---
title: 'Receptionist II (2026-0766) at Carewest Innovative Healthcare'
canonical: 'https://feeny.ai/job/receptionist-ii-2026-0766-carewest-innovative-healthcare-calgary-5ap94sa4wd5d'
type: 'job'
last_seen: '2026-09-07'
---

# Receptionist II (2026-0766) at Carewest Innovative Healthcare

- **Company:** Carewest Innovative Healthcare
- **Location:** Calgary, Canada
- **Employment:** part-time
- **Work type:** onsite
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/carewest/1f125f28-4551-4e47-aab9-4484cec21d40

## Job description

Here’s your chance to be a part of our story!  Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.

At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.

With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.

Help us make a difference and connect with us today!

Position Details Position Status: Regular Part Time Location: Royal Park, Administration BW Hours: 39.83 FTE: 0.51 Shift: Days Shift Times: 1230-1630/0815-1630 Rate of Pay: $20.42 - $24.79 Union: Non Union GSS PCN: RPRep01

Date Competition closes: August 21, 2026

The Opportunity

Position Summary: Under the general direction of the Operations Administrative Lead, this position fulfills the reception and clerical support responsibilities to the Site and generates letters, reports and other important documents. As the first point of contact for all visitors to the Site, this position exemplifies customer service. This involves greeting and assisting visitors, answering the telephone and directing inquiries as required in a professional and courteous manner.

Key accountabilities include; developing, formatting and editing materials for review such as correspondence, reports, memos, minutes, forms, etc., ordering, receiving and maintaining office supplies. Other responsibilities include, scheduling meeting rooms and equipment, scheduling and booking appointments (e.g. meetings, immunization), high volume of data entry and ensuring work area has all the relevant and up-to-date policy/procedure manuals, etc. This position also performs payment processing and trust account management for residents, and cash handling procedures for the site. Responsible for other related duties as required.

Qualifications & Experience:

- High School diploma required.
- Graduation from a recognized administrative/office management program an asset.
- Minimum 2 year of reception/clerical experience required.
- Intermediate computer skills required (MS Word, Excel, PowerPoint, Outlook & Publisher).
- This position requires high attention to detail, accuracy and ability to work with minimal supervision.
- Excellent customer service, communication and organization skills required.

About Carewest: We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.

We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.

Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.

Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at carewest.ca.

## About Carewest Innovative Healthcare

## Company Overview
- **One-liner**: Carewest Innovative Healthcare is a non-profit public healthcare provider based in Calgary, Alberta, offering long-term care, rehabilitation, recovery services, and community programs for seniors and adults of all ages.
- **Entity Type**: Public non-profit (wholly-owned subsidiary of Assisted Living Alberta; no equity funding or ticker)
- **Headquarters**: Calgary, Alberta, Canada
- **Founded**: 1961
- **Founders**: Not applicable (established as a public health authory)

## Core Business
- Primary industry: Healthcare services – continuing care, rehabilitation, and community health
- Target customers: Patients and residents across the lifespan (seniors, adults with complex needs, mental health, rehabilitation clients); B2C (individuals) and B2G (funded by Alberta Health Services)
- Mission: To provide excellent, person-centered care that promotes choice, independence, and quality of life in a safe and compassionate environment.

## Products & Services
- **[Long-Term Care Services]**: 24/7 nursing care and support for residents at 14 sites across Calgary. Type: Healthcare service.
- **[Rehabilitation & Recovery Services]**: In-patient and out-patient programs including musculoskeletal, geriatric mental health, and complex continuing care. Type: Healthcare service.
- **[Community & Day Programs]**: Day hospitals, social/leisure activities, and support for seniors living at home. Type: Community service.
- **[Complex Mental Health Care]**: Specialized units for adults with complex behaviours and mental health conditions, including a harm reducton program. Type: Healthcare service.
- **[Operatonal Stress Injry Clinic]**: Support for veterans and first responders affected by occupational stress injuries (locations in Calgary and Red Deer). Type: Outpatient clinical service.

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit public provider)
- **Key Metric**: Annual revenue $100M–$500M (LinkedIn estimate); employs ~2,600–3,000 staff (company website & Linkedin)
- **Notble Investors/Partners**: Publicly funded through Alberta Health Services; parent organization Assisted Living Alberta
- **Growth Signals**: +8.8% headcount growth year-over-year (LinkedIn); new Bridgeland Riverside Continuing Care Centre in development; expanding community-based programs

## Competitive Advantages
- **Integrated continuum of care** – from long-term care to rehabilitation to community day programs, all under one system.
- **Not-for-profit status** ensures reinvestment in patient care and staff support rather than shareholder returns.
- **Deep local presence** – 14 facilitys across Calgary, over 950 long-term care residents and 350 rehabilitation beds served annually.
- **Recognized top employer** – named one of Alberta’s Top Employers for work/life balance, benefits, and team environment.

## Strategic Focus
- **Expansion of continuing care capacity** with new builds (e.g., Bridgeland Riverside Centre).
- **Enhance of specialized mental health and harm reducton services** (Complex Mental Health/Harm Reducton Program).
- **Investent in workforce** – continuing education, committee partipation, and employee well-being initiatives.
- **Adoption of technology in care delivery** (AI in hiring processes, digital scheduling – implied by Lever careers portal use).

## Why Work Here
- **Culture**: emphasis on caring, relationships, exellence, accountability, and teamork. Staff are encouraged to bring heart to work.
- **Work Environment**: All roles are on-site (in-person care delivery). Shifts include full-time, part-time, and casual positions.
- **Benefits**: Competitive wages, medical/dental coverage for regular part-time (30+ hours bi-weekly) and full-time staff.
- **Professional Development**: Internal training, educational opportunites, committee involvement, and growth across disciplines. Notable per: “We hire for attitude and heart as much as skill.”
- **Recognition**: Alberta’s Top Employer – highlights strong work/life balance and collaborative environment.
- **Volunteer Opportunites**: ~500 volunteers contribute 10,000+ hours annually, integrated into care teams.

## Sources
1. [carewest.ca – Our History](https://carewest.ca/our-history/)
2. [carewest.ca – Working at Carewest](https://carewest.ca/working-at-carewest/)
3. [carewest.ca – Careers](https://carewest.ca/careers/)
4. [linkedin.com/company/carewest-innovative-health-care](https://linkedin.com/company/carewest-innovative-health-care)
5. [jobs.lever.co/carewest – Current openings](https://jobs.lever.co/carewest)

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