--- title: 'Remote Enrollment - Outreach Coordinator (Spanish Speaking) at Medsien' canonical: 'https://feeny.ai/job/remote-enrollment-outreach-coordinator-spanish-speaking-medsien-united-states-2zw0phqxn6qr' type: 'job' last_seen: '2026-09-08' --- # Remote Enrollment - Outreach Coordinator (Spanish Speaking) at Medsien - **Company:** Medsien - **Location:** United States - **Posted:** 2026-06-19 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/medsien/jobs/5169435007 ## Job description Spanish / English Bilingual Outreach Coordinator Location: Remote (U.S.) Type: 1099 contractor ## About Medsien Medsien is transforming how healthcare is delivered beyond the hospital walls. We are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection. Through our hybrid approach—combining certified care partners with AI-powered dashboards, seamless EHR integration, and device connectivity—we help providers offer continuous, proactive care to patients with chronic conditions. Our mission is simple: help patients stay healthier, at home, and connected to their care teams while easing the workload for providers and practice. We’re scaling quickly and are looking for driven Spanish speaking bilingual Outreach Coordinators who are excited to grow their careers in phone sales while making a real impact on patient health. ## About the Role As an Outreach Coordinator, you’ll step into a role of patient outreach and enrollment by phone— but with a key difference: Your job is to connect with patients over the phone, build trust, educate them about the benefits, and compassionately guide them through enrollment. This is an excellent opportunity for individuals eager to develop sales skills while also bringing empathy and patient care to conversations with elderly and often vulnerable patients. Success in this role comes from balancing sales drive with compassionate communication. ## What you’ll do - Connect with patients on the Medsien platform - Build rapport quickly and communicate program benefits with clarity and empathy - Listen to patient concerns, handle objections with compassion, and help them feel supported - Guide patients step-by-step through the enrollment process with patience and professionalism - Manage your patient call pipeline and follow up as needed to ensure smooth enrollment - Accurately document all interactions and outcomes in Medsien’s systems - Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs ## Why this role is unique - Blend sales skills with empathy by helping patients access valuable care programs - Gain real-world experience in phone-based outreach, persuasion, and compassionate selling - Fully remote role with the backing of a supportive, mission-driven team - Be part of a healthcare startup where your work directly improves quality of life for patients ## What we’re looking for - Strong communication skills and a warm, professional phone presence - Ability to balance sales performance with empathy and patient care - Motivated by goals, targets, and performance-based results - Comfortable working in a high-call-volume sales environment while maintaining compassion - Organized, detail-oriented, and consistent with follow-up - Self-starter who thrives in a remote setting - Spanish knowledge - No healthcare background required —coachable, resilience, and a caring approach are what matter most ## About Medsien ## Company Overview - **One-liner**: Medsien provides a scalable, AI-powered platform and services for remote care management, helping healthcare organizations streamline chronic care, remote patient monitoring, and related programs. - **Entity Type**: Private (Venture-backed, Seed stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: Hamed Ahmadi, Sina Torabi ## Core Business - **Primary industry**: Healthcare technology (remote care management) - **Target customers**: Accountable Care Organizations, independent practices, FQHCs & community health centers, hospitals and health systems (B2B) - **Mission or purpose**: To simplify and streamline remote care so that connections between patients and providers are seamless, ultimately improving outcomes for the most vulnerable patients. ## Products & Services - **Chronic Care Management (CCM)**: Technology-enabled program to manage chronic conditions with automated tracking, reporting, and billing. - **Remote Patient Monitoring (RPM)**: Continuous monitoring of patient vitals and health data outside traditional clinical settings. - **Remote Therapeutic Monitoring (RTM)**: Focused on pain management and therapeutic response, including the first on-market RTM solution for pain management (launched 2022). - **Principal Care Management (PCM)**: Care management for patients with a single high-risk condition. - **Annual Wellness Visits (AWV)**: Support for conducting and documenting annual wellness visits. - **Advanced Primary Care Management (APCM)**: Fully managed solution launched in July 2025 to power the next generation of primary care. - **Hybrid Services**: Medsien augments its technology with a team of certified care partners (e.g., Certified Medical Assistants) to handle patient outreach, enrollment, and follow-up. All offerings are delivered via a SaaS platform with AI-driven workflow automation and deep EHR integrations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$9.15M** across multiple rounds (last known: Seed round of $4.3M in June 2022) - **Notable Investors/Partners**: - Lead investors: Naples Technology Ventures, Merus Capital - Strategic partner: Veradigm (named Veradigm Connect's "App of the Month" in May 2024) - **Growth Signals**: - Headcount grew **24.2% YoY** (to ~67 employees) as of mid-2025 - Opened offices in Istanbul, Turkey (engineering hub) and expanded to UK and Austria - Launched a fully managed APCM solution in July 2025 - Active job postings grew **122% YoY**, indicating aggressive hiring ## Competitive Advantages - **AI-native automation**: Generative AI automates enrollment, documentation, reporting, and billing workflows from start to finish. - **Hybrid technology + human touch**: Offers both a platform and a team of certified care coordinators, reducing the need for clients to hire additional staff. - **Seamless EHR integration**: Comprehensive ecosystem integrations allow rapid deployment with existing health IT stacks. - **Patient engagement focus**: Personalized, empathetic outreach drives high engagement and better outcomes for vulnerable populations. ## Strategic Focus - **Scaling Advanced Primary Care Management (APCM)**: The latest product launch targets the growing value-based care market. - **Expanding AI capabilities**: Continued investment in generative AI to reduce administrative burden for providers. - **Geographic expansion**: Growing engineering and operations presence in Turkey while maintaining US headquarters. - **Deepening partnerships**: Leveraging relationships like Veradigm to reach more healthcare organizations. ## Why Work Here - **Mission-driven impact**: Work on technology that directly improves the lives of over 150 million Americans with chronic conditions. - **Culture & values**: Emphasizes trust, harmony, and empathy; described as empathetic and collaborative. - **Remote & hybrid options**: Many clinical and some corporate roles are remote in the US; engineering roles are on-site in Istanbul; some roles are hybrid in San Francisco. - **Growth opportunities**: Rapidly scaling company (headcount up 24%, job postings up 122%) offering career advancement. - **Engineering culture**: Small, high-impact engineering team working with modern stack; roles listed include Full-Stack, Back-End, Mobile QA, and UI/UX. - **Notable perks**: Not explicitly listed, but the company offers the chance to shape a growing platform and work with top-tier healthcare investors. ## Sources 1. [medsien.com](https://www.medsien.com/) 2. [medsien.com/company](https://www.medsien.com/company) 3. [job-boards.greenhouse.io/medsien](https://job-boards.greenhouse.io/medsien) 4. [linkedin.com/company/medsien](https://www.linkedin.com/company/medsien) 5. [builtin.com/company/medsien](https://builtin.com/company/medsien) ## Other roles at Medsien - [Learning and Development Specialist](https://feeny.ai/job/learning-and-development-specialist-medsien-istanbul-x07frb97nwzh) — Istanbul, Turkey - [Project Manager](https://feeny.ai/job/project-manager-medsien-in-the-8ftk8c56nekx) — IN the, United States - [Head of Clinical Operations](https://feeny.ai/job/head-of-clinical-operations-medsien-in-jrbgkrz2bpsm) — IN, United States - [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-medsien-istanbul-mscd94gbhsgv) — Istanbul, Turkey - [Revenue Cycle Manager](https://feeny.ai/job/revenue-cycle-manager-medsien-in-the-eh3dqmwhgy52) — IN the, United States - [Remote Certified Medical Assistant- Bilingual Russian](https://feeny.ai/job/remote-certified-medical-assistant-bilingual-russian-medsien-in-6qqzexnfaewv) — IN, United States - [Account Executive](https://feeny.ai/job/account-executive-medsien-united-states-gkrgxm359s8n) — United States - [Project Manager](https://feeny.ai/job/project-manager-medsien-istanbul-6ek3k692wpf4) — Istanbul, Turkey - [Senior Marketing Manager](https://feeny.ai/job/senior-marketing-manager-medsien-united-states-zm6r6cke2njf) — United States - [Remote Certified Medical Assistant- Bilingual Hindi / Gujarati / Punjabi](https://feeny.ai/job/remote-certified-medical-assistant-bilingual-hindi-gujarati-punjabi-medsien-in-8wr5jc004ycm) — IN, United States