---
title: 'Recruiter at Topline Pro'
canonical: 'https://feeny.ai/job/recruiter-topline-pro-brooklyn-kj1vxn8fh40a'
type: 'job'
last_seen: '2026-09-06'
---

# Recruiter at Topline Pro

- **Company:** Topline Pro
- **Location:** Brooklyn, NY
- **Employment:** full-time
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/topline-pro/2daba1d9-24cb-47bc-bd51-261addb89ac1

## Job description

## 📣 ROLE SUMMARY

Topline Pro is hiring a Recruiter to lead full-cycle recruiting across the org, spanning Engineering, Product, Design, Marketing, and Operations. This isn't a role with clean job descriptions and obvious talent pools. You'll be hiring for roles that are still taking shape, where the profile evolves as the hiring manager clarifies what they actually need, alongside more clearly-scoped searches in Tech and Ops.

We're looking for a true generalist, someone who has recruited across Marketing, Product, and Design before, and has also touched GTM and technical searches. You know how to flex your approach depending on the function, and you're not boxed into one type of search.

This role reports into the Head of People and partners closely with hiring managers across the org.

## ⚡ WHAT YOU'LL DO

Own Full-Cycle Recruiting – Source, engage, and close candidates across the org, including Engineering, Product, Design, Marketing, Customer Success and Operations, managing the full process from intake to offer.

Build Pipelines for Ambiguous Roles – Partner with hiring managers to translate a rough, evolving need into a real candidate profile, then go find those people. Many of these roles won't have a clean precedent internally, you'll help define what "right" looks like as you go. Other searches will be more clearly scoped, you'll flex between both.

Drive Proactive Sourcing – Build sourcing strategies that go beyond inbound applicants. Reach passive candidates directly, especially for roles where the market is thin or the profile is unconventional.

Partner with Hiring Managers – Run regular intake and pipeline reviews, keep hiring managers accountable to the process, and push back when a search needs to be re-scoped.

Manage Candidate Experience – Keep candidates warm, informed, and moving through a fast-paced process. Represent Topline Pro well in every interaction.

Report on Pipeline Health – Track key metrics (time-to-fill, source of hire, funnel conversion) and flag bottlenecks early.

## 🎯 WHAT WE'RE LOOKING FOR

Must-haves:

- 3+ years of full-cycle recruiting experience, with at least 1+ years as an internal recruiter at a high-growth company
- Strong, demonstrated sourcing skills. You should be comfortable building a pipeline from scratch, not just working inbound applicants
- Proven experience recruiting for creative and product roles, specifically Marketing, Product, and Design as well as experience recruiting for technical roles (Engineering)
- Comfort moving between technical and non-technical searches in the same week
- Excited and willing to work in our Brooklyn NY office 4x a week (one day remote)

Also great to have:

- Experience recruiting for GTM roles (Sales, Customer Success, Partnerships)
- Comfort moving between technical and non-technical searches in the same week
- Strong stakeholder management. You can push back on a hiring manager, ask sharp questions, and keep a search on track without hand-holding
- Comfort managing multiple open searches at once
- Experience in a high-growth startup environment, where priorities shift and searches move fast

## 🤗 WHO YOU ARE

- A self-starter who doesn't need a fully-formed job description to start sourcing
- Someone who treats an unclear role as a puzzle to solve, not a blocker
- Direct and organized, you bring structure to searches that don't have it yet
- Comfortable with ambiguity and fast pace, this is a startup environment, not a corporate recruiting function
- A strong communicator who keeps hiring managers and candidates in the loop without being asked

## 🙌 WHAT WE OFFER

- Competitive salary (110K-135K) and equity, commensurate with experience
- Full Medical, Dental, and Vision Health Coverage
- 401(k) plan (non-matching)
- Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
- A fully paid for Wellhub membership (Platnium)
- Uber-Eats stipend for dinner in the office
- Based in our Williamsburg, Brooklyn office (4 days/week)
- The opportunity to own hiring across the entire org and shape recruiting infrastructure as we scale
- A fast-moving, no-nonsense team that celebrates wins along the way

## 🤝 OUR VALUES

No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.

Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.

One Team, One Dream: We tackle challenges together with creativity and an open mind.

Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.

Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own.

Boom!: We take time to celebrate each other's achievements, big and small. And we end all team meetings in a "Boom!"

## 🏠 ABOUT TOPLINE PRO

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz https://www.linkedin.com/in/nick-ornitz-766935a5/ (CEO) and Shannon Kay https://www.linkedin.com/in/shannonekay/ (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024 https://www.prnewswire.com/news-releases/topline-pro-named-to-2023-smbtech-50-301805646.html.

We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.

## About Topline Pro

## Company Overview
- **One-liner**: Topline Pro provides an AI-powered platform that helps home service professionals generate websites, manage marketing, handle sales, and streamline operations to grow their businesses.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Nick Ornitz (Co-Founder & CEO), Shannon Kay (Co-Founder & COO)

## Core Business
- Primary industry/industries: Home Services Technology, AI-powered SaaS for SMBs
- Target customers: Home service professionals (roofers, landscapers, electricians, plumbers, etc.), ranging from solo operators to growing teams
- Mission or purpose statement: To empower SMBs with AI that gets work done—helping them win work, do work, and get paid. The company aims to be an “unfair advantage” for pros too busy doing the work to manage their online presence.

## Products & Services
- **Topline Pro Platform (AI Sales Assistant & Marketing Suite)**: An integrated SaaS platform that includes:
    - **AI Website Builder**: Rapidly creates custom, SEO-optimized websites for pros.
    - **Prospect Feed**: Surfaces local jobs as they appear for instant action.
    - **AI Lead Response**: Automatically responds to new inquiries to capture leads.
    - **Review Management**: Collects and shares 5-star reviews to build trust.
    - **Social Media & Content Automation**: Auto-posts content to keep businesses visible.
    - **Invoicing & Payments**: Sends invoices, accepts online payments, and automates reminders.
    - **Customer Hub**: Centralizes all customer details, history, and communication.
    - **Calendar Management**: Provides an organized, conflict-free scheduling system.
    - **Targeted Advertising**: Optimizes ads to put pros in front of ready-to-hire customers.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metrics**:
    - **Total Funding**: $44.13M (including a $27M Series B raised approximately one year ago)
    - **Revenue Booked for Customers**: Over $655M
    - **Positive Reviews Generated**: Over 100M
    - **Small Businesses Powered**: 30K+
    - **States Served**: 30+ U.S. states
- **Notable Investors**: Y Combinator (Winter 2021 batch) and other world-class investors (specific names not fully listed, but the company states it is “supported by world-class investors who believe in our mission”)
- **Growth Signals**: Raised a $27M Series B; reports $655M+ in revenue booked for customers; serves thousands of home service pros across 30+ states; team size has grown significantly (listed as 28 on YC but appears larger based on leadership team structure).

## Competitive Advantages
- **AI-First, Done-for-You Approach**: Unlike DIY website builders, Topline Pro’s AI acts as a “real teammate” that handles website creation, review collection, lead response, and content posting automatically.
- **Vertical Focus**: Solely dedicated to the home services industry, allowing deep specialization in the workflows and needs of pros like roofers and landscapers.
- **Unified Platform**: Replaces the need for pros to piece together disparate tools (website builder, CRM, invoicing, marketing) with a single, integrated solution.
- **Proven Results**: Tangible metrics (over $655M in revenue booked, over 100M reviews generated) demonstrate strong product-market fit and customer value.

## Strategic Focus
- **Scaling the Platform**: Using the $27M Series B to expand product capabilities and market reach.
- **Deepening AI Capabilities**: Continuing to build AI that automates more of the business management workload for pros.
- **Growing the Customer Base**: Expanding from thousands to tens of thousands of small businesses across more U.S. states.

## Why Work Here
- **High-Impact Mission**: The company is “building for builders,” serving a massive, underserved market of home service pros who are skilled at their craft but struggle with business management.
- **Strong Growth Trajectory**: As a well-funded Series B company (raised $27M), Topline Pro is in a high-growth phase, offering opportunities for ownership and impact.
- **Culture & Values**: Emphasizes speed, big thinking, and celebration of wins. Core values include “Be an Owner,” “Think Big, Learn Fast,” and “One Team, One Dream.”
- **Work Environment**: In-person collaboration is valued, with offices in Brooklyn and Boston. The team also has retreats and a “pod culture” with monthly budgets for connection.
- **Benefits**: Comprehensive medical, dental, and vision plans; monthly wellness stipend; 401(k) plan; monthly AI tool stipend; yearly professional development budget; top-tier work equipment.
- **Leadership**: Led by founders Nick Ornitz (CEO) and Shannon Kay (COO), with a strong leadership team including a VP of Engineering, VP of Data, VP of Sales, and Head of Design.

## Sources
1. [toplinepro.com](https://www.toplinepro.com/)
2. [toplinepro.com/careers](https://www.toplinepro.com/careers)
3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/topline-pro)
4. [cbinsights.com](https://www.cbinsights.com/company/prophone-1)
5. [ycombinator.com](https://www.ycombinator.com/companies/topline-pro)

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