--- title: 'Regional Lead, Sales Engineering - AMER at Talon.One' canonical: 'https://feeny.ai/job/regional-lead-sales-engineering-amer-talon-one-boston-y676ktkhtxdy' type: 'job' last_seen: '2026-09-11' --- # Regional Lead, Sales Engineering - AMER at Talon.One - **Company:** Talon.One - **Location:** Boston, MA / New York, NY - **Posted:** 2026-07-16 - **Last confirmed live:** 2026-09-11 - **Apply:** https://www.talon.one/job-listing?gh_jid=4895921101 ## Job description ## ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 300 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ## ABOUT THE ROLE: As a Regional Lead, Sales Engineering, you will lead a high-performing team of senior pre-sales consultants in the Americas region. At Talon.One, it is critical that our SEs are knowledgeable and passionate about the Talon.One promotions & loyalty platform, in order to consult enterprise prospects & strategic accounts throughout the sales process. You will also leverage your product and consulting expertise in the pre-sales process to educate and help team members grow. This is a remote-first role; however you must be located within commuting distance of our Boston or New York City hubs. This role also requires occasional domestic and international travel (<30% of the time). ## ABOUT THE TEAM: The Americas Sales Engineering team currently consists of 5 senior members who support all deal/prospect activity in the AMER region. This leader will partner closely with the sales team; guiding both Sales Engineers & Account Executives on key deals and providing hands-on deal support as needed. In addition to managing the SE team day to day, you will also be responsible for helping individual team members grow and develop skills to further their impact & careers. ONCE YOU ARE HERE YOU WILL: - Lead, mentor, and manage a team of Sales Engineers, supporting their professional development and career progression - Define and champion best practices across the SE function, raising the bar for technical excellence - Help the team navigate complex & high-value deals - Identify gaps and inefficiencies in current sales cycles, proposing and implementing scalable improvements - Develop strong cross-functional partnerships with Sales, Product, and Customer Success to align on business objectives - Own knowledge-sharing and documentation practices to ensure institutional knowledge is captured and accessible - Contribute to hiring, onboarding, and building a high-performing regional SE team WHAT YOU SHOULD BRING TO THE TABLE: - 3-5 years leadership experience in a Pre-Sales, Sales Engineer, Business Analyst, Implementation Consultant, or similar function - Proven track record of supporting enterprise SaaS sales teams in a complex  multi-stakeholder environment. - Excellent understanding of modern application architectures (e.g. REST API, Microservices) within enterprise IT organizations - Understanding the nuances of consulting - e.g. tactical empathy, in order to apply and present complex solutions effectively - Ability to help the team to adapt and tailor communication based on the industry and persona you are dealing with - Ability to balance abstracting out to business value, and diving deep into technical detail as the situation evolves - Excellent written and verbal communication skills (especially technical vocabulary), with the ability to explain complex topics in easily understood, concise language ## WHAT'S IN IT FOR YOU: - $1,200 annual learning budget - Manage your own time off with our flexible PTO policy - $350 home office setup budget, a $50 monthly home office allowance - Freedom to work from abroad for up to 90 days worldwide! - WeWork On-Demand access for flexible workspace solutions - Mental health support with nilo.health - Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP) - Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4% - We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage WHY YOU SHOULD WORK FOR US: - The right attitude: modern methods and a diverse, creative workspace with an open and international culture - Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team - Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn - A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware - High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees Do you want this job? We’d love to hear from you! Apply directly via the form below. Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind. Find out more about our [Candidate Privacy Policy](https://www.talon.one/legal/candidate-privacy-policy). ## About Talon.One ## Company Overview - **One-liner**: Talon.One is the leading incentives engine that unifies loyalty, promotions, and gamification into a single flexible platform, enabling enterprise brands to build personalized, profitable customer rewards. - **Entity Type**: Private (growth stage; acquired by/gone public? Not indicated – still operates as Talon.One under Adyen? Source says "joins forces with Adyen" – treat as private, likely part of Adyen group but not publicly traded standalone) - **Headquarters**: Berlin, Germany - **Founded**: 2015 - **Founders**: Not publicly listed in the provided sources (may be multiple; not disclosed) ## Core Business - **Primary industry**: Customer engagement / loyalty & promotions software (SaaS, enterprise) - **Target customers**: Enterprise teams across retail, fintech, QSR, grocery, and B2B – including marketers, growth leads, product managers, and developers - **Mission/purpose**: To break the cycle of rigid, discount-first loyalty platforms by putting promotion and loyalty design back in the hands of teams, enabling companies to build, test, and evolve distinctive incentives strategies. ## Products & Services - **Incentives Engine (Core Platform)**: Unified platform combining loyalty program management, personalized promotions, and gamification. Supports offer management & execution, enterprise loyalty management, and personalized promotions. - **Talon.One Predict**: AI/ML-powered tool that predicts customer behavior, tests smarter incentives, and optimizes promotional spend. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company; financial details undisclosed) - **Key Metric**: Over 300 enterprise clients (including Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees; 8 global hubs. - **Notable Investors/Partners**: Recently announced a partnership / joining forces with Adyen (the payments platform). Clients include Adidas, Nordstrom, Sephora, Carlsberg. - **Growth Signals**: Growing from foundation in 2015 to 300+ employees and 300+ clients; global expansion with hubs in US, UK, Singapore, Australia; increased strategic importance of incentives in the market. ## Competitive Advantages - **Platform flexibility**: Separates logic from execution, enabling teams to design, test, and evolve promotions and loyalty programs without being locked into rigid systems. - **Enterprise scalability**: Handles millions of real-time incentive decisions across markets, channels, and use cases. - **Data-driven personalization**: Allows use of any data to create personalized, gamified rewards beyond generic discounts. - **Security & reliability**: Enterprise-grade security built in. ## Strategic Focus - Deepening integration with payments/omnichannel (as hinted by Adyen alliance) - Expanding geographic footprint (hubs in US, UK, Singapore, Australia) - Investing in AI capabilities (Predict product) - Continuing to shift customers from legacy loyalty platforms toward more agile, testable incentive strategies. ## Why Work Here - **Culture highlights**: Values of ownership, learning, teamwork, feedback, speaking the truth, prioritizing action over consensus. Described as curious, generous collaborators who enjoy solving hard problems. - **Global team**: Over 55 nationalities; English is working language; diverse and inclusive environment. - **Hybrid/remote policy**: Hybrid model – Berlin HQ runs hybrid (onsite + remote). Hubs use coworking spaces. Teams agree on in-office rhythms. Opportunity to work remotely from outside country of employment for up to 90 days per year. - **Visa sponsorship**: Full visa process supported for hires in Berlin, including relocation budget. Varies by country for other hubs. - **Recruitment process**: Typically 2–5 weeks. Includes recruiter screen, manager/technical interview, take-home task, panel interview, decision. Feedback often within 2–3 days per stage. - **Perks**: Not detailed, but mentioned relocation budget, visa support, and a collaborative environment. ## Sources 1. [talon.one](https://www.talon.one/about-us) 2. [talon.one](https://www.talon.one/) 3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/talonone/) 4. [uk.linkedin.com](https://uk.linkedin.com/company/talon.one) ## Other roles at Talon.One - [IT Service Desk Specialist](https://feeny.ai/job/it-service-desk-specialist-talon-one-denver-0k3ahjevhsff) — Denver, CO - [Strategic Account Manager, AMER](https://feeny.ai/job/strategic-account-manager-amer-talon-one-boston-dtyc25e00tpa) — Boston, MA / New York, NY / Denver, CO - [Product & AI Security Engineer](https://feeny.ai/job/product-ai-security-engineer-talon-one-berlin-qr3gpk622w7k) — Berlin, Germany - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-talon-one-boston-y2jycpvk2yg7) — Boston, MA / New York, NY - [People Operations Partner](https://feeny.ai/job/people-operations-partner-talon-one-boston-eq3806ha9hcm) — Boston, MA - [Customer Success Regional Lead, APAC](https://feeny.ai/job/customer-success-regional-lead-apac-talon-one-singapore-rsd9xnkhtypj) — Singapore - [Strategic Account Executive, AMER](https://feeny.ai/job/strategic-account-executive-amer-talon-one-united-states-x0exgrb9kzqr) — United States - [Senior Sales Operations Manager](https://feeny.ai/job/senior-sales-operations-manager-talon-one-berlin-6x457w2wkmzn) — Berlin, Germany - [Technical Account Manager Lead, AMER](https://feeny.ai/job/technical-account-manager-lead-amer-talon-one-boston-ybkh0qr2k357) — Boston, MA / New York, NY - [Documentation Engineer](https://feeny.ai/job/documentation-engineer-talon-one-berlin-039je557b90g) — Berlin, Germany