---
title: 'Recruiting Manager at BigPanda'
canonical: 'https://feeny.ai/job/recruiting-manager-bigpanda-united-states-wfawv67bta96'
type: 'job'
last_seen: '2026-09-05'
---

# Recruiting Manager at BigPanda

- **Company:** BigPanda
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/bigpanda/am9icG9zdDr3Rn-v2HX37CUWPQLDhXp3

## Job description

Location requirements: Remote-based role. Open to candidates in the United States

About the Role: We are seeking a Recruiting Manager to lead BigPanda’s recruiting efforts while managing a small, globally distributed recruiting team. This role is both strategic and hands-on: you will personally drive searches while building strong recruiting processes, coaching recruiters, and partnering closely with business leaders. The ideal background for this role is a mix of startup to mid-size B2B technical SaaS talent acquisition experience.

What you will do:

- Own and execute end-to-end recruiting for roles across Sales, Engineering, Marketing, Customer Success, and G&A. You must be willing to roll up your sleeves and actively source to be successful in this role.
- Partner closely with senior leadership to understand hiring needs, forecast demand, and advise on talent market dynamics.
- Manage, coach, and develop a small global recruiting team, ensuring consistent quality, speed, and candidate experience.
- Build scalable recruiting processes, interview frameworks, and hiring best practices across regions.
- Continuously improve the candidate and hiring manager experience.

What skills and experience you’ll bring to BigPanda:

- 7+ years of full-cycle technical recruiting experience, including strong ownership of enterprise GTM roles, within a high-growth SaaS or technology company.
- Small team management and leadership experience is required.
- Comfort operating as a player-coach in a fast-paced, evolving environment.
- Experience recruiting across multiple geographies and time zones.
- Strong stakeholder management skills with the ability to influence senior leaders.
- Data-driven mindset with experience using recruiting metrics to guide decisions.
- Excellent communication, judgment, and candidate advocacy skills.

About Us: BigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers. We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:

- Competitive equity
- Remote-first environment
- Unlimited PTO
- Twelve (12) paid holidays throughout the year
- Comprehensive health benefits
- #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents.
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- Dog friendly office
- Lunches provided in office
- Flexible work environment along with a work-from-home stipend to support remote work arrangements
- Values-based culture

Market competitive salary with an anticipated base compensation range of $151,000 - $180,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run one (1) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Note: BigPanda is an E-Verify Employer If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.

## About BigPanda

## Company Overview
- **One-liner**: BigPanda provides an agentic AI platform for IT operations (AIOps) that helps ITOps and ITSM teams automate incident management, reduce noise, and prevent outages.
- **Entity Type**: Private (Series E)
- **Headquarters**: Redwood City, California, United States
- **Founded**: 2012
- **Founders**: Assaf Resnick (CEO)

## Core Business
- **Primary industry**: AI-powered IT Operations (AIOps), Incident Management, IT Service Management (ITSM)
- **Target customers**: Large enterprise ITOps and ITSM teams (B2B, Enterprise)
- **Mission**: "Keep the digital world running" by transforming manual, reactive IT processes into intelligent, autonomous systems that detect, respond to, and prevent incidents.

## Products & Services
- **[BigPanda Platform (Agentic AI for ITOps)]**: An AI-powered platform that ingests alerts from monitoring tools, enriches them with context, and automates incident triage, correlation, and response. It uses a "living knowledge graph" to give AI agents context for reasoning, not just rule-following. Integrates deeply with ServiceNow to supercharge ITSM workflows.
- **[Agentic AI Agents for L1 Operations]**: AI agents that handle repetitive, low-judgment L1 tasks, escalating only complex issues to human operators, reducing the need for outsourced (GSI) support.
- **[Incident Prevention & Change Risk Analysis]**: Automates change risk analysis to accelerate approvals and prevent outages before they impact customers.

## Market Standing
- **Valuation**: Not disclosed (last raised $20M in Series E in August 2022)
- **Total Funding**: $312.5M (across 7 rounds)
- **Annual Revenue**: $30.2M (estimated, per LinkedIn)
- **Headcount**: ~248 employees (-2.1% YoY, per LinkedIn)
- **Notable Investors**: Insight Partners, Battery Ventures, Greenfield Partners, Sequoia Capital Israel, UBS, Wells Fargo Strategic Capital.
- **Growth Signals**: Median ROI of 430% for early adopters (self-reported), payback in under a year. Product rated 4.7/5.0 (117 reviews). Growing enterprise adoption and expansion into agentic AI.

## Competitive Advantages
- **Agentic AI over Traditional AIOPs**: BigPanda moves beyond simple alert correlation to AI agents that can reason, act, and prevent incidents, not just flag them.
- **Living Knowledge Graph**: Unifies tribal knowledge from tools, tickets, and people into a contextual AI foundation, enabling more intelligent automation than rules-based systems.
- **Deep ServiceNow Integration**: Supercharges existing ServiceNow investments by reducing noise and providing richer incident context, a key differentiator for large enterprises.
- **Proactive Prevention**: Focuses on preventing incidents before they start (via change risk analysis), not just reacting faster.

## Strategic Focus
- **Agentic AI Leadership**: Doubling down on agentic AI to automate L1 operations and major incident coordination, reducing the need for human intervention in routine tasks.
- **Reducing Operational Costs**: Helping enterprises reduce reliance on expensive GSIs and outsourced support by automating their work.
- **Expanding Platform Capabilities**: Building out the knowledge graph and AI agents to handle more complex, multi-step workflows.
- **Product-Led Growth**: Delivering rapid value ("value quickly") to reduce adoption friction and build momentum through clear wins.

## Why Work Here
- **Culture (HEART Values)**: Emphasizes Humility, Empathy, Accountability, Respect, and Transparency. Fosters an environment of kindness, directness, and authenticity.
- **Flexibility**: Hybrid company (about half of employees work in an office at least once a week). Flexible time management and work-life integration are core tenets. Walking 1:1s and seeing kids/pets on video are routine.
- **Career Growth**: "Enormous market opportunity" means growth for the company and its employees. Prioritizes career development from day one.
- **Intense Onboarding**: Dedicated focus on the first six months to set employees up for success.
- **Annual 360 Reviews**: Each employee receives a 360 feedback review and a "Playback & Discovery" conversation to support continued growth.
- **Competitive Benefits**: Generous total rewards strategy.
- **Employer Rating**: 3.6/5.0 (167 reviews), with strong scores for Work-Life (4.0) and Compensation (4.0).
- **Open Roles (Examples)**: Director of Professional Services, SRE Technical Lead, Enterprise Account Executives, Solutions Engineer, Senior People Operations Partner.

## Sources
1. [bigpanda.io](https://www.bigpanda.io/)
2. [bigpanda.io/company](https://www.bigpanda.io/company/)
3. [bigpanda.io/company/panda-way](https://www.bigpanda.io/company/panda-way/)
4. [bigpanda.io/company/leadership](https://www.bigpanda.io/company/leadership/)
5. [linkedin.com/company/bigpanda](https://www.linkedin.com/company/bigpanda)

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