---
title: 'Quality Assurance Handler at ClaimSorted'
canonical: 'https://feeny.ai/job/quality-assurance-handler-claimsorted-dallas-ra7yacx5r9e4'
type: 'job'
last_seen: '2026-09-16'
---

# Quality Assurance Handler at ClaimSorted

- **Company:** ClaimSorted
- **Location:** Dallas, TX
- **Compensation:** $70k–$100k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.ashbyhq.com/claimsorted/1c282f4a-618e-4454-9f3b-ca26239e7692/application

> Conduct quality audits on insurance claims and telephone calls to identify failures and process improvements. Collaborate with team leaders to support quality improvement plans and technical claims functions in a high-performance remote environment.

## Job description

Ready to grow your claims career faster than the traditional industry allows? We’re looking for a Quality Assurance Handler to join ClaimSorted. This role is ideal for:

- a Quality Assurance Handler who wants to build their career at a company that rewards performance, not tenure
- someone with 5+ years of claims experience who is hungry to learn and grow fast

We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.

Turning risk into opportunity Human progress runs on a single trade: risk for opportunity. Every venture worth doing - a new business, a new home, an exciting trip - means accepting the chance it goes wrong. Insurance is what lets us take those chances anyway, and the claim is the moment it either delivers on that promise or fails to. We're rebuilding that moment. ClaimSorted is an AI-native claims solution for insurers and large corporates that resolves claims faster, fairer, and more reliably than the industry ever has. Handle risk that well, and people are free to take on more of it - that's how you push society toward opportunity: not by eliminating risk, but by making recovery so fast and certain it stops being a reason to hold back. We're one of the fastest-growing InsurTechs - scaling 10x YoY, processing hundreds of millions in claims payouts, and backed by the world's leading investors: Y Combinator, Atomico, and Eurazeo.

## What you’ll do

- Conduct quality audits on open claims, closed claims and telephone calls
- Identify areas of failure, both on an individual and broader operational level
- Conduct feedback session with claims handlers
- Work with Team Leaders to support quality improvement plans for individual team members
- Identify process improvement opportunities to improve quality of claims handling
- Support broader technical claims functions, such as complaints and payment controls

## What we’re looking for

- Based in or willing to relocate to Dallas, TX with work authorization
- Licensed claims adjuster
- 5+ years of claims experience in at least two of the following product lines - property, auto, travel, liability
- 2+ years of experience in conducting quality assurance of insurance claims
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Startup or high-growth experience is a plus

## Why join us

This is a chance to grow faster than you would at a traditional insurer or claims business. You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.

## Our Values

- Move Fast – Act decisively, iterate quickly, optimise for momentum.
- Always Overdeliver – We exceed expectations in everything we do.
- Think Customer-First, Always – The customer experience drives every decision.
- Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
- Say It How It Is – Transparency and direct communication build trust.

## Compensation & Benefits

- Competitive salary beyond the industry standard
- Quarterly performance bonus: up to 15% of quarterly salary
- Equity participation: stock options as an early-stage team member
- Medical, dental and vision insurance for you and your dependents
- 401(k) with 4% company match
- 20 Days annual PTO
- Accelerated promotion track in a high-growth environment

## About ClaimSorted

## Company Overview
- **One-liner**: ClaimSorted is a tech-enabled Third Party Administrator (TPA) that combines AI and human expertise to help insurance companies outsource and streamline their claims processing.
- **Entity Type**: Private (Seed stage – raised $16.3M total; Y Combinator Summer 2024)
- **Headquarters**: London, UK (primary) and New York, NY, USA (secondary office)
- **Founded**: 2024
- **Founders**: Pavel Gertsberg (CEO) and German Mikulski (CTO)

## Core Business
- **Primary industries**: Insurance (property & casualty, accident & health, warranty)
- **Target customers**: Insurance carriers, MGAs (Managing General Agents) – B2B, mid-market to enterprise
- **Mission or purpose statement**: “Turning claims into your advantage” by delivering a five-star policyholder experience while reducing operational and indemnity costs.

## Products & Services
- **Claims Processing Platform** (SaaS + Managed Service): End-to-end claims administration including first notice of loss (FNOL), assessment, and payment. Integrates customisable workflows per policy wording.
- **Fraud Detection** (AI/Algorithmic): Proprietary algorithms flag unusual patterns, document tampering, and excessive costs; also surfaces subrogation and recovery opportunities.
- **Policyholder Experience (White-Label Portal)**: Custom-branded eNOL and claims portal for policyholders to track status, upload documents, and communicate.
- **Reporting & Insights**: Daily, weekly, monthly reports or live data feeds via SFTP/API; also provides underwriting insights.
- **Lines of Business Supported**: Commercial & Personal Property, General Liability, Accident & Health (including Travel), Commercial & Personal Auto, Small Commercial, and Warranty.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding $16.3M (Seed VC – last raised $13.3M ~9 months ago)
- **Notable Investors/Partners**: Y Combinator (Batch Summer 2024, primary partner Tom Blomfield); no other named institutional investors in public sources.
- **Growth Signals**: 
  - Team size of 20 (as of mid-2024)
  - Trusted by 30+ carriers and MGAs
  - Key operational metrics: below 1.2% claims leakage, below 1.0% reopen rates, claims cycle times 3× faster than industry averages.

## Competitive Advantages
- **AI‑first approach**: Combines proprietary automation with experienced adjusters, reducing manual effort and human error.
- **Low leakage & reopen rates**: Audited performance metrics significantly better than traditional TPAs.
- **Customisable white‑label experience**: Full brand control for insurers, improving customer satisfaction.
- **Multi‑line expertise**: Supports property, liability, auto, accident/health, and warranty under one platform.

## Strategic Focus
- Scale the platform to support more lines of business and geographies (notably EU expansion via Dublin office).
- Deepen AI capabilities for fraud detection and automated decision-making.
- Grow the team (actively hiring across engineering, claims, and go-to-market roles).

## Why Work Here
- **Culture**: Described as an “AI-first TPA” at an early stage (20 employees); founders previously built and scaled Fluffy, a pet insurance company, giving deep domain experience.
- **Work Environment**: Hybrid – employees split time between on‑site (New York and London offices) and remote. Typical on‑site expectation not specified but “hybrid” per Built In.
- **Notable Perks**: As an early‑stage Y Combinator startup, the appeal is ownership, impact, and shaping the future of claims. Hiring for roles like Product Engineer, AI Engineer, and Founding Account Manager.
- **Engineering Culture**: Strong emphasis on AI and full‑stack product development; CTO German Mikulski previously built AI systems processing $100M+ at Deutsche Bank.

## Sources
1. [claimsorted.com](https://www.claimsorted.com/) – Official website (product offerings, performance metrics, offices)
2. [ycombinator.com](https://www.ycombinator.com/companies/claimsorted) – YC company profile (founding date, founders, team size, batch, primary partner)
3. [cbinsights.com](https://www.cbinsights.com/company/claimsorted) – CB Insights profile (total raised, stage, location)
4. [builtin.com](https://builtin.com/company/claimsorted) – Built In company overview (employee count, hybrid policy, office locations)
5. [ycombinator.com/jobs](https://www.ycombinator.com/companies/claimsorted/jobs) – YC jobs page (open roles, founder descriptions, work culture)

## Other roles at ClaimSorted

- [Claims Handler - Pet - with APA/CIP Qualification (UK/IRL)](https://feeny.ai/job/claims-handler-pet-with-apa-cip-qualification-uk-irl-claimsorted-united-kingdom-fswsvdbx11za) — United Kingdom
- [QA & Authorisation Handler](https://feeny.ai/job/qa-authorisation-handler-claimsorted-united-kingdom-hsb6ftgc8x45) — United Kingdom
- [Complaints Specialist (UK/IRE) - APA/CIP Qualified](https://feeny.ai/job/complaints-specialist-uk-ire-apa-cip-qualified-claimsorted-ireland-gt7051c166gs) — Ireland
- [Claims Solutions Partner](https://feeny.ai/job/claims-solutions-partner-claimsorted-new-york-442b2gn0kmt2) — New York, NY
- [Founding Community & Marketing Manager](https://feeny.ai/job/founding-community-marketing-manager-claimsorted-new-york-466nnx8mmd9z) — New York, NY
- [Claims Handler – Auto (Bodily Injury)](https://feeny.ai/job/claims-handler-auto-bodily-injury-claimsorted-dallas-jxjddhdp5528) — Dallas, TX
- [Special Projects Associate // London](https://feeny.ai/job/special-projects-associate-london-claimsorted-london-9se5fa5cst6z) — London, United Kingdom
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-claimsorted-new-york-5vz4bmvz176h) — New York, NY
- [Team Leader - Technical Claims](https://feeny.ai/job/team-leader-technical-claims-claimsorted-united-kingdom-qsn3a39dajv4) — United Kingdom
- [Claims Handler – Travel](https://feeny.ai/job/claims-handler-travel-claimsorted-united-kingdom-q857cmnzr3d5) — United Kingdom