---
title: 'Reliability Success Manager at Augury'
canonical: 'https://feeny.ai/job/reliability-success-manager-augury-united-states-6mgn34mwzd0s'
type: 'job'
last_seen: '2026-09-09'
---

# Reliability Success Manager at Augury

- **Company:** Augury
- **Location:** United States
- **Posted:** 2026-07-17
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.augury.com/careers/8637408002?gh_jid=8637408002

## Job description

A leading Industrial AI company, Augury helps the world’s manufacturers leverage real-time production insights and data to drive new levels of efficiency. By combining predictive and prescriptive technology with operational data and customized AI agents, production teams can improve uptime, reduce costs, and maximize yield and capacity. Our mission is to transform how people and machines work together to push the boundaries of human productivity.

As a Reliability Success Manager, you will be key in driving customer growth, retention, and expansion for Augury. You will have a direct impact on the foundation of a complex IoT support infrastructure being a part of our growing team in a new hybrid role. You will have a significant contribution in digitally transforming global enterprise organizations to achieving machine health. This position is remote.

A Day In Your Life

- You will join a growing team of Augury platform experts dedicated to helping customers drive adoption and grow their machine health solutions
- Develop a trusted advisor relationship with technical project leads & maintenance/reliability external stakeholders
- Identify key strategic items to drive facility customer growth and expansion opportunities on the Augury platform
- Collaborate with a dotted line with the Corporate CSM and will function as a pod with them to ensure top-down and bottom-up success for customers
- Quarterback optimal facility level experience, including training, onboarding, IoT issues, and fielding technical problem resolution and communication for all Augury issues that may arise
- Interface with Product and Engineering teams regarding customer feedback to shape our product roadmap
- Establish post-implementation adoption activities to closely monitor the success of customer initiatives
- Move customers through the Maturity Index by leveraging SME to change mindsets from reactive to proactive, and to integrate Augury into their work processes and operations
- Ensure fast time to first value for facilities, and consistently highlight areas of opportunity back to internal teams to accelerate expansions and upsells

## What You Bring

- Experience: You have knowledge and experience in vibration analysis, reliability, & maintenance operations with at least 3+ years in a customer facing capacity. Vibration Analysis CAT 2+, is required. Minimal scheduled travel is required for this role.
- Customer Centric: You are a relationship builder and customer advocate. You also thrive on cross-functional team collaboration and understand the importance of working with technical teammates in order to analyze ROI, drive impact, and provide a seamless customer experience.
- Strong Communicator: You have strong interpersonal skills and the ability to communicate effectively both internally and externally. You are able to communicate complex technical and vibration data to a non-technical person in a concise, clear, and easily understood manner.
- Bi-lingual a plus. Portuguese, Spanish, Mandarin, Japanese, German or French preferred.

We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.

The pay range for this position in Colorado, California, and New York is a base salary of $105,000 - $125,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience. Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.

## About Augury

## Company Overview
- **One-liner**: Augury provides industrial AI solutions that monitor machine health and production processes to help manufacturers reduce downtime, improve efficiency, and achieve more predictable operations.
- **Entity Type**: Private (Series F)
- **Headquarters**: New York, New York, USA (with offices in Haifa and Tel Aviv, Israel)
- **Founded**: 2011
- **Founders**: Gal Shaul and Saar Yoskovitz

## Core Business
- **Primary industry/industries**: Industrial AI, Machine Health, Production Health, Manufacturing Technology
- **Target customers**: B2B, Enterprise — global manufacturers across 10+ verticals including food & beverage, chemicals, pharmaceuticals, automotive, and more
- **Mission or purpose statement**: To transform how people and machines work together to push the boundaries of human productivity, providing manufacturers with insights into the health of machines, processes, and operations [augury.com](https://www.augury.com/about/)

## Products & Services
- **Machine Health**: Continuous monitoring and predictive maintenance across every asset in industrial environments, using AI to detect failures before they happen and prescribe corrective actions.
- **Production Health**: An AI-driven view into machines, processes, and operations (launched after acquiring Seebo in 2022) to improve process efficiency, maximize yield, and reduce waste and emissions.
- **Industrial AI Agents**: AI agents built for every role in operations that can kick off multi-step tasks and work across systems autonomously, from first alert to final decision.
- **Auguscope**: A smartphone-connected machine health product (first beta program in the US).

## Market Standing
- **Valuation/Market Cap**: Unicorn status achieved in 2021 after a $180M Series E round [augury.com](https://www.augury.com/about/). Latest round: $75M Series F in 2025.
- **Key Metric**: Total funding of over $255M (Series E $180M in 2021, Series F $75M in 2025). The company's AI is powered by 1.1B+ hours of real machine readings.
- **Notable Investors/Partners**: Not fully disclosed in search results, but the company has raised significant capital from top-tier venture firms to achieve unicorn status.
- **Growth Signals**: 170+ countries with customers, 40+ global manufacturers trust Augury, 310% ROI as measured in Forrester’s Total Economic Impact™ study, 10+ verticals served, and a 2022 acquisition of Seebo to launch the Production Health category [augury.com](https://www.augury.com/).

## Competitive Advantages
- **Massive proprietary data moat**: 1.1B+ hours of real machine readings powering AI agents, continuously contextualizing data across entire operations — a dataset no competitor can easily replicate [augury.com](https://www.augury.com/).
- **End-to-end AI platform**: Covers the full production line from first alert to final decision, combining Machine Health and Production Health into a single intelligence layer.
- **Proven ROI**: 310% ROI as measured in Forrester’s Total Economic Impact™ study, with real-world case studies of millions saved from avoided failures.
- **15+ years of domain expertise**: CAT III/IV Vibration Analysts, Reliability Success Managers, and deep industrial knowledge built since 2011.

## Strategic Focus
- **Scaling Industrial AI Workforce**: Moving beyond predictive maintenance to AI agents that can autonomously take action across systems, serving every role in operations.
- **Global expansion**: Serving customers in 170+ countries across 10+ verticals.
- **Deepening the AI moat**: Continuously training models on the world’s largest library of industrial machine data (1.1B+ hours).
- **Sustainability**: Helping customers reduce waste and emissions as a core value proposition alongside uptime and productivity.

## Why Work Here
- **Hybrid & Remote-First Culture**: Augury is a hybrid global company. Engineering roles in Haifa and Tel Aviv are hybrid, while many roles in the US and Europe are fully remote. The company provides a home-office stipend for remote employees [builtin.com](https://builtin.com/company/augury).
- **Purpose-Driven Mission**: Employees work on solving real problems for real people — helping transform manufacturing and reduce industrial waste and emissions. The company emphasizes "Do something you love. Do something that matters." [augury.com](https://www.augury.com/careers/).
- **Strong Engineering Culture**: 81 Product + Tech Employees (out of 203 total), with roles spanning AI/ML Applied Research, GenAI Engineering, ML Ops, Full Stack Development, and more. R&D is centered in Haifa and Tel Aviv.
- **Growth & Learning**: The company emphasizes continuous learning from colleagues and customers, developing skills, knowledge, and networks for career growth.
- **People-First Values**: The culture is described as "People First" — employees love what they do, care about each other, learn and create as a team, and enjoy spending time together [augury.com](https://www.augury.com/careers/).
- **Global & Hybrid**: A hybrid global company with offices in New York, Haifa, and Tel Aviv, plus remote roles across the US and Europe.

## Sources
1. [augury.com - About Page](https://www.augury.com/about/)
2. [augury.com - Homepage](https://www.augury.com/)
3. [augury.com - Careers Page](https://www.augury.com/careers/)
4. [builtin.com - Augury Company Profile](https://builtin.com/company/augury)
5. [linkedin.com - Augury](https://www.linkedin.com/company/augury-systems)

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