--- title: 'Regional Director, APAC at Cayuse' canonical: 'https://feeny.ai/job/regional-director-apac-cayuse-sydney-ye8b4xpmxsyk' type: 'job' last_seen: '2026-10-19' --- # Regional Director, APAC at Cayuse - **Company:** Cayuse - **Location:** Sydney, Australia - **Work type:** remote - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/cayuse/jobs/8877824002 ## Job description The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes. But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team. We are seeking a highly experienced and self-driven Regional Director, APAC to serve as the senior commercial leader in-region for our SaaS business. This individual owns the entire APAC customer lifecycle — including market development, new business acquisition, channel partnerships, customer success, renewals, and expansion. You will operate as the company’s commercial leader across APAC, driving growth, nurturing strategic customer relationships, exploring partnerships, and ensuring long-term value for our regional customers. The ideal candidate is entrepreneurial, hands-on, and comfortable wearing multiple hats in a high-growth SaaS environment. ## Key Responsibilities Regional Leadership - Act as the company’s senior representative across the APAC region. - Develop and execute a regional go-to-market strategy aligned with global priorities. - Identify regional trends, risks, and opportunities to inform product, marketing, and commercial strategy. Business Development & New Customer Acquisition - Drive new SaaS customer acquisition across key APAC markets. - Own the entire sales cycle as an individual contributor: prospecting, discovery, demos, value engineering, negotiation, and close. - Build and manage a high-quality pipeline using SaaS metrics (ARR, ACV, conversion rates, cycle time). - Engage directly with enterprise and strategic customers to drive high-value opportunities. Ownership of Customer Success - Own customer success outcomes for all APAC customers as an individual contributor. - Ensure smooth onboarding, high adoption, and rapid time-to-value. - Serve as the primary point of contact and trusted advisor for customers throughout their lifecycle. - Monitor customer health and proactively manage churn risks. - Drive renewals and expansion opportunities to increase net revenue retention (NRR). - Deliver customer QBRs, training sessions, and strategic account reviews as needed. Partnership & Ecosystem Development - Build relationships with key channel partners, associations, and industry stakeholders. - Support partner-led opportunities and regional co-marketing efforts. - Identify and collaborate with channel or referral partners to support regional growth. Cross-Functional Collaboration - Provide customer and regional insights to Product for roadmap planning and localization needs. - Work with Marketing to tailor messaging, events, and campaigns for APAC markets. - Collaborate with Professional Services, Support and Engineering to resolve customer challenges quickly. - Share feedback with RevOps to improve processes, pricing, and customer lifecycle management. Regional Advocacy & Market Presence - Represent the company at APAC conferences, industry forums, and customer events. - Build brand awareness and thought leadership in the region. - Establish credibility with executives and technical stakeholders across diverse markets. ## Qualifications - 10–12+ years of SaaS experience across Business Development, Sales, Account Management, or Customer Success. - Proven ability to operate independently and own both acquisition and retention in a regional role. - Strong track record closing enterprise SaaS deals and managing complex customers. - Deep understanding of SaaS metrics, customer lifecycle management, and subscription economics. - Experience working across multiple APAC markets with strong cultural awareness. - Exceptional communication, relationship-building, and negotiation skills. - Ability to travel regularly across the region. - Management experience required - Preferred: Experience in the higher education technology space This job is not open for any third party agencies.  Cayuse does not sponsor applications for work visas. Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce. ## About Cayuse ## Company Overview - **One-liner**: Cayuse provides a cloud-based, connected suite of research administration and compliance software that powers the full research lifecycle for academic, healthcare, life science, government, and nonprofit organizations. - **Entity Type**: Private (acquired by Quad Partners in 2017) - **Headquarters**: Portland, Oregon, United States - **Founded**: 1994 - **Founders**: Chris Harker, PhD (conceived the original idea at Oregon Health & Science University) ## Core Business - **Primary industry/industries**: Research Administration Software, Grant Management, Compliance Management, Higher Education Technology, Healthcare IT - **Target customers**: B2B – Higher education institutions, healthcare organizations, life sciences companies, government agencies, nonprofits, and international research organizations (operates in Canada, UK, Ireland, Middle East, and APAC) - **Mission statement**: "Empower organizations to conduct globally connected research and sponsored projects, advancing their impact on science, discovery, and society." ## Products & Services - **[The Cayuse Suite](https://www.cayuse.com/)**: A connected, cloud-based platform that centralizes task management and unifies user data across the entire research lifecycle. - **[Compliance Management](https://www.cayuse.com/)**: Tools to simplify oversight across IRB, IACUC, COI, and biosafety. - **[Award Management](https://www.cayuse.com/)**: Streamlines proposals and post-award tasks to save time and ensure compliance. - **[Vivarium Management](https://www.cayuse.com/)**: Manages animal care, orders, inventory, and billing in one modern system. - **[Technology Transfer](https://www.cayuse.com/)**: Tracks disclosures, IP, and licensing to move research from lab to market. - **[Cayuse ThreatShield](https://www.cayuse.com/)**: A security product introduced in 2024 (per LinkedIn news). ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Annual Revenue**: $6.5 million (per LinkedIn company data) - **Total Funding**: Not disclosed (acquired by Quad Partners in 2017) - **Key Metric**: Serves 720+ global research institutions - **Notable Investors/Partners**: Quad Partners (parent company) - **Growth Signals**: - 339+ product go-lives last year - 168k+ IRB studies submitted - 300k+ unique user logins - 94% overall customer satisfaction rating - 98% configuration, expert guidance, and support rating - 30+ years serving the research community - Recent new customer implementations in 2024 - Expanded leadership: Maria Siambekos joined as COO in June 2024 - Launched Cayuse ThreatShield in 2024 - Acquired Haplo Services Ltd (2021), Process Pathways Inc, and NWB Sensors (2018) ## Competitive Advantages - **Market leader**: Described as "The #1 grant management system for higher education" - **Full lifecycle coverage**: End-to-end platform covering pre-award, post-award, compliance, vivarium, and technology transfer – a rare breadth in the market - **Deep domain expertise**: 30+ years of specialization in research administration - **Global compliance**: Platform supports region-specific regulation and remote collaboration for global teams (Canada, UK, Ireland, Middle East, APAC) - **Customer satisfaction**: 94% overall satisfaction and 98% support rating, with 339+ go-lives per year - **Proven ROI**: Reported 20% time savings for customers like Providence Health ## Strategic Focus - **Product expansion**: Continuing to build out the full lifecycle suite (as seen with acquisitions and new product launches like ThreatShield) - **Global growth**: Serving international markets and supporting region-specific compliance - **Customer success**: Heavy emphasis on post-launch support, customer success team, online community, and The Cayuse Academy - **Innovation philosophy**: "If it adds value, it’s innovation" – focused on continuous improvement for customers and team ## Why Work Here - **Culture**: Emphasizes collaboration, continuous learning, and professional development. Employee-led thought leadership and training are encouraged. - **Culture-Based Slack Channels**: Pet photos, wellness challenges, online events – to connect employees through shared interests. - **Holistic well-being**: "We encourage and support a holistic approach to well-being, prioritizing physical, mental, and emotional health for our employees and the communities we serve." - **Remote-first**: Most roles are listed as "Remote - US Based" (Engineering, Product Management, Sales, Support) - **Diversity & Inclusion**: "We proactively recruit, engage, and retain diverse and empowered teams. Everyone has equal access to opportunities." - **Impact**: Work directly supports organizations conducting life-changing research – a mission-driven environment - **Company size**: ~129 employees (per LinkedIn), offering a small-company feel with the stability of a 30-year-old company backed by private equity - **Current openings**: Engineering Manager, Senior Software Engineer (Java), Tech Lead, Technical Program Manager, Product Manager - Compliance, Senior Account Executive, Strategic Account Manager, Solutions Consultant, Business Development Representative ## Sources 1. [cayuse.com](https://www.cayuse.com/) – Company website 2. [cayuse.com/about](https://www.cayuse.com/about/) – About page, mission, leadership 3. [cayuse.com/careers](https://www.cayuse.com/careers/) – Careers page, culture, benefits 4. [job-boards.greenhouse.io/cayuse](https://job-boards.greenhouse.io/cayuse) – Current job openings 5. [linkedin.com/company/cayuse](https://www.linkedin.com/company/cayuse) – LinkedIn company profile (revenue, headcount, news) ## Other roles at Cayuse - [Solutions Consultant Team Lead](https://feeny.ai/job/solutions-consultant-team-lead-cayuse-chicago-b1dderv9jnzs) — Chicago, IL - [Client Relationship Director](https://feeny.ai/job/client-relationship-director-cayuse-remote-zvv5rtwfsa1z) - [VP of Product Management](https://feeny.ai/job/vp-of-product-management-cayuse-remote-97tkayf1xpsv) - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-cayuse-remote-9ekb15456ed2)