---
title: 'Relationship Manager at RISE'
canonical: 'https://feeny.ai/job/relationship-manager-rise-cebu-city-cs16sxsesp82'
type: 'job'
last_seen: '2026-09-07'
---

# Relationship Manager at RISE

- **Company:** RISE
- **Location:** Cebu City, Philippines
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/rise/f99fee2e-bae6-4220-a34e-48cc17b8767a

## Job description

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.

The Relationship Manager is responsible for client-care for all RISE clients and involves day-to-day management of all client deliverables for one or more accounts. He/she provides product and service information; resolving product and service problems, and ensures that the service and its clients are managed efficiently and effectively in a timely fashion to help support the business. The Relationship Manager exist to improve the company’s relationship with its partners and customers. This role mainly focus on developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders.

Duties and Responsibilities

- Build and maintain long-term relationships with an assigned portfolio of clients, serving as their primary point of contact for account-related matters
- Resolve client queries and escalations, coordinating with internal teams to close outstanding concerns within agreed timelines
- Identify and escalate cross-sell and upsell opportunities within the assigned portfolio for review
- Execute client retention plans within targets and guidelines set by their reporting line
- Coordinate with the Sales team to onboard new clients and transition them into ongoing account management
- Serve as the primary liaison between clients and internal teams, routing requests and issues to the appropriate department
- Support other departments in resolving client-related issues within their assigned portfolio

## Qualifications

- Graduate of any 4 year  course, or any equivalent practical experience
- 4+ years of experience in client relationship management, account management, or a similar client-facing role
- Experience operating within a defined account portfolio, without requirement for prior team leadership or account strategy ownership
- Demonstrated negotiation and presentation skills
- Proficiency with Google Suite, LinkedIn, and other relevant software used for client research and account management

Personal Characteristics

- Excellent listening, negotiation and presentation skills
- A highly positive attitude and perseverance
- Respond to high stress situations in a positive manner.
- Must be able to multi-task and organize effectively
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, able to think critically, reliability and maturity
- Fast learner and able to understand the company’s processes, culture, and products

Join the mission!

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

## About RISE

## Company Overview
- **One-liner**: Rise is a global payroll, compliance, and contractor management platform that enables companies to hire, onboard, and pay distributed teams in 190+ countries using both fiat and cryptocurrency.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States (with an office in Beachwood, Ohio)
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Financial Services / Global Payroll SaaS / HR Tech
- **Target Customers**: B2B; Finance & Ops, Legal & Compliance, HR & People teams; DAOs and Web3-native companies; traditional enterprises hiring globally
- **Mission/Purpose**: Streamline international workforce payments with automated compliance, tax documentation, and flexible payout options, bridging the gap between traditional finance and crypto-native teams.

## Products & Services
- **Global Contractor Pay**: Onboard, manage, and pay independent contractors in 190+ countries with automated compliance checks, tax documentation, and flexible scheduling.
- **Employer of Record (EOR)**: Hire full-time employees abroad without a local entity; handles compliant employment agreements, benefits (healthcare, crypto-friendly 401(k)), and tax/legal documentation.
- **Direct Payroll**: U.S. employee payroll processing with automated tax filings and compliance; allows salary withdrawal in local currency and stablecoins.
- **Agent of Record (AOR)**: Shields businesses from contractor misclassification risk; handles onboarding, payments, and compliance for independent contractors globally.
- **Rise ID**: On-chain, portable professional identity verification with KYC/KYB/AML checks, providing reusable verification across engagements.
- **Rise Earn**: Lets companies and contractors earn yield on idle USDC balances, powered by Aave on Arbitrum.
- **Hybrid Payroll**: Funding options from bank accounts or crypto wallets; workers can withdraw in 90+ local currencies, stablecoins, or 100+ cryptocurrencies.
- **International Health & Travel Insurance**: Benefits package for contractors via a global partner network.

## Market Standing
- **Total Funding**: $10.1M (USD)
    - **Series A (Nov 2024)**: $6.3M led by Polymorphic Capital and Draper Associates (6 investors)
    - **Seed Round (Apr 2023)**: $3.8M led by Polymorphic Capital and Ryze Labs (16 investors)
- **Key Metric**: Processed over **$1.5 billion** in total payroll volume.
- **Headcount**: 47 employees (+41.7% YoY), distributed across 9 countries (United States, Brazil, United Kingdom, Mexico, Colombia, and others).
- **Notable Investors/Partners**: Polymorphic Capital, Draper Associates, Ryze Labs.
- **Growth Signals**: SOC 2 Type II certified; registered as a Money Service Business (FinCEN); integration with Gnosis Safe, Coinbase, MetaMask; strong 30,830 LinkedIn followers (+21.6% YoY).

## Competitive Advantages
- **Crypto-Native & Fiat Flexibility**: Only platform offering truly hybrid payroll—fund via bank account or on-chain treasury; workers choose fiat or 100+ cryptocurrencies.
- **Unified Compliance**: Covers EOR, AOR, and contractor management under one roof, reducing the need for multiple vendors.
- **On-Chain Identity**: Rise ID provides portable, reusable KYC/AML, eliminating redundant onboarding for workers across multiple engagements.
- **Regulatory Maturity**: SOC 2 Type II, GDPR compliant, registered Money Service Business—a high bar of trust for both traditional and crypto clients.
- **Broad Global Coverage**: 190+ countries for contractor and EOR support with local legal compliance.

## Strategic Focus
- **Growth Priorities**: Scaling the financial ramp and Rise ID product lines; expanding enterprise partnerships in both Web3 and traditional global hiring markets; deepening integrations with major chains and wallets.
- **Product Direction**: Continuing to build "Rise Financial Ramp" to bridge fiat and crypto liquidity for payroll, and advancing on-chain identity infrastructure.
- **Regulatory Expansion**: Maintaining and extending licensing (Money Service Business) to support compliance-heavy customers globally.

## Why Work Here
- **Culture & Ratings**: Employees rate the company 4.8/5.0 (3 reviews on LinkedIn). Work-life balance: 4.8, Compensation: 4.5, Culture: 4.5, Career: 4.8.
- **Work Policy**: Hybrid workspace—employees engage in a combination of remote and on-site work (typical time on-site not specified). Team is distributed across 9 countries.
- **Engineering Culture**: Deeply technical team working on blockchain, stablecoins, DeFi integrations (Aave, Arbitrum), and on-chain identity systems in a fintech context.
- **Perks**: Offers international health and travel insurance for contractors; flexible payment schedules; crypto-friendly benefits (e.g., 401(k) in crypto).
- **Current Openings** (as of Sep 2026): Senior Personalreferent/International HR Advisor, Partner Manager - Strategic Partnerships, and a Product Director - Blockchain & Crypto.
- **Impact**: Engineers and product people work on infrastructure that moves real money ($1.5B processed) and navigates cutting-edge regulatory and technical frontiers.

## Sources
1. [riseworks.io](https://www.riseworks.io/) – Official website with full product details
2. [linkedin.com](https://www.linkedin.com/company/riseworks) – LinkedIn company page
3. [builtin.com](https://builtin.com/company/rise-works-inc) – Built In profile
4. [riseworks.io/careers](https://www.riseworks.io/careers) – Careers page
5. [riseworks.io/careers/product-director-blockchain-crypto](https://www.riseworks.io/careers/product-director-blockchain-crypto) – Job posting for Product Director

## Other roles at RISE

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- [Employee Relations Specialist](https://feeny.ai/job/employee-relations-specialist-rise-makati-city-jd68ybw70z1h) — Makati City, Philippines
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- [Head of Marketing](https://feeny.ai/job/head-of-marketing-rise-makati-city-8jz1qmb5v34v) — Makati City, Philippines
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