mid-2026); used in over 170 countries - **Notable Investors/Partners**: Not publicly listed. Featured in major media outlets (unspecified on site). - **Growth Signals**: Rapid user growth to 2M+ in ~3 years; expansion from a single product to a suite with multiple subscription tiers; global office presence (San Francisco, Singapore, Tokyo, Shenzhen, Seattle, Beijing); compliance with ISO27001, ISO27701, GDPR, SOC 2, HIPAA, and EN 18031 – signaling enterprise readiness and expansion. ## Competitive Advantages - **Hardware-Software Integration**: A dedicated hardware device for note-taking (unlike pure software competitors like Otter.ai or Fireflies.ai), enabling frictionless, ambient capture. - **Privacy-First Architecture**: Data is never sold or used to train AI models; encryption in transit and at rest; user controls what syncs; multiple global security certifications (SOC 2, HIPAA, GDPR, ISO). - **Multilingual & Multimodal**: Transcribes in 112 languages and supports multimodal input (voice, potentially more). - **Strong Mission & Brand**: Positioned as "World's No.1 AI Note-taking Brand" with a clear philosophy around "Conversation as Intelligence." ## Strategic Focus - **Scaling the user base**: Targeting 50 million professionals by 2030. - **Enterprise & Healthcare Expansion**: HIPAA compliance and healthcare-specific messaging ("complete charts instantly") indicate a push into medical and enterprise verticals. - **Global Office Build-out**: Establishing engineering, product, and go-to-market teams across US, Asia, and Europe. - **Product Depth**: Moving beyond transcription to become an "intelligence infrastructure" that captures, extracts, and utilizes all forms of human communication. ## Why Work Here - **Mission-Driven**: The company's philosophy ("Amplify Human Intelligence") is central to its culture, and employees are likely working on a product that directly impacts how millions of professionals work. - **Growth Stage**: Rapidly scaling from 2M to a target of 50M users, offering significant career growth opportunities. - **Global & Remote-Friendly**: Offices in San Francisco, Singapore, Tokyo, Shenzhen, Seattle, and Beijing – suggests a distributed, cross-cultural work environment. - **Cutting-Edge Tech**: Working on the frontier of AI (LLMs, speech recognition, hardware-software integration) with a "Pursue SOTA" (State of the Art) value. - **Values-Driven Culture**: Listed values include "Human First," "Act from first principles," "Dare to change," "Use AI to its fullest," and "Let others thrive." - **Perks**: One-year warranty on hardware, lifetime customer support, and a focus on data security (ISO/SOC/HIPAA compliance) indicates a mature engineering and operations culture. ## Sources 1. [Plaud.ai - Homepage](https://www.plaud.ai/) 2. [Plaud.ai - About Us](https://www.plaud.ai/pages/about-us) 3. [Plaud.ai - Our Story](https://www.plaud.ai/pages/our-story) 4. [Plaud - Careers Page](https://jobs.ashbyhq.com/Plaud) ## Other roles at Plaud - [Product Manager, Monetization Strategy - Singapore](https://feeny.ai/job/product-manager-monetization-strategy-singapore-plaud-singapore-p47ftrz8m93w) — Singapore - [Voice of Customer (VOC) Insight Analyst](https://feeny.ai/job/voice-of-customer-voc-insight-analyst-plaud-singapore-hhkw37pag49c) — Singapore - [Training & Quality Specialist - Singapore](https://feeny.ai/job/training-quality-specialist-singapore-plaud-singapore-7b64gbtxfdpz) — Singapore - [Technical Support Team Lead - Singapore](https://feeny.ai/job/technical-support-team-lead-singapore-plaud-singapore-rf5cg6jsk4s5) — Singapore - [Influencer Marketing Manager - Korea](https://feeny.ai/job/influencer-marketing-manager-korea-plaud-singapore-vwkcsgenbz6z) — Singapore - [Full Stack Engineer (Contractor) - Palo Alto](https://feeny.ai/job/full-stack-engineer-contractor-palo-alto-plaud-san-francisco-0srbbjq9zfsc) — San Francisco, CA - [Full-Stack Engineer - Palo Alto](https://feeny.ai/job/full-stack-engineer-palo-alto-plaud-san-francisco-pg93b9rtbnpd) — San Francisco, CA - [Legal Counsel, Data Security & Compliance](https://feeny.ai/job/legal-counsel-data-security-compliance-plaud-san-francisco-b1me6n84zpk6) — San Francisco, CA - [Senior Intellectual Property Specialist - San Francisco](https://feeny.ai/job/senior-intellectual-property-specialist-san-francisco-plaud-san-francisco-na99bkdagmpm) — San Francisco, CA - [Backend Engineer - Palo Alto](https://feeny.ai/job/backend-engineer-palo-alto-plaud-san-francisco-fyrbr3brtc7j) — San Francisco, CA