---
title: '[Remote] Senior Manager of Engineering at Convoso'
canonical: 'https://feeny.ai/job/remote-senior-manager-of-engineering-convoso-vadodara-gujarat-mfvd1cw1vmad'
type: 'job'
last_seen: '2026-09-18'
---

# [Remote] Senior Manager of Engineering at Convoso

- **Company:** Convoso
- **Location:** Vadodara Gujarat, India
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-18
- **Apply:** https://www.convoso.com/careers/?gh_jid=8775177002#job-listings

## Job description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

The Job:

At Convoso, we’re building the future of lead generation contact centers. We’re looking for a Senior Manager of Software Engineering to lead teams responsible for building, scaling, and maintaining our customer-facing applications, APIs, internal systems, and data infrastructure.

This is a hands-on engineering leadership role focused on technical execution, team performance, architecture, scalability, and operational excellence, while driving the practical use of AI throughout Engineering to improve how we develop, deploy, and operate software.

What You'll Be Doing:

- Drive the adoption and day-to-day use of AI to improve developer productivity, software quality, automation, troubleshooting, documentation, and engineering operations.
- Lead and develop Engineering teams, ensuring projects are delivered on time and at the expected level of quality.
- Establish and track engineering KPIs, development processes, and performance standards.
- Manage backlogs, sprints, priorities, dependencies, and resource allocation.
- Partner with Product, QA, DevOps, and CS to remove roadblocks and maintain visibility into project status and risks.
- Hire, coach, develop, and performance-manage engineering talent.
- Contribute to software and infrastructure architecture, technical debt reduction, security, scalability, and high availability.
- Respond to critical production issues, lead root-cause analysis, and drive improvements to prevent recurrence.
- Partner with Engineering leadership on team structure, headcount, tooling, and technology investments.

Who You Are:

- Must have: Demonstrated experience using AI tools and technologies in day-to-day Engineering operations.
- 10+ years of software engineering experience in a SaaS environment, including experience building scalable, high-availability applications.
- 4+ years of PHP with an MVC framework such as Symfony, Zend, or Laravel.
- 7+ years of MySQL or another relational database.
- 3+ years of HTML, JavaScript, and CSS, with experience using React, Angular, Vue.js, or similar frameworks.
- 5+ years leading software engineering teams as a Manager, Team Lead, or Director.
- Experience designing, building, and supporting applications using microservices architecture.
- Experience managing complex software projects from design through production and ongoing support.
- Strong experience with Agile development, including Scrum and/or Kanban.
- Experience partnering cross-functionally with Product, QA, DevOps, and other business teams.
- Experience hiring, developing, and managing engineering teams.
- Strong technical, business, and executive communication skills.
- Experience with additional languages such as Python, Node.js, C++, or Perl is a plus.
- BSc/MSc in Computer Science, Engineering, or equivalent practical experience.

## Nice to Have

- Experience with VoIP and real-time communications technologies, including SIP, RTP, Asterisk, FreeSWITCH, Kamailio, or similar platforms.
- Familiarity with call routing, telephony infrastructure, SBCs, and carrier integrations.
- Experience building or supporting high-volume, real-time voice systems.

Work Perks Worth The Hype:

- 100% covered premiums for employees + dependents (spouse + up to four children)
- PTO, Paid Sick Time, Holidays
- Your birthday off
- Monthly credits toward food & beverage
- Employee referral bonus
- And a team of highly experienced and kind colleagues!

## About Convoso

## Company Overview
- **One-liner**: Convoso provides an AI-powered contact center platform for revenue teams, offering outbound and inbound sales tools, dialer automation, and omnichannel engagement to drive conversions and compliance.
- **Entity Type**: Private (bootstrapped; no disclosed funding, 19+ years of profitable growth)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2006
- **Founders**: Nima Hakimi (CEO & Co-Founder), Bobby Hakimi (CPO & Co-Founder)

## Core Business
- **Primary industries**: Contact Center as a Service (CCaaS), Sales & Lead Generation, Customer Engagement, AI-powered Communications
- **Target customers**: B2B – enterprise and mid-market revenue teams in insurance, financial services, home services, legal, and outsourced contact centers
- **Mission**: To deliver more conversations, more conversions, and more revenue for success-driven companies through continuous innovation in AI and automation.

## Products & Services
- **Voso.ai**: Conversational AI solution that scales sales and revenue by handling live call handling, lead qualification, and appointment setting.
- **Power Dialer & Predictive Dialer**: Outbound dialing tools with advanced voicemail detection, caller ID reputation management, and speed-to-lead optimization.
- **Omnichannel Platform**: Inbound + outbound voice, SMS, email, and other channels unified in a single interface.
- **Compliance Suite**: Robocall mitigation, TCPA/DNC compliance tools, and real-time regulatory monitoring.
- **Integration & API**: Open API and pre-built connectors for CRM, call center, and other third-party applications.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue estimated between $25M and $50M (LinkedIn data)
- **Notable Investors/Partners**: No external investors disclosed; operates independently. Partners include CRM and telephony platforms via integrations.
- **Growth Signals**: 19 years of profitable growth (self-reported); expanding into new growth markets and developing AI products (Voso.ai); employees in 6 countries; 14,300+ LinkedIn followers (+18.8% yearly).

## Competitive Advantages
- **AI-first focus**: Voso.ai provides a dedicated conversational AI layer built for sales contact centers, differentiating from generic CCaaS solutions.
- **Compliance expertise**: Proactive regulatory tools and expert advisory (e.g., Head of Compliance Paul St. Clair, former FCC and Microsoft) help customers adhere to TCPA, DNC, and robocall rules.
- **Proven ROI**: Customer-reported metrics include 75% increase in conversions, 400% boost to contact rates, and 4x improved transfer rates.
- **Bootstrapped stability**: Independent, debt-free growth model that prioritizes product and customer success over investor pressure.

## Strategic Focus
- **AI expansion**: Continuing to enhance Voso.ai and integrate generative AI features for sales automation and lead qualification.
- **New market penetration**: Targeting verticals like insurance, legal, and home services with tailored compliance and workflow solutions.
- **Platform scalability**: Maintaining high-speed dialer performance and configurable automation for large-scale outbound operations.

## Why Work Here
- **Culture**: Recognized as a Great Place to Work (66% of employees affirm it, vs. 57% US average). Core values: continuous growth, customer-first, teamwork, positivity, persistence.
- **Remote/hybrid**: Multiple roles listed as remote (e.g., SRE, Principal Software Engineer - AI, Product Marketing, etc.). Onsite roles available at LA HQ with meal stipends and company lunches.
- **Benefits**: Medical, dental, vision insurance; 401(k) with matching; wellness reimbursement; generous PTO (including birthday off and floating holiday); employee resource groups and assistance program.
- **Engineering culture**: Strong technical team (55 employees in technical roles, including Director of SRE, Director of Engineering). Emphasis on high-scale, real-time systems and automation.

## Sources
1. [Convoso Company Page](https://www.convoso.com/company/)
2. [Convoso Careers Page](https://www.convoso.com/careers/)
3. [Convoso Homepage](https://www.convoso.com/)
4. [Convoso LinkedIn](https://www.linkedin.com/company/convoso)
5. [Convoso Great Place to Work Profile](https://www.greatplacetowork.com/certified-company/7082754)

## Other roles at Convoso

- [[Remote] Senior Platform Engineer](https://feeny.ai/job/remote-senior-platform-engineer-convoso-woodland-hills-91v1f6rkcgk0) — Woodland Hills, CA
- [SVP of Marketing](https://feeny.ai/job/svp-of-marketing-convoso-woodland-hill-zf8q1zzgxhe5) — Woodland Hill, CA
- [Senior IT Manager](https://feeny.ai/job/senior-it-manager-convoso-woodland-hills-gv8tbc3mh8d4) — Woodland Hills, CA