--- title: 'Quality Assurance Engineer at Trulioo' canonical: 'https://feeny.ai/job/quality-assurance-engineer-trulioo-vancouver-tqnt6smq8w36' type: 'job' last_seen: '2026-11-09' --- # Quality Assurance Engineer at Trulioo - **Company:** Trulioo - **Location:** Vancouver, Canada - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.ashbyhq.com/trulioo/7b0ab333-099c-4972-8139-b43c1c150168 ## Job description Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. ## What We Offer - Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. - Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. - Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. - Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Summary Reporting to the Manager, Quality Assurance, the Quality Assurance Engineer will be responsible for delivering quality software for the Trulioo SaaS platform. This role involves designing and executing manual and automated tests across UI, API, and database layers, and integrating them into CI/CD pipelines. This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed. This is a full-time, permanent position based out of our Vancouver office, working on a hybrid model (3 days per week in-office). ## What You'll Be Doing - Execute the strategic vision using technologies required to ensure the delivery of quality software for the Trulioo SaaS platform. - Contribute to bug tracking, test prioritization, test automation, and release validation. - Influence design by reviewing requirements, behaviour specifications, and design documents to begin test development early and uncover risks before implementation. - Develop and document full-stack test strategies, design test cases, and conduct manual and automated testing across platforms and technology layers, including UI, API, database, Android, and iOS. - Work with QA engineers across engineering disciplines to apply a test-automation-first strategy and integrate automated tests into CI/CD pipelines. - Mentor and coach junior engineers on the team. - Assist the team in creating and executing basic performance, load, and stress test scenarios with tools such as k6. - Run baseline performance tests and create documentation to capture key metrics such as response times, throughput, and error rates with tools such as Grafana. - Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools. - Use generative AI development tools such as Codex and Cursor to accelerate test design, automation development, debugging, defect investigation, and technical documentation. - Design, build, and integrate custom AI tools and agents into internal Quality Engineering workflows. - Build integrations using Model Context Protocol (MCP), APIs, tool calling, and existing engineering systems. - Apply prompt-engineering techniques to produce accurate, reusable, and maintainable AI-assisted workflows. - Review and validate AI-generated code, test cases, and technical analysis to ensure accuracy, security, maintainability, and alignment with engineering standards. - Evaluate emerging AI technologies and identify practical opportunities to improve product quality and engineering productivity. - Follow security, privacy, and responsible-use practices when using AI tools with source code, customer information, or personally identifiable information. - Design, build, and integrate custom AI tools and agents into internal workflows while serving as a technical subject matter expert on emerging AI technologies. ## What You'll Bring - 5+ years of hands-on experience developing automated tests using test automation frameworks at the API and UI layers. - 5+ years of experience with UI and API testing frameworks and tools such as Cypress, Selenium, Playwright, Postman, RestAssured, or similar. - Proven experience in at least one scripting or programming language, such as C#, Java, TypeScript, JavaScript, Python, or similar. - Solid technical understanding of SaaS platforms, REST APIs, web applications, databases, and distributed systems. - Experience integrating automated tests into CI/CD pipelines. - Introductory experience with industry tools such as k6,JMeter, Locust, or Postman performance testing. - Basic understanding of APIs and how to test endpoints under simulated user load. - Familiarity with application monitoring tools (e.g.,Grafana, Datadog, New Relic) to observe system health during runs. - Practical experience using generative AI development tools such as Codex, Cursor, GitHub Copilot, or similar tools in software development or Quality Engineering workflows. - Experience designing prompts and reusable instructions for code generation, test creation, debugging, requirements analysis, or technical documentation. - Experience building or integrating AI agents, AI-assisted automation, or custom internal AI tools. - Familiarity with MCP, API-based integrations, tool calling, or connecting AI tools to internal systems and development workflows. - Ability to critically review and validate AI-generated code, test cases, and recommendations. - Understanding of security, privacy, access-control, and data-handling considerations when adopting AI tools in an enterprise environment. - A Bachelor of Science degree in computer science, engineering, or another STEM field, or a comparable combination of education, training, and experience. ## Nice to Have - Experience testing mobile platforms, including Android and iOS. - Experience delivering quality products in Agile teams using technologies such as AWS Device Farm, microservices, Docker, and AWS. - Experience building internal tools and quality dashboards. - Experience creating AI agents or workflows that support test generation, requirements analysis, defect triage, failure analysis, test-data creation, or release validation. - Experience developing MCP servers or integrating MCP-compatible tools with engineering platforms. - Experience evaluating AI-assisted workflows for accuracy, consistency, security, latency, cost, and operational value. - Experience establishing standards or best practices for the responsible use of generative AI in engineering teams. - Experience with BDD and TDD practices. Interview Process At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do. Here's what you can expect throughout the interview process: - Recruiter Interview: 30 minutes - Hiring Manager Interview: 45–60 minutes - Final Panel/Assignment: 60 minutes Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on [LinkedIn](https://ca.linkedin.com/company/trulioo), or learn more about us at [www.trulioo.com](http://www.trulioo.com) If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s [Website Privacy Policy](https://www.trulioo.com/website-privacy-policy) in the section “When you apply for a job”. ## About Trulioo ## Company Overview - **One-liner**: Trulioo is the leading global identity verification platform that enables businesses to onboard and verify more than 5 billion consumers and 700 million business entities across 195 countries for KYC, KYB, and AML compliance. - **Entity Type**: Private (Series D) - **Headquarters**: Vancouver, British Columbia, Canada - **Founded**: 2011 - **Founders**: Stephen Ufford (co-founder) and Tanis Jorge (co-founder) ## Core Business - **Primary industry/industries**: Identity Verification, RegTech (Regulatory Technology), Fraud Prevention, Compliance - **Target customers**: B2B — Enterprise and mid-market companies in financial services, fintech, online trading, wealth management, gaming, and other regulated industries - **Mission or purpose**: To open the global economy to everyone by enabling secure, inclusive, and compliant digital identity verification worldwide. ## Products & Services - **Global Identity Verification (KYC)**: Verifies individual identities against 450+ data sources in 43 languages across 195 countries, using proprietary machine learning models to optimize for speed, cost, and accuracy. - **Business Verification (KYB)**: Provides a 360-degree view of business customers, supporting 500+ business registration number formats and normalizing 150 data fields. Includes beneficial owner, risk, and compliance data in real time. - **Document Verification (KYC Documents)**: Supports verification of 14,000+ document types globally, using multiframe image capture, passive biometric checks, and server-side ML models to detect deepfakes, synthetic IDs, and injection attacks. - **Person Fraud**: Harnesses risk intelligence from email, phone, and network data to stop synthetic identity and third-party fraud while ensuring a smooth experience for legitimate customers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total Funding — $130M+ raised (Series D led by J.P. Morgan, with participation from American Express, Citi Ventures, and others) - **Notable Investors/Partners**: J.P. Morgan, American Express, Citi Ventures, BMO Capital Partners, and others. Recognized as a “CNBC Disruptor 50 Company” and a “Technology Pioneer” by the World Economic Forum. - **Growth Signals**: Covers 5B+ consumers and 700M business entities across 195 countries; ISO 27001-certified since 2015; SOC 2 Type 2 certified (Feb 2024); named “Emerging Company of the Year” by BC Tech Association. ## Competitive Advantages - **Global scale**: Single API integration provides access to 450+ data sources across 195 countries — a breadth of coverage that is difficult to replicate. - **Regional optimization**: Proprietary ML models automatically route transactions to the best-performing sources per region, maximizing match rates while controlling cost. - **Full in-house suite**: Offers KYC, KYB, document verification, and fraud detection in one platform — reducing complexity for customers. - **Trust & compliance**: ISO 27001 and SOC 2 Type 2 certified; serves highly regulated industries with audit-ready reporting. ## Strategic Focus - **Global expansion**: Continues to add data sources and document types to deepen coverage in existing markets and enter new ones. - **Fraud prevention innovation**: Investing in server-side ML, biometric liveness checks, and synthetic identity detection to stay ahead of emerging threats. - **Platform unification**: Driving a modular, single-API architecture that allows customers to tailor workflows by region while maintaining audit readiness. ## Why Work Here - **Culture & values**: Trulioo emphasizes “Truly United” — a diverse, inclusive, and collaborative environment. Core values include “Start with the customer,” “Win together,” “Challenge what’s possible,” “Execute with urgency,” and “Own the outcome.” - **Work model**: Hybrid — employees come into the office 2-3 days a week, with flexibility. The company also offers a global work experience program allowing employees to work from anywhere in the world for up to two weeks annually. - **Career development**: Annual education and training budget, well-defined career paths, and strong support for personal development. - **Benefits & wellness**: Comprehensive benefits package focused on health and well-being; value-based rewards and recognition program that operationalizes core values. - **Offices**: HQ in Vancouver, Canada, with additional offices in Dublin, Ireland; San Diego, USA; and Singapore. - **Team size**: Approximately 400 employees globally. ## Sources 1. [trulioo.com](https://www.trulioo.com/) — Company website 2. [trulioo.com](https://www.trulioo.com/company/about-us) — About Us page 3. [trulioo.com](https://www.trulioo.com/company/careers) — Careers overview 4. [builtin.com](https://builtin.com/company/trulioo) — Built In company profile ## Other roles at Trulioo - [Senior Solutions Consultant](https://feeny.ai/job/senior-solutions-consultant-trulioo-london-t4wbweby1j9v) — London, United Kingdom - [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-trulioo-san-diego-sdmq8q83xhc9) — San Diego, CA - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-trulioo-vancouver-2wkcsndd4jyq) — Vancouver, Canada - [Legal Counsel](https://feeny.ai/job/legal-counsel-trulioo-vancouver-8eywkp98wx9n) — Vancouver, Canada - [Talent Acquisition Coordinator](https://feeny.ai/job/talent-acquisition-coordinator-trulioo-vancouver-r37wwt1t9m9a) — Vancouver, Canada - [Senior Customer Marketing Manager](https://feeny.ai/job/senior-customer-marketing-manager-trulioo-vancouver-frn5pvmtqfr9) — Vancouver, Canada - [Senior Demand Generation Manager](https://feeny.ai/job/senior-demand-generation-manager-trulioo-vancouver-x7q7ap29598r) — Vancouver, Canada - [Director, Enterprise Sales (North America)](https://feeny.ai/job/director-enterprise-sales-north-america-trulioo-san-diego-wz7zr73we00q) — San Diego, CA - [IT Lead](https://feeny.ai/job/it-lead-trulioo-vancouver-d0s75cn7j86j) — Vancouver, Canada - [North America Regulatory Consultant](https://feeny.ai/job/north-america-regulatory-consultant-trulioo-san-diego-gwvzyxzmyxcq) — San Diego, CA