---
title: 'Quality Improvement Advisor at Telligen'
canonical: 'https://feeny.ai/job/quality-improvement-advisor-telligen-idaho-15cearpv67dg'
type: 'job'
last_seen: '2026-11-04'
---

# Quality Improvement Advisor at Telligen

- **Company:** Telligen
- **Location:** Idaho
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.lever.co/telligen/ca5f2348-74fe-4a93-9ece-559a5030834c

## Job description

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for hospitals, focusing on identifying areas for improving patient care, safety, and outcomes, implementing improvement activities and achieving healthcare goals.

While this is a remote position Telligen will only consider applicants who live in Idaho or Oregon.

What You'll Do:

- Collaborate with nursing homes, hospitals, and outpatient practices to identify the need for and drive measurable improvements in patient outcomes
- Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
- Analyze regional, state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices
- Bring knowledge of all three setting types and broader healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives

Required Skills and Experience:

- Bachelor’s degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate’s degree with 5+ years’ experience, etc.)
- Healthcare quality improvement experience required
- In-depth knowledge of the principles of quality improvement practices and methodologies used in healthcare settings
- Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals
- Familiarity with state and federal regulations impacting healthcare facilities, including CMS quality measures, survey and accreditation standards
- Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas
- Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID
- If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment

While this is a remote position Telligen will only consider applicants who live in Idaho or Oregon.

Preferred Skills and Experience:

- Nursing home/long term care/hospital and/or outpatient practice setting experience
- Behavioral health experience
- Master’s degree in public health, quality improvement science, health informatics, or related field
- Licensed RN, LPN, MSW, or CPHQ
- Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
- Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
- Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

Benefits: A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.

We’re on a mission to transform lives and economies by improving health.

Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success. Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are. Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives. Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen! Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.

While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate. Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.com

## About Telligen

## Company Overview
- **One-liner**: Telligen is a population health management company that combines clinical, analytical, and technical expertise to improve health outcomes for federal and state programs, health plans, employers, and unions.
- **Entity Type**: Private (100% employee-owned via ESOP)
- **Headquarters**: West Des Moines, Iowa, United States
- **Founded**: 1972 (originally founded as the Iowa Foundation for Medical Care by Dr. John Sunderbruch)
- **Founders**: Dr. John Sunderbruch

## Core Business
- Primary industry/industries: Healthcare – Population Health Management, Health IT, Data Analytics, Care Coordination
- Target customers: B2B/G – Federal and state government programs (Medicaid, Medicare), health plans, employers, unions, and other healthcare stakeholders
- Mission or purpose statement: Help millions of people live their healthiest lives by improving health outcomes nationwide through proven health solutions and healthcare expertise.

## Products & Services
For each major offering:
- **Federal Health Solutions**: Consulting and technology services to help federal clients navigate new payment and delivery models, rural health transformation, and drug pricing programs; focus on operational efficiency, provider burden reduction, and interoperability. (Type: Service + Technology)
- **State & Health Plan Solutions**: Data analytics, care coordination, quality improvement, and population health management for state Medicaid programs and commercial health plans. (Type: Service + Technology)
- **Employer & Union Solutions**: Wellness and engagement programs (via acquired Total Well-Being), health risk management, and cost containment solutions. (Type: Service + SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private, employee-owned)
- **Key Metric**: Annual Revenue estimated at $54 million (as of 2026, per LinkedIn); Total Funding – not applicable (bootstrapped growth, employee-owned)
- **Notable Investors/Partners**: 100% employee-owned; no external venture capital. Partners include federal agencies, state governments, and health plans.
- **Growth Signals**: Headcount growth of 5.7% YoY (418 employees); expanded capabilities through acquisitions of Total Well-Being and Colorado Foundation for Medical Care assets; active hiring for senior technical roles emphasizing an AI-first mindset.

## Competitive Advantages
- **Employee Ownership**: 100% employee-owned (ESOP) – employee-owners drive the business and share in its success, fostering long-term commitment and alignment with mission.
- **50+ Year Track Record**: Over five decades of experience in healthcare quality improvement and population health management.
- **Deep Clinical + Technical Expertise**: Combines clinical knowledge with data analytics, GIS mapping, and modern software engineering to turn data into actionable health outcomes.
- **Independent & Mission-Driven**: Not tied to third-party ownership or private equity, allowing focus on sustainable, long-term growth.

## Strategic Focus
- **AI-First Mindset**: Actively integrating AI-assisted development tools (e.g., Claude Code, GitHub Copilot) and championing AI across the organization.
- **Modernization of Technology**: Investing in cloud platforms (AWS), microservices, APIs, CI/CD, and DevSecOps to modernize Medicaid and healthcare information systems.
- **Interoperability & Data Sharing**: Reducing provider burden and enabling seamless data exchange for federal and state clients.
- **Growth Through Partnerships**: Leveraging contract vehicles to expand federal and state business while maintaining independent ownership.

## Why Work Here
- **Culture & Ownership**: As a 100% employee-owned company, every team member has a stake in the success and is encouraged to take ownership. Mission-driven focus on improving healthcare outcomes.
- **Work Environment**: Hybrid policy – many roles (e.g., Senior Technical Delivery Lead) require at least 3 days per week in the West Des Moines or Chicago office. Emphasis on work/life balance.
- **Notable Perks & Benefits**: Employee Stock Ownership Plan (ESOP), paid parental leave, tuition reimbursement, volunteer time off, professional development, free health & well-being programs, and 100% company-paid life & disability insurance.
- **Engineering Culture**: Focus on modern engineering practices, AI-assisted development, and continuous improvement. Senior individual contributor roles provide technical leadership without direct people management. The company uses AI tools to enhance initial screening but all applications are reviewed by a human recruitment team.

## Sources
1. [Telligen About Us](https://www.telligen.com/about-us/)
2. [Telligen Careers](https://www.careers.telligen.com/)
3. [LinkedIn Company Profile](https://linkedin.com/company/telligen)
4. [Telligen Senior Technical Delivery Lead Job Posting](https://jobs.lever.co/telligen/01c49859-1d1e-4821-88e8-1e298052b962)
5. [Telligen Federal Solutions](https://www.telligen.com/client-solutions/federal/)

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- [Operations Supervisor](https://feeny.ai/job/operations-supervisor-telligen-west-des-moines-h5qgg44kajtk) — West Des Moines, IA
- [Grievance and Appeals Specialist](https://feeny.ai/job/grievance-and-appeals-specialist-telligen-oak-brook-kfxzcp8n1hwn) — Oak Brook, IL
- [Supervisor of Health Management](https://feeny.ai/job/supervisor-of-health-management-telligen-des-moines-1a2pta9czxxa) — Des Moines, IA
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