--- title: 'Recruiting Coordinator at TraceLink, Inc' canonical: 'https://feeny.ai/job/recruiting-coordinator-tracelink-inc-wilmington-r98zp1gj014v' type: 'job' last_seen: '2026-09-09' --- # Recruiting Coordinator at TraceLink, Inc - **Company:** TraceLink, Inc - **Location:** Wilmington, MA - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-09 - **Apply:** https://www.tracelink.com/about/culture-and-careers/jobs?gh_jid=5228538007 ## Job description Company overview: TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. ## About the Role We're looking for a Candidate Experience Associate (Recruiting Coordinator) to be the driving force behind a smooth, positive experience for candidates - from the moment interviews are scheduled through their first day. You'll primarily support our US hiring, with some coordination for EMEA, working closely with Recruiters, hiring managers, and candidates to keep the process running seamlessly. ## Key Responsibilities ● Own end-to-end interview scheduling, primarily for US roles with some EMEA support, ensuring a smooth and professional candidate experience, coordinating executive level scheduling and logistics. ● Manage the offer process accurately and on time. ● Onboard new hires into internal systems, ensuring all steps are completed ahead of day one. ● Partner closely with Recruiters, hiring managers, and cross-functional stakeholders throughout the hiring journey — from interview stage through onboarding. ● Build reports and dashboards in Greenhouse and process audit requirements ● Maintain and manage candidate data and workflows within Greenhouse Recruiting. ● Coordinate interviews using Zoom and Google Calendar, troubleshooting scheduling conflicts as they arise. ● Bring creative ideas to employer branding initiatives, leveraging AI tools where useful to improve efficiency and candidate engagement, support US Internship programs. ● Ensure a consistently positive, professional, and timely experience for every candidate and stakeholder. ## Requirements & Qualifications ● 3-5 years of experience in recruiting coordination, HR operations, or a similar candidate-facing role ● Hands-on experience with Greenhouse Recruiting (or a similar ATS) ● Proficiency with Zoom and Google Calendar for scheduling and coordination ● Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously ● Excellent written and verbal communication skills, including experience conducting candidate phone/video outreach ● A proactive, detail-oriented mindset with a strong sense of ownership ● Bachelor's degree preferred, or equivalent practical experience Nice-to-Haves ● Experience with Greenhouse, Workday, and Docusign preferred ● Familiarity with DataFacts or similar background check platforms ● Working knowledge of AI tools to support recruiting/branding efficiency ● Interest or experience in employer branding and creative candidate engagement initiatives ## Why Join Us ● Be a key part of shaping how candidates experience our company ● Work cross-functionally with recruiters, hiring managers, and leadership ● Room to bring creative ideas to life in employer branding and process improvement TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location. US Pay Range: $70,784 - $87,250 Please see the [Tracelink Privacy Policy](https://www.tracelink.com/legal-and-trust/privacy-policy)for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com. ## About TraceLink, Inc ## Company Overview - **One-liner**: TraceLink operates the world’s largest end-to-end digital network platform for intelligent orchestration of the life sciences and healthcare supply chain. - **Entity Type**: Private (funding stage not publicly available) - **Headquarters**: Wilmington, Massachusetts, United States (with additional offices in Rochester, NY; London, UK; Barcelona, Spain; Pune and Mumbai, India; Singapore) - **Founded**: 2009 (originating from SupplyScape, founded in 2003) - **Founders**: Shabbir Dahod (CEO) ## Core Business - **Primary industry**: Life sciences and healthcare supply chain software and platform services. - **Target customers**: B2B enterprise – pharmaceutical manufacturers, contract manufacturers (CMOs), third-party logistics providers (3PLs), wholesale distributors, health systems, and retail pharmacies. - **Mission**: To transform the way the world delivers healthcare by ensuring medicines and medical products reach patients safely, efficiently, and on time through agentic supply chain orchestration. ## Products & Services - **OPUS Platform**: A secure, cloud-based digital network and multienterprise application development platform (no-code workflow configuration, drag-and-drop editing, pre-built integrations, end-to-end dashboarding). Enables companies to create, manage, and deploy supply chain solutions. - **Amadeus AI Assistant**: An AI-powered assistant that provides instant, context-aware insights from a unified content repository, accelerating supply chain digitalization and enabling proactive, data-driven decision-making. - **Network Services**: Single integration (Integrate Once, Interoperate with Everyone™) connects customers to 291,000+ authenticated trading partners globally. Includes network onboarding, continuous compliance updates, and support for all transaction types and formats (X12, EDIFACT, IDoc, CSV, etc.). ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Over 1,800 life sciences and healthcare customers; network spans 128 countries with 339K+ active network links; $4.7B+ in customer savings from avoiding point-to-point integrations. - **Notable Investors/Partners**: Not publicly listed in available sources; channel partners include global leaders in implementation and operational support. - **Growth Signals**: 910+ employees worldwide (up from 800+ in earlier reports); 60+ open positions; recognized in 2023 by Merit Awards for a pioneering AI-driven solution to predict drug shortages; expanding AI capabilities with Amadeus. ## Competitive Advantages - **Integrate Once, Interoperate with Everyone™** – eliminates costly point-to-point integrations; partners can connect without integration costs. - **Largest authenticated trading partner network** in life sciences (291K+ entities) – provides real-time visibility, collaboration, and collective intelligence. - **No integration costs for partners** – network onboarding and ongoing maintenance included at no additional charge. - **Continuous regulatory compliance** – automatically adapts to changing global regulations (e.g., DSCSA, EU FMD) and applies updates across the network. ## Strategic Focus - **Agentic supply chain orchestration** – using AI and machine learning to proactively coordinate processes, partners, and data across the end-to-end network. - **Predictive analytics** – expanding Amadeus to integrate metadata, real-time intelligence, and predictive analytics to prevent drug shortages and optimize inventory. - **Network growth** – continuing to onboard trading partners and extend into new geographies and healthcare segments. ## Why Work Here - **Culture**: Emphasis on integrity, innovation, industry transformation, and impactful results. Employee Resource Groups (Women’s ERG, Health & Wellness ERG) foster inclusion and belonging. - **Work environment**: Global offices with flexible paid time off, catered office meals, wellness rooms, and a focus on work-life balance. Remote/hybrid policy not explicitly stated but likely hybrid given global footprint. - **Benefits**: Top-tier medical, dental, vision; 401(k) with company match; equity and bonus programs; tuition reimbursement; GO1 e-learning platform; leadership training; early career programs (internships, graduate hiring). - **Career growth**: Many interns transition to full-time roles; internal mobility and promotions from within; 10+ year career stories common. ## Sources 1. [tracelink.com - Main Site](https://www.tracelink.com/) 2. [tracelink.com - Culture and Careers](https://www.tracelink.com/about/culture-and-careers) 3. [tracelink.com - Our Story](https://www.tracelink.com/about/our-story) 4. [tracelink.com - Fast Facts PDF](https://www.tracelink.com/sites/default/files/2024-04/TraceLink-Fast-Facts.pdf) 5. [tracelink.com - Jobs Page](https://www.tracelink.com/about/culture-and-careers/jobs) ## Other roles at TraceLink, Inc - [Contract Sales Recruiter](https://feeny.ai/job/contract-sales-recruiter-tracelink-inc-wilmington-4ywbgwzxrr5g) — Wilmington, MA - [Cloud Engineer II](https://feeny.ai/job/cloud-engineer-ii-tracelink-inc-apac-pune-india-7wv41xgfamwj) — APAC / Pune, India - [Software Engineer I](https://feeny.ai/job/software-engineer-i-tracelink-inc-apac-pune-india-9n7qf2s7yeqg) — APAC / Pune, India - [Software Engineer in Test II](https://feeny.ai/job/software-engineer-in-test-ii-tracelink-inc-apac-pune-india-nmdgnsk6c0k9) — APAC / Pune, India - [Customer Account Manager, Senior (Remote)](https://feeny.ai/job/customer-account-manager-senior-remote-tracelink-inc-united-states-y06q11be6652) — United States - [Customer Account Manager, Senior](https://feeny.ai/job/customer-account-manager-senior-tracelink-inc-wilmington-9fwzve62w9wx) — Wilmington, MA - [Candidate Experience Associate](https://feeny.ai/job/candidate-experience-associate-tracelink-inc-wilmington-cyptkgwyxz50) — Wilmington, MA - [Software Engineer, Senior](https://feeny.ai/job/software-engineer-senior-tracelink-inc-wilmington-hhwjvg7rqa5d) — Wilmington, MA - [Software Engineer, Senior](https://feeny.ai/job/software-engineer-senior-tracelink-inc-apac-pune-india-spdyc5jkktsg) — APAC / Pune, India - [Sales Executive, Senior (Remote)](https://feeny.ai/job/sales-executive-senior-remote-tracelink-inc-united-states-1x94gj09pg77) — United States