--- title: 'Recruiting Supervisor, Field Operations at Gopuff' canonical: 'https://feeny.ai/job/recruiting-supervisor-field-operations-gopuff-philadelphia-w7a374e613hf' type: 'job' last_seen: '2026-10-18' --- # Recruiting Supervisor, Field Operations at Gopuff - **Company:** Gopuff - **Location:** Philadelphia, PA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/gopuff/3df73124-a893-49bf-a863-3e3076979aec ## Job description Gopuff seeks an experienced talent leader to drive hypergrowth across some of our Business and Strategy teams. In this role, the Recruiting Lead will manage and continue to scale a team of specialized recruiters, attracting world-class talent into some of our most vital functions. The Recruiting Lead will work closely with our hiring managers, partnering with them on recruitment and workforce strategy. This role will report to the Director, HQ Talent. It is preferred for this role to be based in Austin, Texas, but other locations may be considered. ## What We Offer - Medical/Dental/Vision Insurance - 401(k) Retirement Savings Plan - HSA or FSA eligibility - Long and Short-Term Disability Insurance - Fitness Reimbursement Program - 25% employee discount & FAM Membership - Flexible PTO - Group Life Insurance - EAP through AllOne Health (formerly Carebridge) Responsibilities: - Field Sourcing & Launches: Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations. - Stakeholder Management: Partner directly with Regional Managers and Site Leaders to align recruiting priorities with operational demands and mitigate staffing risks. - Resource & Vendor Coordination: Manage offshore and third-party recruiting partners to ensure seamless administrative and high-volume support. - Process Improvement: Identify workflow bottlenecks, drive recruitment efficiency, and lead special field hiring initiatives. - Interview Program Oversight: Drive execution, training, and pipeline management for field leadership interview processes. - Pipeline & Funnel Optimization: Oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment. - Data & Performance Tracking: Analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience. - Vendor Management ## Qualifications - Experience: 3–5 years of talent acquisition experience, with proven success in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background strongly preferred). - Leadership & Team Oversight: Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams. - Stakeholder Management: Exceptional communication skills with the ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers. - Data-Driven Mindset: Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories. - Agility & Ownership: Ability to thrive in a rapid-growth, dynamic environment, managing shifting priorities without compromising on candidate or hiring manager experience. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. ## About Gopuff ## Company Overview - **One-liner**: Gopuff is an on-demand delivery service that delivers everyday essentials—including snacks, drinks, household items, OTC medications, and alcohol—from local micro-fulfillment centers in as fast as 15 minutes. - **Entity Type**: Private (Series H funded; total funding $3.7B) - **Headquarters**: Philadelphia, Pennsylvania, United States - **Founded**: 2013 - **Founders**: Rafael Ilishayev and Yakir Gola (co-CEOs) ## Core Business - **Primary industry**: Instant commerce / on-demand delivery (Software Development & Logistics) - **Target customers**: B2C (consumers needing quick delivery of household essentials), also B2B via advertising platform (Gopuff Ads) - **Mission/purpose statement**: “Get it fast. Get it done. Get it right.” — offering a relevant and affordable assortment delivered in minutes. ## Products & Services - **Gopuff App**: Mobile ordering platform for 5,000+ products; delivery in ~15 minutes from local micro-fulfillment centers. (SaaS + logistics) - **Gopuff Ads**: Advertising platform for brands to reach customers within the app. (Ad tech) - **Retail Storefronts**: Physical retail locations (e.g., BevMo! and Liquor Barn) acquired and operated as part of the network. (Brick-and-mortar retail) ## Market Standing - **Valuation/Market Cap**: Not disclosed in search results; total funding $3.7B (latest round: $250M venture round in November 2025 led by Eldridge Industries and Valor Equity Partners). - **Key Metric**: Annual Revenue ~$1B (from LinkedIn); Total Funding $3.7B. - **Notable Investors/Partners**: SoftBank Vision Fund (led Series E $750M), Eldridge Industries, Valor Equity Partners; also backed by 7 investors in 2025 round. - **Growth Signals**: 1,315 employees (+4.6% YoY); operates 250+ facilities in 650+ U.S. cities; expanding in UK and other countries; active job postings trending +6.2% yearly. ## Competitive Advantages - **Vertically integrated model**: Owns inventory, micro-fulfillment centers, and delivery fleet, enabling faster and more reliable delivery than marketplace aggregators. - **Proprietary technology**: Optimized logistics and inventory management for 15-minute delivery windows. - **National infrastructure**: 250+ facilities across the U.S. and presence in the UK, giving scale advantages. ## Strategic Focus - Continued expansion of micro-fulfillment network and retail footprint (e.g., BevMo! integration). - Building out advertising revenue stream (Gopuff Ads). - International growth, particularly in the UK (General Manager for UK appointed). - Possibly improving operational efficiency and unit economics after rapid growth phase. ## Why Work Here - **Culture**: Mixed employee reviews — overall rating 2.7/5 on Glassdoor (30% would recommend). Positive mentions of flexible hours, good pay for drivers/operations, and supportive teams. Cons include poor management, lack of breaks, and frequent layoffs. - **Remote/hybrid policy**: Not explicitly stated; many roles are on-site (retail, warehouse, delivery) but some corporate roles (engineering, product) may be hybrid. Headquarters in Philadelphia. - **Notable perks**: Flexible scheduling for part-time roles; hourly wages for drivers around $20/hr; software engineer salaries reported at $122K–$172K. - **Engineering culture**: Technical team includes VP of Product and Engineering, Head of ML & AI (recent departure), and a distributed workforce across 24 countries. Technical roles account for ~2% of headcount. ## Sources 1. [LinkedIn Company Page](https://linkedin.com/company/gopuff) 2. [Indeed Reviews](https://www.indeed.com/cmp/Gopuff?campaignid=mobvjcmp&from=mobviewjob&fromjk=80f666803f1b8c33&tk=1jsktq4mmia5v800) 3. [Glassdoor Reviews](https://www.glassdoor.com/Reviews/Gopuff-Reviews-E926131.htm) 4. [Gopuff Careers Page (Lever)](https://jobs.lever.co/gopuff) 5. [Gopuff Official Site / Careers](https://www.gopuff.com/go/careers) ## Other roles at Gopuff - [Multi Unit Site Leader II, Richmond, #255](https://feeny.ai/job/multi-unit-site-leader-ii-richmond-255-gopuff-richmond-q60pmpa7g0md) — Richmond, VA - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-greenwich-london-953973mkmmgj) — Greenwich London, United Kingdom - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-chessington-london-mcdn2fq072bs) — Chessington London, United Kingdom - [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-harrow-london-hvjmtnfbeh67) — Harrow London, United Kingdom - [Senior Data Scientist - Delivery Tech](https://feeny.ai/job/senior-data-scientist-delivery-tech-gopuff-united-states-zw9zgjxxt4hr) — United States - [Site Manager, Queens, #1025](https://feeny.ai/job/site-manager-queens-1025-gopuff-queens-p5ba9vky3t9d) — Queens, NY - [Founder's Associate - Marketplaces](https://feeny.ai/job/founder-s-associate-marketplaces-gopuff-london-3fxb2nbmxjr3) — London, United Kingdom - [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-acton-london-37gjjwn06mjt) — Acton London, United Kingdom - [Operations Associate, New York, #972](https://feeny.ai/job/operations-associate-new-york-972-gopuff-new-york-x7jg10sxkev0) — New York, NY - [Site Manager, Newton Highlands, #139](https://feeny.ai/job/site-manager-newton-highlands-139-gopuff-newton-highlands-2rxxn3ytwqkp) — Newton Highlands, MA