---
title: 'Quality Assurance Manager - Women’s Apparel (QA Import) at Reformation'
canonical: 'https://feeny.ai/job/quality-assurance-manager-women-s-apparel-qa-import-reformation-los-angeles-sd3jrzfw7jn1'
type: 'job'
last_seen: '2026-09-14'
---

# Quality Assurance Manager - Women’s Apparel (QA Import) at Reformation

- **Company:** Reformation
- **Location:** Los Angeles, CA
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/reformation/jobs/8024671

## Job description

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of [Fast Company’s Brands That Matter](https://www.fastcompany.com/91235976/brands-that-matter-2024) and winning a [Best Carbon Footprint](https://www.linkedin.com/posts/reformation_we-won-the-award-for-best-carbon-footprint-activity-7069721913526255617-Fz9M/) award, we have big goals like being [Climate Positive by 2025](https://www.thereformation.com/sustainability/climate-positive-roadmap.html?srsltid=AfmBOorhdm3aft0gzf4GzVF8U8qS_eZIefxpuPmL2UPkMg2hjMzTla6f), [Circular by 2030](https://www.thereformation.com/circularity.html), and pushing the whole industry forward along the way. Our work has gotten love in [Drapers](https://www.drapersonline.com/insight/analysis/reformations-award-winning-circularity-ambitions) and [Sourcing Journal](https://sourcingjournal.com/sustainability/sustainability-news/reformation-sustainability-rivet-it-girl-los-angeles-spending-sensitivity-recycling-ref-529521/), and [TIME](https://time.com/7023465/hali-borenstein/) wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own [sustainable factory in LA](https://www.thereformation.com/sustainability/we-are-reformation.html). We innovate across categories like [accessories](https://wwd.com/accessories-news/handbags/reformation-accessories-expansion-shoes-bags-1236447322/), [swimwear](https://www.elle.com/fashion/shopping/a60229509/reformation-swimwear-launch-2024/), and [sleepwear](https://hypebae.com/2025/4/reformation-good-in-bed-pyjama-collection-campaign), and we reach millions of people with campaigns like [this](https://www.vogue.co.uk/article/laura-harrier-reformation), [this](https://www.youtube.com/watch?v=1EsJTIttah8) and [this](https://www.elle.com/fashion/a46873554/monica-lewinsky-reformation-voting-campaign-interview-2024/).

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Onsite, 5 days -  Vernon HQ

The Role: Quality Assurance Manager - Women’s Apparel

The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third-party inspection report review, fabric and garment testing, and high-return investigations for internationally produced product. This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection. You are the key communication link between overseas vendors, third-party inspection partners, internal QC, and the Production, Tech Services, Fabric, and Merchandising teams.

What You’ll Do:

- Overseas Inspection & Audit Management (~65%): Review 3rd-party reports (QIMA, Intertek, Baak, etc.). You will release passing shipments, troubleshoot workmanship/measurement issues for failures, and hold shipments missing approved TOP samples. This is a report-based function — you are managing quality outcomes through analysis and vendor communication. You’ll also manage the 3-week audit plan and follow up on unscheduled vendor audits.
- Care Label Compliance (~12%): Verify vendor-submitted labels against BOM, PIM, and Tech Packs. You’ll identify discrepancies, request vendor corrections, and update PIM layouts to ensure total accuracy.
- Fabric & Garment Testing (~11%): Manage the end-to-end testing process. This includes reviewing overseas fabric reports, processing internal test requests (preparing yardage/forms), managing retests, and communicating rejection or replacement instructions to suppliers.
- Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.
- Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You’ll coordinate inventory pulls, conduct measurement checks against original inspection results, and prepare samples/findings for executive review.
- Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close out quality gaps.

What You’ll Need:

- Experience: 4–6 years in Apparel Quality Control, QA, or Production. Experience must include managing offshore vendor quality through third-party inspection and testing programs. Candidates with warehouse or distribution QC backgrounds alone will not be considered.
- Technical Mastery: Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits). Candidates must demonstrate both garment and fabric expertise — fabric performance knowledge (colorfastness, shrinkage, seam strength) is required, not a plus.
- Documentation Savvy: Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports.
- System Skills: Intermediate Excel proficiency (vlookups, pivot tables). Experience with NetSuite or PIM systems is a major plus.
- Testing Knowledge: Familiarity with fabric performance standards (colorfastness, shrinkage, seam strength) and lab testing methods.
- Education: Bachelor’s degree (Textiles, Apparel Manufacturing, or Supply Chain) or equivalent professional experience.

Who You Are:

- Detail-Obsessed: You notice the small discrepancies in a care label or a lab report that others might miss.
- A Clear Communicator: You can provide concise, actionable feedback to overseas vendors and internal cross-functional partners.
- Data-Driven Decision Maker: You use standards and evidence to decide when to approve a marginal improvement or reject a lot. You make sound judgment calls independently, balancing quality and timelines — and you own those decisions.
- High-Volume Pro: You thrive in fast-paced environments and can manage multiple deadlines and hundreds of reports without breaking a sweat.
- Self-Directed: You manage your workload proactively, anticipate what's coming, and act before things become problems.

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $90,000 - $95,000 + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

- Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
- We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
- We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
- We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
- You’ll get access to fertility care support through [Carrot](https://www.get-carrot.com/), and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
- We care about the causes our employees care about so we donate to community efforts on a yearly basis.
- We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—[studies](https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified) show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our [general application.](https://www.thereformation.com/career-listing.html?gh_jid=6749039)

Want some more?! -https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6[Sustainability](https://www.thereformation.com/sustainability.html), [Forbes](https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6),https://media.thereformation.com/image/upload/v1645463347/pdfs/Reformation_2021%20Benchmark%20Assessment%20Report_January_2022.pdf[Fast Company](https://www.fastcompany.com/90815341/reformation-doubling-down-sustainability)

California Applicant Privacy Notice [found here](https://www.thereformation.com/notice-at-collection-privacy-policy.html)

## About Reformation

## Company Overview
- **One-liner**: Reformation is a sustainable women's fashion brand that combines vintage-inspired designs with eco-friendly practices, aiming to prove fashion and sustainability can coexist.
- **Entity Type**: Private (acquired by Permira in 2019)
- **Headquarters**: Vernon, California, United States
- **Founded**: 2009
- **Founders**: Not publicly available from provided sources

## Core Business
- Primary industry/industries: Retail Apparel and Fashion
- Target customers: B2C (women seeking stylish, sustainable clothing and accessories)
- Mission or purpose statement: "Bringing sustainable fashion to everyone" – with commitments to become Climate Positive (achieved by 2025) and Circular by 2030.

## Products & Services
- **Women's Clothing**: Dresses, tops, bottoms, outerwear, denim, swim, sleepwear, and bridal – all designed with sustainable materials (deadstock, organic, recycled, regenerative).
- **Accessories**: Handbags, shoes, and jewelry – with a focus on recyclability and responsible sourcing (e.g., shoes made in Brazil with traceable materials).
- **RefScale**: A proprietary tool that tracks the environmental impact (carbon, water, waste) of each product, shared publicly on product pages.
- **Retail X**: An in-store tech concept that brings the e-commerce experience (magic wardrobes, customizable lighting) to physical stores.
- **RefRecycling**: A textile-to-textile recycling program powered by SuperCircle, allowing customers to return old garments for recycling.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; acquired by Permira in 2019 for an undisclosed amount)
- **Key Metric**: Annual Revenue: USD $100 million (as of latest available data)
- **Notable Investors/Partners**: 
  - Prior investors: 14W, Stripes (led Series A and B rounds, total $37M)
  - Parent company: Permira (acquired in 2019)
  - Partnership with SuperCircle for recycling
- **Growth Signals**: 
  - Workforce grew 18.5% YoY to ~825 employees (as of mid-2026)
  - International expansion: stores in Canada, United Kingdom, France, and plans for more (e.g., Paris, Toronto, London)
  - Opened 50th store in Vancouver; new flagships in Beverly Hills and SoHo
  - Launched new product categories: swim (2026), bridal (2023), denim (2024), shoes (2025)
  - Achieved Climate Positive certification and 100% carbon-neutral since 2015

## Competitive Advantages
- **Sustainability leadership**: One of the first fashion brands to become Climate Positive (verified by science-based targets) and publicly share environmental impact via RefScale.
- **Vertical integration**: Owns a sustainable factory in Los Angeles (since 2017) and controls production in Vernon, CA, enabling quality and traceability.
- **Brand authenticity**: Vintage-inspired aesthetic combined with a strong, proven sustainability narrative that resonates with eco-conscious consumers.
- **Omnichannel innovation**: Blends digital and physical retail with "Retail X" technology, creating a unique in-store experience.

## Strategic Focus
- **Circular economy**: Moving toward circularity by 2030 – using zero virgin materials where possible, making all products recyclable, and reducing waste.
- **Global expansion**: Opening new stores in key international markets (recent focus on Europe and North America) while growing e-commerce.
- **Sustainability R&D**: Continuing to invest in innovative materials (recycled cashmere, bio-based fabrics) and supply chain carbon reduction.
- **Product diversification**: Expanding into new categories (swim, denim, bridal, shoes, bags) to capture more of the wardrobe.

## Why Work Here
- **Culture & impact**: Employees are part of a mission-driven brand that is "one of the first fashion brands to reduce our footprint in line with science-based targets" ([thereformation.com/timeline](https://www.thereformation.com/timeline.html)).
- **Growth opportunities**: Rapidly growing company (+18.5% headcount YoY) with roles in design, retail, finance, logistics, e-commerce, and sustainability.
- **Remote/hybrid**: Some roles are remote (e.g., Seasonal Customer Love Associate – Remote TX) ([job-boards.greenhouse.io/reformation](http://job-boards.greenhouse.io/reformation)).
- **Benefits & perks**: Not explicitly detailed, but the company invests in sustainable infrastructure, factory tours, and a tech-forward retail experience. 78 active job postings (as of mid-2026) across multiple departments and locations.

## Sources
1. [thereformation.com](https://www.thereformation.com/?smsclickid=28a72ef0-2930-451e-97b0-2cef075086e0)
2. [thereformation.com/careers](https://www.thereformation.com/careers.html)
3. [thereformation.com/timeline](https://www.thereformation.com/timeline.html)
4. [linkedin.com/company/reformation](https://www.linkedin.com/company/reformation)
5. [job-boards.greenhouse.io/reformation](http://job-boards.greenhouse.io/reformation)

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