---
title: 'Remote Customer Service – Booking Advisor at Aisles & Abroad'
canonical: 'https://feeny.ai/job/remote-customer-service-booking-advisor-aisles-abroad-boston-vacf68jzz2h8'
type: 'job'
last_seen: '2026-09-10'
---

# Remote Customer Service – Booking Advisor at Aisles & Abroad

- **Company:** Aisles & Abroad
- **Location:** Boston, MA
- **Compensation:** $45k–$75k
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/aisle_and_abroad/82f23572-15f8-4989-83b7-5892b7008ce2

## Job description

Job Title: Remote Customer Service Representative – Travel Booking Job Type: Flexible Schedule | Remote

## About Us

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

Position Overview We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences. This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

## Key Responsibilities

- Assist clients with selecting and booking hotel accommodations
- Provide accurate information on hotel options, amenities, pricing, and availability
- Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
- Maintain accurate records of client interactions and bookings
- Collaborate with team members to ensure a smooth client experience
- Stay informed on travel trends and hotel offerings
- Participate in virtual training sessions and team meetings

Qualifications:

- Strong communication and customer service skills
- Professional, positive, and client-focused attitude
- Ability to work independently and manage time effectively
- Basic computer proficiency and reliable internet access
- Interest in travel and hospitality

Previous experience in customer service, hospitality, or sales is beneficial but not required.

What We Offer:

- Remote work with flexible scheduling
- Training and access to industry tools and resources
- Supportive team environment and mentorship
- Performance-based earning potential
- Access to travel-related discounts and perks
- Opportunities for personal and professional growth

How to Apply If you are interested in supporting clients with booking travel and providing excellent service, we encourage you to apply today.

## About Aisles & Abroad

## Company Overview
- **One-liner**: A modern wedding, event, and destination experience studio that curates beautifully planned celebrations and meaningful journeys for clients.
- **Entity Type**: Private (Bootstrapped – no disclosed funding)
- **Headquarters**: United States (remote-first; administrative presence in New Jersey)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Travel & tourism, events & weddings, hospitality services
- **Target customers**: B2C (individuals planning weddings, honeymoons, destination events, anniversaries, and group travel)
- **Mission or purpose statement**: “Crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination.”

## Products & Services
- **Wedding Planning & Coordination**: Full-service and partial planning for local and destination weddings.
- **Destination Wedding & Honeymoon Consulting**: Personalized itineraries, vendor coordination, and travel logistics for couples.
- **Event & Travel Planning**: Local events, anniversary trips, and group celebrations.
- **Cruise & Hotel Booking**: Expert booking of cruises, hotels, vacation homes, and all-inclusive resorts (partnered with a host agency with 70+ years of experience).
- **Luxury Destination Specialist**: Premium concierge-level support for high-end travel itineraries and reservations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Rapid hiring – currently listing over 730 active job openings across remote roles, indicating strong growth.
- **Notable Investors/Partners**: Partnered with an award-winning host agency (70+ years in travel industry). Specific partner names not publicly listed.
- **Growth Signals**: 733+ active jobs on bebee.com and 748 listings aggregated; continuous posting of new remote roles (Booking Assistant, Cruise Travel Rep, Luxury Specialist, etc.)

## Competitive Advantages
- **Remote-first, fully distributed team** – allows hiring talent across the U.S. without geographic constraints.
- **Structured onboarding and training** – provides access to reservation systems, travel resources, and supplier webinars.
- **Deep specialization in weddings and destination events** – a niche that combines event planning with travel expertise.
- **Personalized, high-touch service model** – focuses on bespoke experiences rather than volume.

## Strategic Focus
- Scaling the remote team to support a growing client base while maintaining a personalized service standard.
- Expanding service offerings: from weddings and honeymoons to broader destination experiences (anniversaries, group travel, luxury getaways).
- Investing in technology and training to ensure seamless remote coordination and client communication.

## Why Work Here
- **Fully remote, flexible work environment** – work from anywhere in the U.S. with reliable internet.
- **Competitive pay** – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- **Benefits** – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- **Training & development** – structured onboarding, supplier webinars, and ongoing professional development.
- **Collaborative, supportive culture** – described as a “collaborative and supportive team” with a warm, personalized approach.
- **Diverse role types** – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.

## Sources
1. [Lever Careers Page – Aisles & Abroad](https://jobs.lever.co/aisle_and_abroad)
2. [BeeBee Company Profile – Aisle and Abroad](https://bebee.com/us/companies/aisle-and-abroad)
3. [RemoteOK – Aisle and Abroad](https://remoteok.com/company/aisle-and-abroad)
4. [Lever Job Posting – Cruise & Hotel Booking Specialist](https://jobs.lever.co/aisle_and_abroad/04a67b00-f2e9-4115-bfdc-2a143ad8a687)
5. [Lever Job Posting – Luxury Destination Specialist](https://jobs.lever.co/aisle_and_abroad/f88072d7-bf2b-4b2d-bb79-c8a630d29a6e)

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