---
title: 'Renewal Manager at monday.com'
canonical: 'https://feeny.ai/job/renewal-manager-monday-com-tel-aviv-gbqyrc6tcdpv'
type: 'job'
last_seen: '2026-10-29'
---

# Renewal Manager at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** Tel Aviv, Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-25
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/monday.com/558c0289-be2f-4bd5-b6d5-71f09bc7c394

## Job description

[monday.com](http://monday.com) is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

We are looking for a talented Renewal Manager to engage with our customers year-round -driving on-time renewals, expanding accounts through cross-sell and upsell, and championing retention with sharp attention to detail. You’ll be a key member of our CRO organization, joining the global Renewals Team, where you’ll help shape and continuously improve our playbooks and processes in collaboration with teams across the company.

## About The Role

- Own your book end-to-end, independently and with full accountability: from proactive outreach and value conversations to negotiation, close, and confirmation, making sure everything under your book runs smoothly
- Negotiate renewal terms that align customer needs with company goals, including multi-year commitments and expansion where it fits
- Partner with Customer Success, Finance, and Sales to retain contracts, mitigate risk, and support account growth
- Proactively identify opportunity signals and generate expansion opportunities (upsell, add-on, cross-sell)
- Maintain a rolling 90-day renewal forecast by segment and/or territory
- Handle escalations related to contract questions, negotiations, and requests
- Work closely with our Partners to maximize renewal potential
- Identify process gaps and enhance the renewals playbook to maximize retention and efficiency
- Maintain accurate and up-to-date Salesforce records at all times - including opportunity stages, renewal notes, and forecast data -to ensure reliable reporting and full pipeline visibility

## Requirements

- 2+ years of experience in a client-facing role, ideally in SaaS
- Strong negotiation, objection handling, and value-selling skills, with the ability to present a clear value proposition to different stakeholders, including senior decision-makers
- Strong retention techniques: consultative discovery, outcome-driven questioning, risk identification, and turning at-risk accounts around
- Effective communicator with strong interpersonal and collaboration skills
- Self-motivated, proactive, and results-oriented team player
- Empathetic, creative, problem-solving approach to work
- Excellent organization, prioritization, and attention to detail in a fast-paced environment An advantage to have:
- Experience owning a renewal process end-to-end, including forecasting and multi-year deals
- Experience collaborating cross-functionally (Sales, Finance, Legal, CS) to hit shared goals
- Extremely hands-on in Salesforce (or an equivalent CRM): disciplined with comments, next steps, and forecast accuracy
- Strong, proven ability to work with AI: building or improving flows, using agents, or running tasks with Claude or equivalent tools, with concrete examples of the impact
- Experience building or improving playbooks, automations, or AI agents that others on the team adopt
- Experience with multiple regions, segments, or languages in a global environment

What [monday.com](http://monday.com) can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

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