---
title: 'Referral Coordinator at Nuvem'
canonical: 'https://feeny.ai/job/referral-coordinator-nuvem-united-states-ymxxdbj03sgr'
type: 'job'
last_seen: '2026-09-15'
---

# Referral Coordinator at Nuvem

- **Company:** Nuvem
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/nuvem/jobs/4396397009

## Job description

Referral Coordinator Remote | Full-Time | Revenue Operations

## Who We Are

NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.

## What We Are Looking For

At NuvemRx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values:

- Mission Always: Every choice is a chance to serve our customers and improve healthcare
- Be a Pioneer: Take initiative, solve problems, and build what does not yet exist
- Do the Right Thing the Right Way: Lead with integrity, compliance, and thoughtful execution
- Stronger Together: Own your role, collaborate deeply, and elevate the team

We are also a fast-growing company, which means you bring strong ownership, comfort with ambiguity, resilience, and a bias toward action.

## About the Role

As a Referral Coordinator, you will play a critical role in optimizing and managing the referral capture process for Covered Entities contracted with NuvemRx. The 340B Drug Pricing Program is designed to help eligible healthcare organizations generate savings and provide patients with access to discounted medications, and your work ensures that eligible claims are identified, documented, and captured accurately.

This role requires a solid understanding of medications and healthcare specialties, sharp attention to detail, excellent follow-through, and the ability to coordinate effectively with clients, clinical staff, and internal stakeholders. This is a fully remote position.

## What You'll Do

Claim Review & Referral Capture

- Review potentially eligible prescription claims for high-priority clients, applying knowledge of medications, specialties, and program eligibility criteria.
- Find and record necessary information and documentation related to claim eligibility across various electronic medical record (EMR) systems.
- Coordinate with facilities to retrieve paper or electronic medical records, requesting copies by mail, fax, or remote retrieval as appropriate.
- Capture verified claims based on client requirements and contract terms.
- Audit, review, and attach records to NuvemRx's proprietary software system accurately and on time.
- Assist the department with regular claim reviews and handle daily inbound requests related to claim status and eligibility.

Client Reporting & Stakeholder Coordination

- Develop and present reports with claim details, claim status, and program analytics directly to clients.
- Run client meetings and coordinate with key stakeholders at health centers and covered entities.
- Track and uphold department-wide KPIs related to claim review and capture rates.
- Provide feedback to management on findings, error rates, and opportunities for improvement.

Compliance & Quality

- Comply with HIPAA at all times, ensuring appropriate handling and protection of patient records and information.
- Maintain current HIPAA and Fraud, Waste, and Abuse (FWA) awareness and credentialing.
- Assist with training opportunities and onboarding of new team members as needed.
- Support special projects and other duties as assigned.

## What You Bring

Core Capabilities

- Minimum 2 years of experience in a healthcare or pharmacy setting.
- Familiarity with electronic medical record (EMR) systems and comfort navigating multiple platforms.
- Strong customer service orientation, with confidence running client meetings and presenting to stakeholders.
- Effective verbal and written communication skills — clear, professional, and concise.
- Highly organized with the ability to manage multiple priorities and meet deadlines consistently.
- Sound judgment and resourcefulness in problem-solving; able to work independently and escalate appropriately.
- Accountability-driven: takes on delegated tasks and sees them through to completion.
- Strong attention to detail, particularly in documentation, data entry, and record review.
- Proficiency in Microsoft Excel and the broader Microsoft Office suite.

## Preferred Experience

- Experience with 340B program operations, referral capture, or covered entity workflows.
- Familiarity with par8o, nuReferrals, or similar referral management platforms.

Who Thrives in This Role

- You are detail-oriented and take quality seriously — you understand that accuracy in claim documentation directly affects your clients' programs.
- You follow through. When you take on a task, it gets done, and you loop in the right people when something isn't adding up.
- You are comfortable owning client relationships and presenting your work with confidence.
- You are organized and calm under volume — managing multiple client queues and deadlines doesn't rattle you.
- You are energized by mission-driven work and find meaning in helping community health organizations maximize the impact of 340B savings for their patients.

## Benefits

- Remote-first work environment
- Competitive compensation
- Flexible PTO
- Medical, dental, vision
- 401(k) with match
- Life and disability coverage
- Employee Assistance Program
- Mission-driven team
- WFH stipend

## Compensation

The expected base salary for this role is $52,000–$72,000, commensurate with experience and qualifications. Actual compensation may vary based on skills, location, and internal equity.

NuvemRx complies with applicable pay transparency laws. The compensation range listed reflects the expected base salary at the time of posting, and actual compensation may vary.

NuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

NuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us at recruiting@nuvemrx.com.

## About Nuvem

## Company Overview
- **One-liner**: Nuvem provides tech-enabled pharmacy services and software for community health providers, helping them navigate the federal 340B Drug Discount Program and optimize pharmacy operations.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Mount Laurel, New Jersey, United States (also lists Sharon Hill, Pennsylvania as HQ in some sources)
- **Founded**: 2014 (originally founded as 340 Basics in 2013, rebranded to Nuvem in 2023)
- **Founders**: Not publicly disclosed; CEO is Scott Seidelmann

## Core Business
- **Primary industry/industries**: Healthcare IT, Pharmacy Services, Health Tech
- **Target customers**: Community health centers, Federally Qualified Health Centers (FQHCs), Ryan White clinics, and other covered entities under the 340B program (B2B)
- **Mission or purpose statement**: "Make healthcare technology an asset to each clients' organization" and "simplify the complexity of pharmacy operations — combining expert services with advanced technology and analytics to illuminate savings, elevate patient care, and deliver on their mission."

## Products & Services
- **340Basics™**: Pharmacy claims administration platform that enables qualified healthcare providers to purchase drugs under the Federal 340B Drug Discount Program. Includes day-to-day claims processing, retail pharmacy network management, and patient access.
- **Add-on Services Suite**: Billing and collections, audit and compliance, and specialty pharmacy referral solutions that provide incremental efficiencies and savings for clients.
- **In-House Pharmacy Management**: Expert guidance and operational support for health centers looking to run their own pharmacy, including onboarding, regulatory confidence, and margin generation.
- **Advanced Analytics (via Louvir acquisition, Feb 2025)**: Data analytics tools to bring visibility and insight to pharmacy operations and financial decisions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Estimated annual revenue of $52.5 million (per Datanyze, may be approximate); headcount ~208-250 employees
- **Notable Investors/Partners**: No external funding rounds publicly reported; company appears to be self-funded or backed by private capital. Key partners and talent sources include Omnicell, CVS Health, Cardinal Health, Walgreens, and McKesson.
- **Growth Signals**: 
  - +17.6% year-over-year headcount growth (208 employees, up 46 from prior year)
  - Acquired Louvir in February 2025 to deepen analytics capabilities
  - Expanded leadership team in 2025 with new CTO (Michael Korthius), CFO (Garret Albert), CPO (Jim Garretson), CCO (Brenda Barry), CGO (Ryan Doyle), and CMO (Dennis Wright) — all veterans from Omnicell, McKesson, CVS Health, and other health tech companies
  - Served hundreds of community health centers, FQHCs, and Ryan White clinics nationwide

## Competitive Advantages
- **End-to-end pharmacy service model**: Combines software (340Basics), compliance expertise, in-house pharmacy management, and analytics — reducing dependency on contract pharmacies and providing a single partner for health centers.
- **Deep 340B expertise**: Specialized in the complex federal 340B drug discount program, which is a critical revenue source for safety-net providers.
- **Recent leadership hires from industry giants**: Bringing proven experience from Omnicell, McKesson, CVS Health, and athenahealth to drive innovation and scale.
- **Acquisition strategy**: Adding complementary capabilities (e.g., Louvir for analytics) to build a comprehensive platform rather than point solutions.

## Strategic Focus
- **Scaling the pharmacy service model**: Expanding beyond compliance and referrals into full-service pharmacy management for community health providers.
- **Technology investment**: Substantial investments in cloud platform, data analytics, automation of patient and provider workflows, and AI-driven insights (tech stack includes Azure, Databricks, Salesforce, Tableau, Kubernetes, React, Python, and OpenAI).
- **Customer experience unification**: New CCO role to streamline and unify the customer journey across all touchpoints.
- **Growth through partnerships**: Focus on partnership-led solutions that align clinical impact with financial sustainability for health centers.

## Why Work Here
- **Mission-driven culture**: Nuvem supports community health providers serving vulnerable populations, with a stated commitment to "fuel their mission purpose while funding progress."
- **Growth trajectory**: Rapidly scaling company with significant headcount growth and recent executive hires, indicating investment and expansion.
- **Leadership depth**: New senior leaders bring experience from top healthcare and SaaS companies, suggesting a focus on building strong operational and engineering practices.
- **Tech stack**: Modern cloud-native stack (Azure, Kubernetes, React, Python, Databricks) and data-driven approach — appealing for engineers and data professionals.
- **Remote/hybrid policy**: Not explicitly stated, but offices in Mount Laurel, NJ and Sharon Hill, PA; talent is distributed across 13 countries including US, Armenia, India, Ukraine, and Russia, indicating some remote flexibility.
- **Caution**: Nuvem has issued a fraud alert regarding fake employment offers. Legitimate applicants should only apply through the official careers page (Greenhouse) and verify any suspicious communications via security@nuvem.com.

## Sources
1. [LinkedIn Company Page](https://www.linkedin.com/company/nuvempharmacypartner)
2. [The Org - Nuvem Org Chart](https://theorg.com/org/nuvem)
3. [Datanyze - Nuvem Profile](https://www.datanyze.com/companies/nuvem/1325429839)
4. [BusinessWire - Nuvem Expands Leadership (Aug 2025)](https://www.businesswire.com/news/home/20250820045021/en/Nuvem-Continues-to-Expand-Leadership-Team-to-Accelerate-Pharmacy-Service-Model-for-Community-Health-Providers)
5. [BusinessWire - Nuvem Invests in Expanded Leadership (Jul 2025)](https://www.businesswire.com/news/home/20250709675062/en/Nuvem-Invests-in-Expanded-Leadership-to-Strengthen-the-Customer-Experience-for-Community-Health-Providers)

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