---
title: 'RCM Quality Assurance Specialist at Amperos'
canonical: 'https://feeny.ai/job/rcm-quality-assurance-specialist-amperos-india-gwmgbq76r1jd'
type: 'job'
last_seen: '2026-09-08'
---

# RCM Quality Assurance Specialist at Amperos

- **Company:** Amperos
- **Location:** India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-05
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/amperos/ba4297bd-961b-4394-bc59-a8918db3f38c/application

**Skills:** Excel, Google Sheets, Pivot tables, Lookups, Conditional logic, BI tools, SQL, Looker, Tableau, Metabase, QA automation, Rule-based quality checks, ModMed, NextGen, Athenahealth

> Own the quality of work produced by billing associates and AI agents by auditing claims, evaluating outputs, and driving process improvements. This role involves building QA scorecards, identifying root causes of errors, and collaborating with Product and Engineering to enhance accuracy.

## Job description

## ABOUT AMPEROS

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.

We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

## ABOUT THE ROLE

The RCM QA Specialist owns the quality of work produced by both our billing associates and our AI agents. You will audit claim work for accuracy, evaluate outputs against the source of truth, and turn what you find into coaching, process fixes, and scalable quality checks. As our AI capabilities grow, this role becomes central to making sure both humans and machines hit the standard our clients expect.

## WHAT YOU'LL DO

- Audit claim work for action accuracy, claim-issue accuracy, and documentation quality, following our QA process
- QA agent outputs across calls, payer portals, and denial workflows, comparing logged results to the source of truth and flagging error patterns and drift
- Build and maintain QA scorecards, trackers, and dashboards in Excel or Sheets, and help shape reporting in our BI tools
- Design automated or rule-based quality checks that catch recurring errors before they require manual review
- Identify the root causes behind error trends and translate them into specific coaching for billing associates and Team Leads
- Surface AI error patterns to Product and Engineering with reproducible, claim-level detail
- Calibrate QA standards across reviewers, maintain QA rubrics, and support our critical-error-free rate target
- Track appeal and overturn outcomes and other quality KPIs

## WHAT WE'RE LOOKING FOR

- 4+ years in RCM, AR follow-up, or denial management with a demonstrated record of high accuracy and strong production
- Advanced Excel or Google Sheets skills (pivot tables, lookups, conditional logic) and genuine comfort working with data
- A pattern-finder who looks for root cause, not just pass or fail
- Detail-oriented and organized, able to document quality standards clearly
- Comfortable evaluating AI-generated work and giving structured, actionable feedback
- Able to work US hours (9am to 6pm ET)

## NICE TO HAVE

- SQL or experience querying claim data directly
- Experience with BI or analytics tools (Looker, Tableau, Metabase)
- Experience building QA automation or rule-based quality checks
- Exposure to ModMed, NextGen, Athenahealth, or similar PM systems

## OUR VALUES

- Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.
- Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.
- Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.

## About Amperos

## Company Overview
- **One-liner**: Amperos uses agentic AI to automate end-to-end insurance revenue recovery for healthcare providers, from denial management to collections.
- **Entity Type**: Private (Series A, raised $16M in April 2026)
- **Headquarters**: New York City, United States
- **Founded**: 2023
- **Founders**: Michal Miernowski (CEO & Co-Founder), Wilson Wang (CPO & Co-Founder), Alvin Wu (CTO & Co-Founder)

## Core Business
- **Primary industry**: Healthcare Revenue Cycle Management (RCM), specifically denial management and insurance collections.
- **Target customers**: B2B – outpatient healthcare providers, including independent practices, clinics, and larger health systems.
- **Mission**: To help healthcare teams recover the revenue they’ve already earned, so providers can focus on operating their practices and serving patients.

## Products & Services
- **AI-Native Denial Management Platform**: Agentic AI that handles the full denial workflow – payer portal follow-ups, phone calls, corrected claims, medical records submissions, and appeals – with no handoffs. Escalates complex cases to Amperos’ RCM experts.
- **Insurance Collections Outsourcing**: End-to-end management of the collections process, from first-touch denials to complex escalations, using AI agents and human oversight.
- **Workflow Configuration & Analytics**: Customizable workqueues, SOP mapping, and real-time dashboards that provide visibility into claims pipeline, recovery rates, and root-cause insights.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Total funding of $20.2M ($4.2M seed in June 2025 + $16M Series A in April 2026). The company has recovered over $700M in outstanding claims annually across 500,000+ claims and 3,000 clinical locations in all 50 states.
- **Notable Investors/Partners**: Bessemer Venture Partners (lead Series A), Uncork Capital, Neo. Angel investors from OpenAI, Stripe, and others. Integrates with EHRs including eClinicalWorks, Athenahealth, NextGen, Epic, ModMed, Dentrix.
- **Growth Signals**: 255.6% year-over-year headcount growth (25 employees as of mid-2025), monthly job postings up 66.7%, quarterly up 150%. Launched the industry’s first AI-native denial management platform in April 2026. Customers see 22% more recovered per claim at up to 50% lower cost to collect.

## Competitive Advantages
- **End-to-end automation**: Unlike competitors that automate only parts of the denial process (e.g., calling or letter writing), Amperos handles the entire workflow – from portal navigation to appeals – with AI agents that use LLMs across voice, computer use, and more.
- **Proven outcomes**: 22% higher recovery rates and 50% lower cost to collect compared to traditional or manual processes.
- **Expert overlay**: A team of tenured RCM specialists provides judgment on the hardest claims, combining AI speed with human expertise.
- **HIPAA-compliant and bank-level security**: Fully compliant with healthcare data regulations.

## Strategic Focus
- **Scale and expand**: Use the $16M Series A to accelerate growth, serve more providers, and expand analytics capabilities.
- **New agentic workflows**: Launch additional AI-native capabilities in other RCM workflows beyond denial management.
- **Prevention insights**: Deliver detailed analytics that help providers optimize billing and collections processes to prevent future denials.

## Why Work Here
- **Culture**: In-person culture based in NYC with flexibility when needed. Values include “radical agency” (deep autonomy and accountability) and “lead with empathy.”
- **Benefits**: Medical, dental, and vision premiums paid in full for employees and dependents; 401(k) with 4% match; flexible time off plus 14 company holidays; pre-tax commuter benefits; meals provided on office days; gym stipend; budget for tools and gear; regular company offsites.
- **Engineering & team**: Technical team makes up 22% of staff. Strong talent pipeline from companies like Dropbox, McKinsey, R1 RCM, and Ardea Partners. Headcount growing rapidly (+255% YoY).
- **Open roles**: 5 active positions as of mid-2025, including Billing Associate, Senior RCM Specialist, AI Deployment Strategist, and Enterprise Account Executive.

## Sources
1. [amperos.com](https://www.amperos.com/) – Homepage with product overview and key metrics
2. [amperos.com/about](https://www.amperos.com/about) – About page with mission, founders, benefits, and values
3. [linkedin.com](https://www.linkedin.com/company/amperos) – LinkedIn company page with headcount, funding, and workforce data
4. [tracxn.com](https://tracxn.com/d/companies/amperos/__5uyBuTqF43MxaSyKwy64Z1-ESbUHnSoooSloQtgSr7g) – Tracxn profile with financials and industry classification
5. [amperos.com/blog](https://www.amperos.com/blog/series-a-announcement) – Series A announcement blog post with details on funding, product launch, and market context

## Other roles at Amperos

- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-amperos-remote-cf43fv9e15yn)
- [Billing Associate (AR & Denials)](https://feeny.ai/job/billing-associate-ar-denials-amperos-new-york-d8j1q6r8nq60) — New York, NY
- [Billing Manager](https://feeny.ai/job/billing-manager-amperos-india-3kzybgnnj922) — India
- [Senior Billing Specialist, New Client Engagements](https://feeny.ai/job/senior-billing-specialist-new-client-engagements-amperos-new-york-hcsf06d2r46t) — New York, NY
- [Senior AR Specialist, New Client Engagements](https://feeny.ai/job/senior-ar-specialist-new-client-engagements-amperos-new-york-ncec5a85j7cm) — New York, NY
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-amperos-new-york-84frvvr2b853) — New York, NY
- [Client Engagement Manager](https://feeny.ai/job/client-engagement-manager-amperos-new-york-5jeg0hjcsvf4) — New York, NY
- [Senior RCM Specialist, New Client Engagements](https://feeny.ai/job/senior-rcm-specialist-new-client-engagements-amperos-new-york-te26sgr16xfn) — New York, NY
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-amperos-new-york-hc19d4g79t2n) — New York, NY
- [Product Designer](https://feeny.ai/job/product-designer-amperos-new-york-qsjnb689vj8a) — New York, NY