---
title: 'Quality Control Auditor at Tom James Company'
canonical: 'https://feeny.ai/job/quality-control-auditor-tom-james-company-lafayette-kvtfewcd8mv9'
type: 'job'
last_seen: '2026-09-07'
---

# Quality Control Auditor at Tom James Company

- **Company:** Tom James Company
- **Location:** Lafayette, TN
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/tomjames/bd5726b0-3b4c-4d40-96b6-5a8d5812e1e7

## Job description

For over 20 years, Measure Up has produced finely crafted custom dress shirts combining expert construction with fabrics sourced from the world’s most exclusive mills. Each shirt is hand made in the foothills of Tennessee, one at a time, by America's most skilled sewing operators.

We are seeking a Quality Control Auditor to join our team at our factory in Lafayette, TN.  We desire a highly motivated and results-oriented individual with great organizational skills.  Qualified applicants must demonstrate the ability to learn quickly.  No Experience Required – We Train!

The Quality Control Auditor is responsible for inspecting custom dress shirts throughout the production process to ensure that each garment meets company quality standards, customer specifications, workmanship requirements, and established measurements.  The QC Auditor identifies defects, communicates quality concerns to the appropriate department, and helps ensure that only garments meeting company standards proceed to the next stage of production or shipment.

Job duties Quality Inspection

- Inspect finished and in-process dress shirts for quality, workmanship, appearance, and construction
- Verify that garments are made according to customer specifications, work orders, patterns, and established company standards
- Identify sewing, construction, measurement, fabric, trim, and finishing defects
- Inspect garments for loose, skipped, broken, uneven, or improperly tensioned stitches
- Check seams, hems, cuffs, collars, plackets, pockets, buttonholes, buttons, yokes, sleeves, and other garment components
- Inspect for puckering, twisting, pulling, uneven seams, raw edges, stains, holes, fabric damage, or other unacceptable conditions
- Verify that stripes, plaids, patterns, and other fabric details are properly aligned when applicable
- Check that buttons, buttonholes, labels, tags, and other components are correctly positioned and securely attached
- Inspect overall garment appearance to ensure the shirt meets company quality expectations

Measurement & Specification Verification

- Measure garments using approved measuring procedures and equipment
- Compare measurements to the customer's specifications, approved tolerances, and production requirements
- Identify garments that are outside established measurement tolerances
- Verify critical measurements such as chest, waist, sleeve length, shirt length, collar, cuff, shoulder, and other applicable dimensions

Required Skills & Qualifications

- Ability to identify sewing and garment construction defects
- Ability to accurately use measuring tools and follow measurement specifications
- Strong attention to detail
- Ability to read and follow written instructions, specifications, and work orders
- Ability to recognize differences in workmanship and garment appearance
- Good communication skills
- Ability to work independently and as part of a production team
- Ability to maintain consistent productivity and accuracy

Physical requirements:

- Ability to stand for extended periods
- Ability to repeatedly handle, inspect, measure, and move garments
- Ability to use hands and fingers repetitively when examining garments and components
- Ability to visually inspect garments for small defects and construction issues
- Ability to lift and move garment bundles or boxes within the limits established by company policy.

## Why this is a great opportunity

- Group Medical
- Dental
- Life Insurance
- 10 Holidays
- 2 Week Summer Vacation Shutdown
- 1 Week Christmas Vacation Shutdown
- Pension Plan
- Incentives
- $500 Sign-On Bonus

Interested candidates should apply online or in-person at our Freeman Street location.

## About Tom James Company

## Company Overview
- **One-liner**: Tom James Company designs, manufactures, and delivers custom clothing for men and women through a direct‑sales model, serving busy professionals worldwide.
- **Entity Type**: Private (family‑owned, no public funding rounds)
- **Headquarters**: Franklin, Tennessee, USA
- **Founded**: 1966
- **Founders**: Spencer Hays

## Core Business
- **Primary industry**: Custom apparel manufacturing and direct‑to‑consumer retail (men’s and women’s custom clothing).
- **Target customers**: B2C and B2B – busy professionals, executives, and individuals seeking convenient, personalized wardrobe solutions.
- **Mission / purpose**: “We Build People. People Build the Business.” The company focuses on developing its sales professionals and delivering high‑value custom garments through a relationship‑driven approach.

## Products & Services
- **Custom Suits, Shirts, and Outerwear**: Tailored men’s and women’s garments, including suits, sport coats, dress shirts, jeans, dresses, and outerwear, offered in a wide range of fabrics and styles.
- **Personalized Sales Experience (“We Come To You”)**: Sales representatives visit clients at their home or office for consultations, measurements, and garment hand‑delivery, eliminating the need for a retail store visit.
- **Women’s Line**: Launched in 2020, a full custom clothing collection for women, with more than 40 unique measurements and 75 patterns.
- **Holland & Sherry Interiors**: A luxury interiors division leveraging the company’s fabric‑milling expertise.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (privately held).
- **Key Metric**: Annual Revenue (Gross Sales) – $585 million in 2024 [careers.tomjames.com](https://careers.tomjames.com/about/).
- **Notable Investors / Partners**: Not applicable (no external funding); the company operates with 14 owned manufacturing facilities globally, including mills and factories in the USA, Canada, UK, and Australia [tomjames.com](https://www.tomjames.com/heritage/default.aspx).
- **Growth Signals**: 8.18% annual sales growth in 2024; women’s line up 200% year‑to‑date; per‑person sales up 30% post‑pandemic; new pay plan released in 2021 that increased compensation by 25% across the board [careers.tomjames.com](https://careers.tomjames.com/about/).

## Competitive Advantages
- **Vertical Integration**: Owns the entire supply chain from fabric weaving to garment manufacturing to delivery – 14 manufacturing partners, including historic brands like Oxxford Clothing and Holland & Sherry.
- **Customization at Scale**: Ability to produce a high volume of individually customized garments, a combination competitors find difficult to replicate.
- **Value Proposition**: Offers custom garments at prices comparable to off‑the‑rack items, appealing to a broad customer base.
- **Entrepreneurial Sales Model**: Sales professionals build their own clientele and have uncapped earning potential, with the support of a 50‑year‑old brand and in‑house manufacturing.
- **Principle‑Based Leadership**: Emphasis on long‑term relationships, ethical practices, and investment in employee development rather than short‑term tactics.

## Strategic Focus
- **Expansion of Women’s Line**: Continued growth in the women’s custom clothing category, which has seen strong demand.
- **Sustainability Investments**: Operations include a solar‑powered shirt factory and a biofuel boiler at the textile mill, with a goal of reducing environmental impact.
- **Strengthening Sales Force**: Ongoing training, a new pay plan, and leadership development programs to attract and retain top sales talent.
- **Geographic Reach**: Serving clients across 4 continents with 92 locations; exploring further market penetration in existing territories.

## Why Work Here
- **Culture and Mission**: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected [careers.tomjames.com](https://careers.tomjames.com/investment-in-you/).
- **Remote / Hybrid Policy**: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- **Compensation and Growth**: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- **Unique Perks**: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- **Workforce**: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

## Sources
1. [careers.tomjames.com – About page](https://careers.tomjames.com/about/)
2. [careers.tomjames.com – Investment in You page](https://careers.tomjames.com/investment-in-you/)
3. [tomjames.com – Heritage page](https://www.tomjames.com/heritage/default.aspx)
4. [careers.tomjames.com – Main careers site](https://careers.tomjames.com/)
5. [jobs.lever.co/tomjames – Current openings](https://jobs.lever.co/tomjames)

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