---
title: 'Reconciliation Operations (RecOps) Specialist at Capital on Tap'
canonical: 'https://feeny.ai/job/reconciliation-operations-recops-specialist-capital-on-tap-cardiff-fcjnpv3x2wtp'
type: 'job'
last_seen: '2026-10-29'
---

# Reconciliation Operations (RecOps) Specialist at Capital on Tap

- **Company:** Capital on Tap
- **Location:** Cardiff, United Kingdom
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/capitalontap/jobs/8917672002

## Job description

We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

📍 Cardiff | 🏢 3 days a week in office, 2 days at home

RecOps

Our reconciliations support Capital on Tap’s regulatory obligations as an FCA-regulated firm, in particular the safeguarding of customer funds. Accurate, timely reconciliations are a core part of how we evidence that those obligations are being met, so the quality of your work has a direct regulatory impact.

RecOps is a Finance Operations function, and you will be part of the Finance team. You will work exceptionally closely with TechOps, Data and Engineering, so you will see how the whole business fits together.

## About the Role 🚀

We’re growing! This is a brand new function at Capital on Tap, and you will be the first person in it.

You will own the reconciliation of all customer-facing bank operations, making sure the money that moves for our customers match across our banks, payment partners, card processors and internal systems. You will be the first point of contact for breaks, drive them to the root cause, you’ll have a real say in how the process is built from the ground up. This is a rare chance to define a function, set the standards for it and grow with it.

## What You’ll be Doing 🗃️

- Owning the daily reconciliation of customer-facing money movements across the UK and US.
- Investigating unmatched items and breaks, and work with Operations, Customer Support and other teams to resolve them.
- Keeping reconciliations current, with clear ownership, ageing of open items and sign-off evidence.
- Reporting regularly on reconciliation status, break volumes, ageing and root causes.
- Reviewing reconciliation processes and assess whether the controls around them are designed and operating effectively. Recommend and implement improvements.
- Reconciling payments that need to be safeguarded on a daily basis, and report on them at the end of each day.

## Our Values & Culture 🌞

- Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
- Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
- Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We’re Looking For 🔎

- Understanding of how payments move and settle.
- Able to work independently to strict deadlines.
- Good Google Sheets or Excel Skills.
- Strong attention to detail methodical approach to finding the root cause of breaks.
- Experience of using AI tools to support your work.

Interview Process 🤝

- Stage 1: 30 minute intro and values call with a Talent Partner
- Stage 2: Assessment and a 60 minute interview with a manager
- Stage 3: 30 minute interview with a senior manager

Diversity & Inclusion 🌈 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: 💷 Salary: £30,000-34,000 (depending on experience)

🏥 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality 🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) 👛 Salary Sacrifice Pension Scheme up to 7% match 🚘 Octopus EV Salary Sacrifice Scheme 🏖️ 28 days holiday (plus bank holidays) 📖 Annual Learning and Wellbeing Budget 👪 Enhanced Parental Leave 🚲 Cycle to Work Scheme 🚂 Season Ticket Loan 💬 6 free therapy sessions per year 🐶 Dog Friendly Offices 🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission[here](https://www.capitalontap.com/en/company/careers/).

Other Useful Info 👍Check out our[‘Top Tips’ for interviewing.](https://www.capitalontap.com/en/blog/posts/acing-your-interviews-with-capital-on-tap/)✔️Keep updated on new job opportunities by following us on[Linkedin](https://www.linkedin.com/company/capital-on-tap). 📧Email careers@capitalontap.com if you have any questions.

Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days. Other Info 👍Check out our [‘Top Tips’ for interviewing.](https://www.capitalontap.com/en/blog/posts/acing-your-interviews-with-capital-on-tap/) ✔️Keep updated on new job opportunities by following us on [Linkedin](https://www.linkedin.com/company/capital-on-tap). 📧Email careers@capitalontap.com if you have any questions.

Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

## About Capital on Tap

## Company Overview
- **One-liner**: Capital on Tap provides fast, accessible business credit cards and savings accounts to small and medium-sized businesses, using proprietary technology to streamline funding and expense management.
- **Entity Type**: Private (Venture Capital-backed)
- **Headquarters**: London, UK (Global HQ); Atlanta, USA (US HQ); with additional offices in Cardiff, Manchester, Brighton, New York, and Porto.
- **Founded**: 2012
- **Founders**: David Luck (Executive Chairman) and Damian (CEO, current)

## Core Business
- **Primary industry**: Fintech – Small Business Lending, Business Credit Cards, Business Savings.
- **Target customers**: B2B – Small and medium-sized business owners, entrepreneurs, freelancers, and contractors in the UK and US.
- **Mission or purpose statement**: "Make running a small business as easy as possible." [capitalontap.com](https://www.capitalontap.com/en/company/about/)

## Products & Services
- **Business Credit Card**: A purpose-built credit card for small businesses offering credit limits up to £250,000, unlimited 1% cashback on all spending (redeemable for cash, Avios, gift cards, or against balance), no annual fees, no FX fees, and no ATM fees. Integrates with accounting software and allows issuance of cards to employees and directors. [capitalontap.com](https://www.capitalontap.com/en/)
- **Business Savings Account**: Launched in 2025, powered by ClearBank. Offers competitive interest rates with instant access, no fees, and no deposit restrictions. Complements the credit card to provide a full cash management solution. [capitalontap.com](https://www.capitalontap.com/en/company/about/)
- **Preloading**: A feature allowing businesses to preload funds onto their card for tighter spend control.
- **Team Management**: A feature for managing employee cards, setting limits, and tracking spending.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Has provided over **£20 billion** in funding to more than **200,000 small businesses** across the UK and US (as of 2025). [capitalontap.com](https://www.capitalontap.com/en/company/about/)
- **Notable Investors/Partners**: Partner banks include **WebBank** (for US card issuance) and **ClearBank** (for savings accounts). The company has also raised venture capital, though specific lead investors are not repeatedly named in public materials.
- **Growth Signals**:
    - Named by the **Financial Times** as one of the **Fastest Growing Companies in Europe for 5 consecutive years**.
    - Expanded from UK to US in 2021, and opened new offices in Porto, Manchester, and New York.
    - Launched a new savings account product in 2025.
    - Hit £20 billion in total funding to customers in 2025.
    - Ambition to partner with **1 million businesses by the end of 2025**. [greenhouse.io](https://job-boards.greenhouse.io/capitalontap/jobs/8498232002)

## Competitive Advantages
- **Proprietary Underwriting**: A bespoke, automated underwriting system that allows for quick applications and funding approvals, reducing friction for small businesses.
- **All-in-One Platform**: Combining credit and savings in one place, with integrated accounting software connections, rewards, and team management tools.
- **No-Fee Model**: No annual, FX, or ATM fees is a strong differentiator in the business credit card market.
- **Customer-Centric Focus**: 24/7 UK-based customer support and a mission built entirely around solving small business pain points.
- **Strong Track Record**: Over a decade of lending, with a proven model and a large, growing customer base.

## Strategic Focus
- **Product Expansion**: Deepening the suite of financial tools for small businesses (e.g., adding savings accounts in 2025).
- **Geographic Growth**: Continuing to scale in the US market while strengthening UK leadership.
- **Technology & Automation**: Investing in AI and data science to improve risk management, fraud detection, and customer experience (evidenced by hiring for AI Operations, Data Science, and Engineering roles).
- **Customer Acquisition**: Targeting the ambitious goal of 1 million business partners.

## Why Work Here
- **Culture & Values**: Emphasizes ownership ("Spotted something that could be done better? Great! Tell us about it, own it, and get it done"), continuous learning, and a "pilot" mentality (testing new ideas). Values include: "Fast is as slow as we go," "Take ownership and raise the bar," and "Keep things simple."
- **Learning & Growth**: Provides a **$1,250 annual learning budget** per employee for conferences, courses, subscriptions, and books. Strong focus on internal mobility and career development. [capitalontap.com](https://www.capitalontap.com/en/us/company/careers/)
- **Office Life & Perks**:
    - Free breakfast, snacks, and drinks daily.
    - Offices in central, accessible locations (e.g., Midtown Atlanta, London).
    - Regular social events run by a "Happy Club" (quiz nights, scavenger hunts, summer parties).
    - Employee-led clubs (book club, gaming club, sports teams, LGBTQIA+ group).
- **Benefits**:
    - 20 days PTO, plus enhanced paid holidays.
    - **4-week paid sabbatical** after 4 years of service.
    - 401k with company match (US: 100% match on first 3%, 50% on next 2%).
    - Health, dental, and vision coverage.
    - Pet insurance, legal aid, and free therapy sessions.
- **Work Model**: Hybrid/office-based roles advertised across multiple locations (London, Cardiff, Manchester, Brighton, New York, Porto). The company has a strong office presence.
- **Diversity & Inclusion**: Active employee resource groups and events for Black History Month, Pride Week, International Women’s Day, etc.

## Sources
1. [capitalontap.com - About Us](https://www.capitalontap.com/en/company/about/)
2. [capitalontap.com - Careers](https://www.capitalontap.com/en/us/company/careers/)
3. [capitalontap.com - Main Site](https://www.capitalontap.com/en/)
4. [greenhouse.io - Jobs at Capital on Tap](https://job-boards.greenhouse.io/capitalontap)
5. [greenhouse.io - Job Description Example](https://job-boards.greenhouse.io/capitalontap/jobs/8498232002)

## Other roles at Capital on Tap

- [Business Development Manager](https://feeny.ai/job/business-development-manager-capital-on-tap-london-9dzp99ynn3ek) — London, United Kingdom
- [Customer Service Advisor - Midnights Team Fixed](https://feeny.ai/job/customer-service-advisor-midnights-team-fixed-capital-on-tap-united-kingdom-qjm84q9w6wwp) — United Kingdom
- [(Group) Engineering Manager](https://feeny.ai/job/group-engineering-manager-capital-on-tap-london-54yr10s80bs6) — London, United Kingdom
- [Customer Service Team Leader](https://feeny.ai/job/customer-service-team-leader-capital-on-tap-cardiff-z3e66qj503av) — Cardiff, United Kingdom
- [Senior Credit Operations Associate](https://feeny.ai/job/senior-credit-operations-associate-capital-on-tap-london-gmew9w2xhwdb) — London, United Kingdom
- [Platform Engineer](https://feeny.ai/job/platform-engineer-capital-on-tap-london-w23hc64m4tev) — London, United Kingdom
- [Cloud Platform Engineer](https://feeny.ai/job/cloud-platform-engineer-capital-on-tap-london-f2d2tpq7nfp5) — London, United Kingdom
- [Flutter Engineer - Platform](https://feeny.ai/job/flutter-engineer-platform-capital-on-tap-london-dek5jjzc3kn8) — London, United Kingdom
- [Team Lead Platform Engineering](https://feeny.ai/job/team-lead-platform-engineering-capital-on-tap-london-rtcwy9wzket0) — London, United Kingdom
- [AI Specialist](https://feeny.ai/job/ai-specialist-capital-on-tap-london-khamg6e82g1j) — London, United Kingdom