---
title: 'Quality Assurance (QA) / Quality Control (QC) Engineer at Journey'
canonical: 'https://feeny.ai/job/quality-assurance-qa-quality-control-qc-engineer-journey-birmingham-pv0evzxpee8d'
type: 'job'
last_seen: '2026-09-07'
---

# Quality Assurance (QA) / Quality Control (QC) Engineer at Journey

- **Company:** Journey
- **Location:** Birmingham
- **Compensation:** £35k–£40k
- **Posted:** 2026-06-29
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/journey/jobs/5176106007

## Job description

The QA/QC Engineer plays a key role in ensuring the quality, compliance, and integrity of themed entertainment and construction projects. You'll oversee quality assurance and quality control activities throughout the project lifecycle, ensuring that materials, workmanship, and processes meet company standards, client requirements, and relevant industry regulations.

Working closely with Project Managers, Technical Engineers, Site Teams, Contractors, and Consultants, you'll support the delivery of high-quality projects by implementing effective quality management systems, conducting inspections and audits, and driving continuous improvement across project delivery.

## Key Responsibilities

The essential functions include, but are not limited to, the following:

Quality Assurance & Quality Control

- Develop, implement, and maintain QA/QC procedures and inspection processes across projects.
- Ensure all work complies with project specifications, quality standards, and regulatory requirements.
- Manage project QA/QC documentation, including inspection requests, certificates, calibration records, test results, and non-conformance reports.
- Monitor quality performance and recommend corrective and preventative actions where required.

Inspections & Compliance

- Plan and oversee inspection and testing activities throughout project delivery.
- Review the quality of materials and workmanship to ensure compliance with project specifications.
- Coordinate inspections with Consultants, Site Teams, and Technical Engineers.
- Support compliance with company quality manuals, industry standards, and health and safety requirements.

Project Support

- Develop method statements, inspection and test plans (ITPs), risk assessments, and quality checklists.
- Liaise with Technical Engineers regarding material submittals and project documentation.
- Work collaboratively with Project Managers, Contractors, and Suppliers to maintain quality standards across all project phases.

Auditing & Continuous Improvement

- Conduct internal quality audits and monitor compliance with established quality management systems.
- Analyse quality performance data and identify opportunities for process improvement.
- Promote best practice in quality assurance throughout the organisation.
- Support the implementation and continuous improvement of integrated management systems where applicable.

Documentation & Reporting

- Maintain accurate project quality records and documentation.
- Prepare quality reports and communicate findings to project stakeholders.
- Ensure all quality documentation is complete, accurate, and maintained throughout the project lifecycle.

Candidate Qualifications & Skills

Required

- Bachelor's degree in civil engineering, Construction Management, or a related engineering discipline.
- Experience in a QA/QC or quality engineering role within the construction or engineering industry.
- Good understanding of quality assurance principles, inspection processes, and quality management systems.
- Experience preparing QA/QC documentation, inspection records, and quality reports.
- Strong attention to detail and excellent organisational skills.
- Ability to communicate effectively with multidisciplinary teams, contractors, and clients.
- Proficiency in Microsoft Office.

Desirable

- Experience within the themed entertainment, visitor attractions, or experiential construction industry.
- ISO Quality Management Systems training or certification.
- Experience carrying out quality audits and inspections.
- Knowledge of Integrated Management Systems (IMS).
- Experience preparing Inspection & Test Plans (ITPs), method statements, and risk assessments.

Contract: Permanent, Full Time

Salary Pay Range £35,000—£40,000 GBP

## About Journey

The Multidimensional Experience Agency

Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.

Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.

Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.

Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.

Start your journey here [www.journey.world](https://www.journey.world/)

## About Journey

## Company Overview
- **One-liner**: Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.
- **Entity Type**: Private
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Andrew Zimmerman, Callum Macmillan, Cassiano Sala, Leo Warner, Lionel Ohayon, Lisa Sopher, Matt Quinn, Fergus Byrne, Harry Young, Joe Bright, Nick Byrne, David Taglione, Rachael Bonnington, and others.

## Core Business
- Primary industry/industries: Design Services, Innovation Agency, Themed Entertainment, Immersive Experiences
- Target customers: B2B, Enterprise (entertainment, healthcare, retail, hospitality, real estate, cultural institutions)
- Mission or purpose statement: To shape the future through multidimensional experiences (MDX) that ignite emotion and deepen connections between people, brands, and culture. [journey.world](https://journey.world/)

## Products & Services
- **MDX (Multidimensional Experience) Approach**: A layered methodology that crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces, fueled by creative and technological innovation. [journey.world](https://journey.world/)
- **Experience Stack**: A proprietary framework drawing on expertise in physical design, lighting, live & immersive, and emerging technology to deliver industry-first solutions. [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Service Areas**: Strategy, Design, Technology, Narrative, Physical Design, Lighting, Live & Immersive, Virtual Innovation, Innovation Roadmapping.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of approximately $2.0M (as of latest available data) [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Notable Investors/Partners**: The company has grown through strategic acquisitions, including: Scruffy Dog Group Ltd. (2026), Hammerhead Interactive Ltd. (2025), Squint/Opera Limited (2022), The Devhouse Agency (2022), and SKILLED CREATIVE, LLC (2022). [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Growth Signals**: Headcount of 136 employees (+50.6% year-over-year); operates in 11 countries including the United States, United Kingdom, United Arab Emirates, Costa Rica, Guatemala, and Hong Kong; LinkedIn followers of 22,087 (+30.4% yearly). [linkedin.com](https://www.linkedin.com/company/journeydotworld)

## Competitive Advantages
- **Multidimensional Experience (MDX) Approach**: A unique, layered methodology that integrates physical, digital, and virtual design, differentiating them from traditional design agencies.
- **Talent & Heritage**: Formed by visionary leaders from pioneering studios (ICRAVE, Squint/Opera, VMI Studio, frog, Dimension Studio), bringing deep creative and technical expertise. [journey.world](https://journey.world/who-we-are/)
- **Global Footprint**: Studios in New York, Miami, Los Angeles, London, and Dubai, enabling them to serve a diverse, international client base.
- **Strategic Acquisitions**: A clear M&A strategy to absorb specialized talent and technology (e.g., themed entertainment, immersive tech).

## Strategic Focus
- **Growth through MDX**: Scaling their proprietary multidimensional experience methodology across industries (entertainment, healthcare, retail, hospitality, real estate, cultural institutions).
- **Geographic Expansion**: Strengthening presence in key global markets (US, UK, UAE) through office expansions and talent acquisition.
- **Talent Acquisition**: Actively recruiting for roles in design, technology, and project management to support rapid growth. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/journey)
- **Innovation Leadership**: Continuing to push the boundaries of immersive and experiential design, blending creative storytelling with cutting-edge technology.

## Why Work Here
- **Culture**: Described as "curiosity-driven, excellence-defined, and authenticity-fueled." The company attracts a "staggering roster of talent" from diverse creative and technical backgrounds. [journey.world](https://journey.world/who-we-are/)
- **Work Model**: OnSite Workspace (employees work from physical offices). [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Perks**: Offers employee discounts. [builtinnyc.com](https://www.builtinnyc.com/company/journey-journeyworld)
- **Engineering & Tech Culture**: Strong emphasis on technology with a tech stack including Unreal Engine, Figma, Houdini, Cinema 4D, Blender, JavaScript, React, Node.js, and more. [linkedin.com](https://www.linkedin.com/company/journeydotworld)
- **Growth Opportunity**: Rapidly growing company (+50.6% YoY headcount) with a history of acquisitions, offering potential for career development and impact on high-profile global projects.
- **Employer Rating**: 3.0/5.0 (1 review) with breakdown: Work-Life 4.0, Compensation 2.0, Culture 2.0, Career 2.0. [linkedin.com](https://www.linkedin.com/company/journeydotworld)

## Sources
1. [journey.world](https://journey.world/)
2. [journey.world - Who We Are](https://journey.world/who-we-are/)
3. [LinkedIn - Journey](https://www.linkedin.com/company/journeydotworld)
4. [Greenhouse - Journey Careers](http://job-boards.greenhouse.io/journey)
5. [Built In NYC - Journey](https://www.builtinnyc.com/company/journey-journeyworld)

## Other roles at Journey

- [Project Director](https://feeny.ai/job/project-director-journey-london-england-32hggtxw7zby) — London England, United Kingdom
- [Lead Producer](https://feeny.ai/job/lead-producer-journey-london-england-2ksrtnshjwhb) — London England, United Kingdom
- [Design Manager](https://feeny.ai/job/design-manager-journey-new-york-jtt7dsq5vvem) — New York, NY
- [Procurement Executive](https://feeny.ai/job/procurement-executive-journey-birmingham-b6cpcz3r2tdg) — Birmingham
- [Production Manager](https://feeny.ai/job/production-manager-journey-birmingham-6z0vy02qkjm6) — Birmingham
- [Intermediate Architectural Designer](https://feeny.ai/job/intermediate-architectural-designer-journey-new-york-b6yxg04s9v3e) — New York, NY
- [Experience Design Strategist (Architectural)](https://feeny.ai/job/experience-design-strategist-architectural-journey-new-york-v30k03qdj3w2) — New York, NY
- [Project Producers & Lead Producers - Experience Design and Installation - Building our Networks](https://feeny.ai/job/project-producers-lead-producers-experience-design-and-installation-building-797yq5vdq2kb) — London, United Kingdom
- [Creatives & Creative Directors - all levels - Building our Networks](https://feeny.ai/job/creatives-creative-directors-all-levels-building-our-networks-journey-london-xbaw8v9dx3bw) — London, United Kingdom
- [Technical Writer - Freelance](https://feeny.ai/job/technical-writer-freelance-journey-london-67mry5wbsb78) — London, United Kingdom