---
title: 'Reimbursement Specialist at Tactile Medical'
canonical: 'https://feeny.ai/job/reimbursement-specialist-tactile-medical-minneapolis-56gysmsf9svn'
type: 'job'
last_seen: '2026-09-15'
---

# Reimbursement Specialist at Tactile Medical

- **Company:** Tactile Medical
- **Location:** Minneapolis, MN
- **Compensation:** $24–$31/hr
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/tactilemedical/jobs/4391076009

## Job description

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Reimbursement Specialist is responsible for collaborating with patients, clinicians, payers, and the internal and field team to retrieve and provide information and documentation necessary to facilitate order movement, authorization or continued authorization of Tactile Medical equipment. Perform all job responsibilities while maintaining compliance with all appropriate regulatory requirements including HIPAA.

Accountabilities & Responsibilities

- Assist internal and field team, payers, and patients in understanding payer methodologies and resolution of issues in the order process through outreach and response to inquiries
- Facilitate Change of Insurance (COI) reviews, outreach, and order movement
- Obtain information and documentation necessary for authorization or continued authorization requests
- Serve as a resource for internal team and patients to ensure we are gathering appropriate documentation for reauthorization requests
- Submit authorization and reauthorization requests and effectively educate payers to secure and ensure appropriate payment
- Submit for additional garment orders
- Other duties as assigned

Education & Experience

Required:

- Bachelor’s degree or equivalent work experience
- 3+ years of experience working within medical insurance or billing
- 2+ years of out and inbound patient interaction experience within the healthcare or medical device industry

Preferred:

- Previous experience with prior authorizations
- Experience with outpatient DME billing (rental products)

Knowledge & Skills

- Strong knowledge of medical insurance benefits and authorization processes
- Must be persuasive and credible with third party payers
- Demonstrated organizational and time management skills
- Proven ability to multi-task, prioritize, and meet required deadlines
- High attention to detail and accuracy
- Thrive in a fast-paced continuously changing environment by balancing multiple deadline driven priorities
- Operate as a strong team player with a high degree of flexibility
- Exhibit excellent grammar, verbal and written communication skills
- Ability to learn quickly and use new technologies to enhance processes and efficiencies

Competencies

- Influencing
- Communication
- Process Management
- Priority Setting
- Peer Relationships
- Problem Solving
- Drive for Results
- Technical Learning
- Time Management

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range $23.89—$31.35 USD

To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/

To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

## About Tactile Medical

## Company Overview
- **One-liner**: Tactile Medical develops at-home pneumatic compression devices to treat lymphedema and chronic venous insufficiency, helping patients manage chronic swelling at home.
- **Entity Type**: Public (ticker not listed in provided search results)
- **Headquarters**: Minneapolis, Minnesota, USA (corporate HQ); manufacturing in New Brighton, Minnesota
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Medical devices (lymphedema treatment, chronic venous insufficiency, airway clearance)
- **Target customers**: B2B (clinicians, hospitals, clinics) and B2C (patients)
- **Mission**: “We reveal and treat people with underserved chronic conditions and help them care for themselves at home” [tactilemedical.com/about-us/](https://tactilemedical.com/about-us/)

## Products & Services
- **Flexitouch® Plus system**: Advanced pneumatic compression device for treating lymphedema and chronic venous insufficiency. Clinically proven to reduce swelling and discomfort throughout the body. [tactilemedical.com/](https://tactilemedical.com/)
- **Nimbl™**: Small, light, compact pneumatic compression controller designed for portability and improved patient experience. [tactilemedical.com/](https://tactilemedical.com/)
- **AffloVest**: Airway clearance therapy device for chronic respiratory conditions and neuromuscular disorders, helping loosen and move mucus for easier breathing. [tactilemedical.com/](https://tactilemedical.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available from search results
- **Key Metric**: Not publicly available (no revenue or funding data in search results)
- **Notable Investors/Partners**: Not publicly available from search results
- **Growth Signals**: Nationwide team of Territory Account Managers and Patient Education Consultants; tens of thousands of patients treated annually; expansion into airway clearance with AffloVest; US-based manufacturing. [tactilemedical.com/about-us/](https://tactilemedical.com/about-us/)

## Competitive Advantages
- **Patient-first approach**: Comprehensive support including personalized setup, training, follow-up, and reimbursement navigation. [tactilemedical.com/about-us/](https://tactilemedical.com/about-us/)
- **Clinically proven devices**: Backed by clinical research and used by tens of thousands of patients annually.
- **US domestic manufacturing**: Engineering, Quality, R&D, and Supply Chain teams in New Brighton, MN, ensuring quality control and innovation. [tactilemedical.com/about-us/careers/](https://tactilemedical.com/about-us/careers/)
- **Integrated care model**: Combination of innovative devices, personalized care, and support services increases clinical efficacy and reduces healthcare costs.

## Strategic Focus
- **Current priorities**: Expanding patient access to lymphedema and chronic venous insufficiency treatments; developing next-generation devices (e.g., Nimbl); entering new therapeutic areas (airway clearance with AffloVest); strengthening field sales and patient education network.
- **Direction for growth**: Continued innovation in at-home therapy devices, broadening reimbursement coverage, and scaling the national field team to reach more underserved patients.

## Why Work Here
- **Culture highlights**: Values include transparency, drive, collaboration, embracing change, and compassion. Emphasis on patient-first mindset and making a meaningful difference. [tactilemedical.com/about-us/](https://tactilemedical.com/about-us/)
- **Work setting**: Hybrid (corporate HQ and manufacturing), remote, field-based, and office roles available. Field roles include Territory Account Managers and Patient Education Consultants. [tactilemedical.com/about-us/careers/](https://tactilemedical.com/about-us/careers/)
- **Notable perks**: Opportunity to work with a mission-driven team focused on improving quality of life for patients with chronic conditions; comprehensive support from reimbursement experts and clinical staff; US-based manufacturing and R&D.

## Sources
1. [tactilemedical.com/about-us/](https://tactilemedical.com/about-us/)
2. [tactilemedical.com/about-us/careers/](https://tactilemedical.com/about-us/careers/)
3. [tactilemedical.com/](https://tactilemedical.com/)
4. [tactilemedical.com/about-us/leadership/](https://tactilemedical.com/about-us/leadership/)
5. [tactilemedical.com/about-us/careers/our-purpose/](https://tactilemedical.com/about-us/careers/our-purpose/)
6. [job-boards.greenhouse.io/tactilemedical](https://job-boards.greenhouse.io/tactilemedical)

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