---
title: 'Quality Improvement Specialist at Dollar Shave Club'
canonical: 'https://feeny.ai/job/quality-improvement-specialist-dollar-shave-club-grove-city-z4sdc2ypncb4'
type: 'job'
last_seen: '2026-11-08'
---

# Quality Improvement Specialist at Dollar Shave Club

- **Company:** Dollar Shave Club
- **Location:** Grove City, OH
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://job-boards.greenhouse.io/dollarshaveclub/jobs/4726876006

## Job description

## ABOUT DSC:

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

## ROLE SUMMARY:

We are seeking an experienced Quality Improvement Specialist to oversee end to end product quality within our warehouse and fulfillment operations, with direct expertise in evaluating both formulation and packaging standards (including OTC products). Reporting directly to the Senior Quality Manager, this role serves as a dedicated Quality Voice on the fulfillment floor, driving total quality assurance across the full product lifecycle from inbound receiving to final shipment.

## RESPONSIBILITIES:

- Inspect incoming shipments, maintain the product standard library, and prevent critical defects.
- Release, hold, or reject product lots and track supplier quality performance over time.
- Perform in-line inspections, document issues, escalate problems, and oversee product rework.
- Manage product holds, ensuring items are properly quarantined, labeled, and logged in WMS.
- Guide and support site QC Technicians with inspection standards and escalation decisions.
- Apply Lean Six Sigma methods to solve root causes, fix quality gaps, and optimize warehouse processes.
- Develop internal audit plans and lead mock recalls under the Senior Quality Manager's direction.
- Partner with Product Development on package drop, ship, and integrity testing for launch readiness.
- Monitor product shelf life and collaborate with Inventory Control on disposition and disposal.
- Track monthly floor quality metrics and report key non-conformances for site dashboards.

## REQUIREMENTS:

- 3+ years in a quality role within manufacturing, warehousing, distribution, or CPG.
- Expertise in QMS, GMP (cosmetic GMP / ISO 22716), ISO 9001, document control, CAPA, traceability, and recalls.
- Hands-on experience with inbound inspection, AQL sampling, defect classification, and supplier quality management.
- Trained in lean manufacturing practices (WCM, TPM, Six Sigma), focus improvements, and root-cause investigations.
- Proficient in WMS software (SAP, HighJump, etc.).
- Experience developing internal audit plans and leading cross-functional audits and quality initiatives.

## POSITION TYPE:

This is a full-time non-exempt position.

## SCHEDULE:

Monday through Friday - 7:00 am to 3:30 pm

This is an onsite position in a warehouse setting in Grove City, Ohio.

## SALARY:

$28 - $34 per hour

## BENEFITS:

- Comprehensive benefit plans with free premium options, including medical, dental and vision coverage, along with supplemental coverage options
- Free life insurance, short term disability and long term disability
- 401(k) plan with a company match of 100% of the first 3%, and 50% of up to an additional 2% with no vesting period
- Generous accrued vacation time and sick time
- 12 weeks of fully paid parental leave
- 4 weeks of fully paid disability leave
- Free Dollar Shave Club Products

## APPLICATION PROCESS:

All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you’ll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.

## DRUG TEST DISCLAIMER:

This position is considered safety-sensitive. Therefore, per Dollar Shave Club’s Pre-Employment Drug Testing Policy (Distribution Centers), all candidates who receive a conditional job offer for this position must undergo a 10-Panel drug test. A failed drug test or refusal to take or complete the drug test will result in withdrawal of the conditional job offer.

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accommodations@dollarshaveclub.com

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club

[Privacy Notice for California Job Applicants](https://drive.google.com/file/d/1c2cfXqy4QCVLfUsRgjuYXDw-JKdWH10P/view?usp=sharing)

Dollar Shave Club participates in the E-Verify program. Please click the links for more information:

- [E-Verify Participation](https://drive.google.com/file/d/1JO55kf11kfjX1YFuI1atNKJ4WgJU9lc-/view?usp=sharing)
- [Right to Work](https://drive.google.com/file/d/1-kfZjfnpaTuSrvgIHXOue4_Gc7B1ATb_/view?usp=sharing)

## #LI-MK1

## About Dollar Shave Club

## Company Overview
- **One-liner**: Dollar Shave Club is a direct-to-consumer personal grooming company that delivers razors, blades, and personal care products via subscription, known for disrupting the legacy shaving market with a humorous, value-driven brand.
- **Entity Type**: Private (Subsidiary of Nexus Capital Management, LP; Unilever retains a 35% stake)
- **Headquarters**: Durham, North Carolina, United States (relocated from Venice, California in 2025)
- **Founded**: January 18, 2011
- **Founders**: Michael Dubin, Mark Levine

## Core Business
- **Primary industry/industries**: Consumer Packaged Goods (CPG), Personal Care & Grooming, Direct-to-Consumer (DTC) E-commerce
- **Target customers**: Primarily B2C (men and women); also expanding into retail (B2B partnerships with stores)
- **Mission or purpose statement**: To make great grooming products accessible, affordable, and fun, while cutting the "BS" out of the shopping experience.

## Products & Services
- **The Humble Twin (2-Blade Razor)**: A basic, affordable 2-blade razor subscription. Type: Physical Goods / Subscription.
- **The 4X (4-Blade Razor)**: A mid-tier 4-blade razor subscription. Type: Physical Goods / Subscription.
- **The Executive (6-Blade Razor)**: A premium 6-blade razor subscription. Type: Physical Goods / Subscription.
- **Shave Butter & Cream**: Premium shaving lubricants. Type: Physical Goods.
- **Body Wash, Deodorant, & Hair Care**: Expanded personal care line. Type: Physical Goods.
- **Wet Wipes & Moisturizer**: Accessories and skincare products. Type: Physical Goods.
- **One Wipe Charlies**: Flushable wet wipes for bathroom hygiene. Type: Physical Goods.

## Market Standing
- **Valuation/Market Cap**: Acquired by Unilever for $1 billion in 2016. Latest valuation not publicly disclosed post-2023 sale to Nexus Capital.
- **Key Metric**: Annual Revenue: $263 million. Total Funding Raised: $238.5 million.
- **Notable Investors/Partners**: Nexus Capital Management (Majority Owner, 65%), Unilever (Minority Owner, 35%), Venrock, TCV, Kleiner Perkins, Andreessen Horowitz, Comcast Ventures, Shasta Ventures, Battery Ventures.
- **Growth Signals**: Relocated headquarters to Durham, NC in 2025. Expanding product lines beyond razors into full personal care. Maintains a strong subscriber base (3.2M as of 2016). Yearly headcount growth of +5.8% (as of mid-2026).

## Competitive Advantages
- **Brand & Humor**: A famously irreverent, candid brand voice (e.g., the viral "Our Blades Are F***ing Great" video) that creates strong customer loyalty and cultural relevance.
- **Direct-to-Consumer Model**: Bypasses traditional retail middlemen, offering high-quality products at lower prices than incumbents like Gillette.
- **Supply Chain & Logistics**: A mature, efficient fulfillment network (including a large warehouse in Grove City, Ohio) built over 15 years.
- **Patent Portfolio**: Has filed patents for blade manufacturing and razor designs, creating a moat against knock-offs.

## Strategic Focus
- **Omnichannel Expansion**: Moving beyond pure DTC into retail partnerships to capture new customer segments.
- **Category Growth**: Expanding into adjacent personal care categories (hair care, body wash, skincare) to increase customer lifetime value.
- **Operational Efficiency**: Leveraging the Nexus Capital acquisition to optimize costs and margins.
- **Geographic Reach**: Operating in 7 countries (US, Canada, Australia, UK, Israel, Brazil, Spain, Belgium, Ireland) with plans for further international growth.

## Why Work Here
- **Culture**: Described as "bold, agile, candid, and humble." The company prides itself on a non-corporate, "startup" energy even as a larger organization. The motto is "This ain't your grandma's corporate gig."
- **Work Environment**: Dog-friendly corporate office. Free snacks and drinks. Generous vacation policy emphasizing work-life balance.
- **Benefits**: 12 weeks fully paid parental leave. 4 weeks fully paid disability leave. 401k match. Competitive medical, dental, and vision plans with low premium options. Free Dollar Shave Club products.
- **Engineering/Technical Culture**: Tech stack includes Ruby, Python, Shopify Plus, Snowflake, Tableau, Jira, GitHub, and Figma. Opportunities for backend, data, and e-commerce engineering work.
- **Location**: New headquarters in the American Tobacco Campus in downtown Durham, NC (a vibrant tech and startup hub). Also has an office in Santa Monica, CA.

## Sources
1. [dollarshaveclub.com (Careers Page)](https://us.dollarshaveclub.com/pages/careers)
2. [LinkedIn (Dollar Shave Club)](https://www.linkedin.com/company/dollar-shave-club)
3. [Wikipedia (Dollar Shave Club)](https://en.wikipedia.org/wiki/Dollar_Shave_Club)
4. [Greenhouse (Job Board)](http://job-boards.greenhouse.io/dollarshaveclub)
5. [dollarshaveclub.com (Homepage)](https://us.dollarshaveclub.com/)

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