---
title: 'Rare Patient Voice: Client, Sales & Panel Careers at Konovo'
canonical: 'https://feeny.ai/job/rare-patient-voice-client-sales-panel-careers-konovo-bosnia-and-herzegovina-89871642hkvn'
type: 'job'
last_seen: '2026-11-05'
---

# Rare Patient Voice: Client, Sales & Panel Careers at Konovo

- **Company:** Konovo
- **Location:** Bosnia and Herzegovina
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/konovo/jobs/5461770008

## Job description

Konovo is a global healthcare intelligence company transforming research through technology - enabling faster, better, connected insights.

Konovo provides healthcare organizations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

Rare Patient Voice (RPV), part of Konovo, connects patients and caregivers with opportunities to share their real-world experiences in healthcare and life sciences research. We approach every interaction with empathy, trust, and respect.

We’re opening multiple roles across client services, panel operations, and business development to experienced industry professionals in Bosnia & Herzegovina. If you are familiar with healthcare market research and passionate that this is your path, apply below to join Konovo.

## How You'll Make an Impact

Depending on your background, you'll step into one of the following:

- Business Development: Assess incoming client inquiries and build pricing and feasibility proposals for new research projects.
- Client & Panel Member Relations: resolve panel member disputes, payment issues, and support questions.
- Panel Management: maintain panel member profiles and data, and serve as a first point of contact for panel members.
- Scheduling: schedule, confirm, and adjust participant interviews for qualitative research studies.
- Project Management: lead research projects from planning through closeout, owning scope, budget, and timeline.
- Qualitative Project Management: lead complex qualitative studies end to end and coach project teams.

Each path has its own full job description. What you share in your application determines which one you'll be considered for.

## What We're Looking For

- Based in Bosnia & Herzegovina and able to work Monday–Friday, 9:00am–5:00pm Eastern Time
- Proficient in Microsoft Office, especially Excel, and quick to learn new systems
- Proactive, organized, and comfortable managing multiple priorities
- Adept working within structured processes while identifying opportunities to improve efficiency.
- High school diploma or equivalent required (a few roles call for a bachelor’s degree or equivalent experience)
- Comfortable in a remote, computer-based role involving extended screen time and regular calls; reasonable accommodations are available for qualified individuals with disabilities
- Experience in market research, healthcare, or regulated environments is a bonus.
- Competent leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or participant experience
- Professional fluency and strong written and verbal communication skills in English required. French, Italian, Spanish, or other language skillsare a bonus.

Why Konovo?

- Work on cutting-edge AI-powered solutions and industry leading services that transform healthcare insights.
- Be part of a mission-driven company that is revolutionizing healthcare decision-making.
- Join a fast-growing global team with career advancement opportunities.
- Thrive in a collaborative, remote-first work environment that values innovation and flexibility.
- Make a real-world impact by helping healthcare organizations innovate faster.

If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!

Apply now to be a part of our journey.

## About Konovo

## Company Overview
- **One-liner**: Konovo is a global healthcare intelligence company that connects life science researchers with healthcare audiences through an AI-enabled platform, formed by the merger of InCrowd, Survey Healthcare Global, and GlocalMind.
- **Entity Type**: Private
- **Headquarters**: Global operations across 5 countries: India (Bengaluru), Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States. Leadership is based in Pennsylvania, USA, and London, UK [konovo.com](https://konovo.com/leadership/).
- **Founded**: The company was formed through the merger of three firms (InCrowd, Survey Healthcare Global, GlocalMind) into Konovo; exact founding year of the new entity is not specified [konovo.com](https://konovo.com/).
- **Founders**: Not publicly available as the company was formed from a merger of existing firms. Leadership includes CEO Tal Rosenberg, Chief Commercial Officer Tom Halliday, Chief Transformation Officer Dana Garcia, Chief Panel Officer Tom Ottersburg, Chief Compliance & Privacy Officer Jessica Santos, and Chief Financial Officer (name not specified) [konovo.com](https://konovo.com/leadership/).

## Core Business
- **Primary industry/industries**: Healthcare market research, life sciences intelligence, healthcare technology
- **Target customers**: B2B – specifically life science researchers, data scientists, pharmaceutical companies, medical device manufacturers, market research agencies, and consultancy firms. Over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms are customers [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Mission statement**: "Connecting a world of insights" – the company aims to transform modern healthcare research by connecting life science researchers with the right healthcare audiences through technology [konovo.com](https://konovo.com/careers/).

## Products & Services
- **Intelligent Platform (formerly InCrowd Services)**: An AI- and tech-enabled platform that connects researchers to healthcare audiences for fast-response surveys and deep analysis, even within niche audience and disease categories. Designed to bridge the gap between raw data and genuine customer understanding [konovo.com](https://konovo.com/).
- **Custom Audiences (formerly SHG Services)**: Access to a rigorously vetted network of over 2 million healthcare professionals globally, including physicians, nurse practitioners, pharmacists, dentists, patients, caregivers, hospital administrators, payers, and allied health professionals [konovo.com](https://konovo.com/).
- **Strategy & Services**: Tech-enabled guidance from Konovo experts to optimize audiences and generate deep insights, from insight translation to full project management [konovo.com](https://konovo.com/).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 2 million healthcare professionals in its network; workforce of over 200 employees; customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Notable Investors/Partners**: Not publicly available. The company was formed from a merger of three PE-backed firms (InCrowd, Survey Healthcare Global, GlocalMind) but specific investors are not disclosed.
- **Growth Signals**: The company is in a "transition from a service-oriented model to a product-driven platform," indicating strategic growth; expanding its hybrid Bengaluru team; operates across 5 countries with a global workforce [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).

## Competitive Advantages
- **Largest Healthcare Professional Network**: Konovo claims access to over 2 million healthcare professionals, described as "the largest network of its kind globally" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **AI-Enabled Platform**: The intelligent platform uses AI and technology to facilitate audience engagement, survey deployment, and deep analysis, differentiating from traditional market research firms [konovo.com](https://konovo.com/).
- **Merger of Three Specialists**: By combining InCrowd (tech-enabled rapid insights), Survey Healthcare Global (custom healthcare audiences), and GlocalMind (global reach), Konovo offers a broad spectrum of primary research options under one roof [konovo.com](https://konovo.com/).
- **Rigorous Vetting**: Audiences are sourced from "rigorously vetted expert networks and patient communities," ensuring quality and compliance for life science research [konovo.com](https://konovo.com/).

## Strategic Focus
- **Product-Driven Transformation**: The company is actively transitioning from a service-oriented model to a product-driven platform, indicating a focus on scaling technology and automation [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **AI Governance and Compliance**: With a Chief Compliance & Privacy Officer (Jessica Santos, PhD) who is a Certified AI Governance Professional, Konovo is prioritizing AI governance, data privacy, and regulatory compliance as a strategic differentiator [konovo.com](https://konovo.com/leadership/).
- **Global Expansion**: Operating across 5 countries and hiring in multiple locations (India, Bosnia, Mexico, UK, US), the company is building a global, distributed team [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Connecting Insights Ecosystem**: Building a "comprehensive community of researchers, vendors, and data sources" to create a connected intelligence platform [konovo.com](https://konovo.com/who-we-are/).

## Why Work Here
- **Mission-Driven Work**: Employees contribute to "empowering life science researchers and data scientists" and helping "healthcare organisations innovate faster" – a purpose that directly impacts healthcare outcomes [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Global & Hybrid Environment**: The company has a workforce across 5 countries and offers hybrid work models (especially in Bengaluru) and remote options (e.g., Mexico, New Mexico) [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Employee-Centric Benefits**: Comprehensive benefits including group medical coverage, accident insurance, robust leave policy, and a workplace "designed for growth, well-being, and balance" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Growth & Advancement**: The company is in a growth phase (transitioning to product-driven platform) and offers "opportunities for professional growth and advancement" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Smart, Nice, Impact-Driven Culture**: The careers page encourages applicants who are "smart, nice, and driven to make an impact," suggesting a collaborative and values-driven culture [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Diverse Roles**: Open positions span technology (Senior Software Engineer, DevOps, QA), client services, data processing, panel outreach, finance, and business development, indicating a multidisciplinary team [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).

## Sources
1. [Konovo Official Website](https://konovo.com/)
2. [Konovo Who We Are](https://konovo.com/who-we-are/)
3. [Konovo Careers](https://konovo.com/careers/)
4. [Konovo Leadership](https://konovo.com/leadership/)
5. [Jobs at Konovo (Greenhouse)](http://job-boards.greenhouse.io/konovo)

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