---
title: 'RCM Client Billing Manager at GeneDx'
canonical: 'https://feeny.ai/job/rcm-client-billing-manager-genedx-remote-ne10ebpahcry'
type: 'job'
last_seen: '2026-09-04'
---

# RCM Client Billing Manager at GeneDx

- **Company:** GeneDx
- **Location:** Remote
- **Compensation:** $113k–$136k
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://genedx.com/careers/openings?gh_jid=4730960005

## Job description

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit [www.genedx.com](http://www.genedx.com/).

Summary

The Client Billing Manager is responsible for overseeing the client billing process for diagnostic laboratory services, including client invoicing and the accounts receivable management related to client billing. This role involves managing the Client Billing team, working directly with billing vendors and internal stakeholders to develop and maintain an effective workflow(s) aligned with client, GeneDx, and Lab Service Agreement (LSA) requirements. The Client Billing Manager is accountable for optimizing performance, improving operational efficiency, and maximizing reimbursement outcomes.

Job Responsibilities

- Lead and manage the client billing process for diagnostic laboratory services from invoice submission through final resolution, ensuring timely and accurate reimbursement.
- Oversee the review and resolution of disputed, pending, and aging invoice balances, ensuring thorough investigation and appropriate corrective action.
- Ensure invoices are reviewed, submitted, and managed in accordance with client, GeneDx and LSA requirements, guidelines, and regulatory standards.
- Partner with internal teams and external billing vendors to resolve complex issues and improve reimbursement outcomes.
- Partner with internal teams to coordinate new client setup as well as existing client updates within the billing software.
- Partner with internal teams to coordinate new and existing client pricing for invoices based on the LSA.
- Monitor invoice inventory, accounts receivable performance, and operational metrics to ensure service level expectations are achieved.
- Lead, coach, and develop the Client Billing team, setting clear performance expectations and driving accountability for productivity, quality, and reimbursement results.
- Analyze invoices and identify trends, root causes for disputes and issues, and implement process improvements to reduce preventable issues and enhance client performance.
- Communicate effectively with clients, vendors, and internal stakeholders to resolve issues, provide updates, and support organizational objectives.
- Prepare regular reports on client activities, operational performance, reimbursement trends, and team productivity for leadership.
- Coordinate system implementations, upgrades, and process improvements related to client billing workflows and operations and oversee ongoing support and maintenance activities.
- Develop and maintain client billing-related policies, procedures, training materials, and best operational practices.
- The job may have added responsibilities as assigned. All job duties must be performed in a manner that demonstrates the company's Leadership Attributes and supports the Mission & Values of the company.

People Manager

- Set clear performance expectations, goals, and productivity standards; monitor individual and team performance against established metrics.
- Conduct regular one-on-one meetings, provide ongoing coaching and constructive feedback, and complete formal performance reviews.
- Communicate organizational updates, priorities, and changes to the team in a timely and transparent manner.
- Serve as the first point of escalation for team member questions, concerns, and issue resolution.

Education, Experience, and Skills

- Associate’s degree in healthcare administration, business, finance, or equivalent experience in a related field.
- 5–7 years of experience in laboratory billing, insurance claims, client billing or revenue cycle management.
- Strong understanding of insurance claim processes, healthcare regulations, HIPAA, and compliance requirements.
- Strong critical thinking skills to identify root causes, resolve complex issues, and implement effective solutions.
- Advanced knowledge of service requirements, adjudication processes, dispute management, and reimbursement methodologies.

## #LI-REMOTE

Pay Transparency, Budgeted Range $113,000—$136,000 USD

A culture that plays to win, because patients are counting on us​

At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day – and shapes our culture where high standards, strong teamwork, and meaningful ownership are the norm. We act with intention, support one another, and deliver work we're proud to put our names on.​

Here’s what you can expect day to day:​

1. Play like a champion (step up, redefine what’s possible, own it)​

We bring energy, focus, and a bias for action. We step up, take initiative, and deliver on our commitments – with quality, speed, and care.​

1. Think bigger (stretch beyond, courage not consensus)​

We push past the obvious. We challenge assumptions, raise the bar, and make thoughtful, decisive calls — choosing progress over perfection.​

1. Grow fast (be curious, speak up, be agile)​

We stay curious, ask questions, and share direct feedback with respect. We adapt quickly and keep learning through collaboration and continuous improvement.​

If you’re motivated by meaningful work, a fast-moving environment, and teammates who care deeply about outcomes, you’ll thrive at GeneDx.

At GeneDx, we believe in taking care of our people. We provide competitive compensation and benefits that reflect local market practices and legal requirements in each country where we operate, helping employees thrive both professionally and personally.

We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

GeneDx is a place where people from all backgrounds can make an impact.

All privacy policy information can be found [here](https://www.genedx.com/privacy).

## About GeneDx

## Company Overview
- **One-liner**: GeneDx provides advanced genetic testing for rare and inherited diseases, using the world’s largest rare disease dataset to deliver faster, more accurate diagnoses.
- **Entity Type**: Public (NASDAQ: WGS)
- **Headquarters**: Stamford, Connecticut, United States
- **Founded**: 2017
- **Founders**: Not publicly available

## Core Business
- Primary industry: Clinical genomics / rare disease diagnostics
- Target customers: B2B (clinicians, health systems, biopharma partners) and B2C (patients, families via at-home sample collection)
- Mission: “To diagnose any genetic disease as early as possible for more people around the world.” [genedx.com](https://www.genedx.com/why-genedx)

## Products & Services
- **GeneDx Infinity™**: The largest rare disease genomic dataset, with data from over 2.5 million tests, nearly 1 million exomes/genomes, and 7+ million phenotypic data points. Powers all testing and fuels drug discovery. [genedx.com](https://www.genedx.com/)
- **ExomeDx™ & GenomeDx™**: Industry-leading whole exome and whole genome sequencing tests, ranked #1 by pediatric and genetic specialists and granted FDA Breakthrough Device Designation. Available via simple cheek swab with at-home collection. [genedx.com](https://www.genedx.com/)
- **Targeted Panels**: Comprehensive panels for specific conditions, offering rapid results (days to weeks) and actionable insights. [genedx.com](https://www.genedx.com/)
- **Biopharma Services**: Accelerate drug discovery and clinical development using the GeneDx dataset and clinical expertise. [genedx.com](https://www.genedx.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (public company, market cap fluctuates)
- **Key Metric (Annual Revenue)**: $882.5 million (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/genedx/life)
- **Total Funding (historical)**: $1.216 billion, including a $121M Series C led by BlackRock Innovation Capital (2020), post-IPO equity rounds, and a $100M venture round in 2025. [linkedin.com](https://www.linkedin.com/company/genedx/life)
- **Notable Investors/Partners**: BlackRock Innovation Capital, Sema4 (parent company). In-network for 79% of commercially insured patients; Medicaid coverage in 36 states. Trusted by over 75,000 clinicians. [genedx.com](https://www.genedx.com/)
- **Growth Signals**: Headcount grew 47% YoY (1,005 employees as of mid-2026); acquired Fabric Genomics (2025); named one of Fast Company’s Most Innovative Companies of 2025. [linkedin.com](https://www.linkedin.com/company/genedx/life) [genedx.com](https://www.genedx.com/careers)

## Competitive Advantages
- **Largest rare disease dataset (GeneDx Infinity™)**: Unmatched scale enables 17% higher diagnostic yield vs. standard testing. [genedx.com](https://www.genedx.com/)
- **Speed and actionability**: Results in days to weeks, with industry-leading classification and genetic counselors available. 60% of diagnosed patients see a change in medical management. [genedx.com](https://www.genedx.com/)
- **Over 25 years of innovation** (cumulative from legacy GeneDx): Discovered 500+ new disease-gene relationships and published 1,000+ scientific papers. [genedx.com](https://www.genedx.com/why-genedx)
- **FDA Breakthrough Device Designation** for core tests, validating clinical utility.

## Strategic Focus
- **Expand access**: Drive adoption of whole exome/genome sequencing as first-line testing for rare disease, growing payer coverage and reducing the diagnostic odyssey.
- **Accelerate drug discovery**: Leverage the dataset to partner with biopharma for therapeutic development.
- **Improve health system efficiencies**: Deliver integrated genomic intelligence to health systems for faster, more cost-effective care. [genedx.com](https://www.genedx.com/why-genedx)

## Why Work Here
- **Culture**: Described as “play like a champion”, “think bigger”, and “grow fast” – with a bias for action and meaningful ownership. Emphasis on urgency and purpose because patients are counting on them. [genedx.com](https://www.genedx.com/careers)
- **Benefits**: Comprehensive medical/dental/vision, virtual visits, behavioral health, 22 weeks fully paid parental leave, up to $25K annually for fertility/adoption/surrogacy, 401k match up to 5%, employee stock purchase plan at 15% discount, 11 paid holidays, competitive PTO, life/disability insurance, and free personal genetic testing. [genedx.com](https://www.genedx.com/careers)
- **Work model**: Not explicitly stated; likely hybrid/office-based given multiple locations (US, Canada, Iceland, UK, etc.). Remote flexibility may vary by role.
- **Engineering & science culture**: Strong focus on bioinformatics, data operations, and clinical research. Recent openings include Director of Bioinformatics Engineering, Product Manager, and Clinical Analyst. [linkedin.com](https://www.linkedin.com/company/genedx/life)
- **Mission-driven**: Every role directly contributes to ending the diagnostic odyssey for children with rare diseases. [genedx.com](https://www.genedx.com/careers)

## Sources
1. [genedx.com](https://www.genedx.com/)
2. [genedx.com](https://www.genedx.com/careers)
3. [genedx.com](https://www.genedx.com/why-genedx)
4. [genedx.com](https://www.genedx.com/careers/openings)
5. [linkedin.com](https://www.linkedin.com/company/genedx/life)

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