--- title: 'Renewals Account Manager at Oktopost' canonical: 'https://feeny.ai/job/renewals-account-manager-oktopost-london-ny1jn39sv9c5' type: 'job' last_seen: '2026-10-25' --- # Renewals Account Manager at Oktopost - **Company:** Oktopost - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-25 - **Apply:** https://jobs.lever.co/oktopost/a3433247-498f-4744-bbae-ef22a6a94487 ## Job description Ready to build a career in SaaS Account Management? We’re looking for a motivated professional to join our team as a Renewals Account Manager, a perfect opportunity to join an amazing company with an outstanding product, stellar team members, and the best clients. Oktopost is the place for you! When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed. We are looking for a proactive, relationship-driven Renewals Account Manager to join our team. Reporting to the Account Management Director, you will oversee a dedicated portfolio of Oktopost customers, focusing on securing long-term retention through value-based partnerships. This role is designed for a dedicated professional who thrives on nurturing client success and acting as a trusted advisor to drive retention through product expertise and commercial negotiation. ## What You'll Do - Responsible for post-sale success by facilitating routine customer meetings and offering support throughout the partnership. - Cultivate strong, long-term relationships with clients to enhance retention and loyalty. - Lead the renewal processes for a diverse portfolio of customers. - Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform. - Analyze client needs and identify opportunities for upselling and cross-selling additional features and services. ## What We're Looking For - 2-4 years of experience in Account Management, Customer Success, Sales Development, or related customer-facing role. - Experience working in a SaaS environment is beneficial. - Exceptional presentation, verbal, and written communication skills. - Strong organizational skills and the ability to thrive under pressure. - Familiarity with Salesforce is a plus. - Knowledge of the digital marketing and social media world is advantageous. Job Benefits - Competitive earnings: Base salary + commission - Professional growth: Formal learning & development programme. - Work-life balance: Flexible hybrid setup (3 days in-office, London). - Perks & benefits: Private healthcare, company socials and wellness programs. - Days off: Flexible vacation day policy + Quarterly Recharge Days - Monthly Allowance: £75 per month expense account. - Inspiration: Work with leading B2B brands and a team of top-notch professionals. Life as an Oktoposter At Oktopost, we’re a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we’re at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact. No matter what department or region you join us from, you’ll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home. We're a team that’s genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey. ## About Oktopost ## Company Overview - **One-liner**: Oktopost is a B2B social media management platform that helps marketers turn social into a measurable revenue channel through LinkedIn-first publishing, funnel-focused analytics, and employee advocacy. - **Entity Type**: Private (Venture-backed) - **Headquarters**: Ramat Gan, Israel (with additional offices in London, UK and Grand Rapids, Michigan, USA) - **Founded**: 2013 - **Founders**: Daniel Kushner (CEO) and Liad Guez (VP Product) ## Core Business - **Primary industry**: Social Media Management / B2B Marketing Technology - **Target customers**: B2B marketing teams (small to enterprise), sales teams, and employee advocacy programs - **Mission statement**: “Connect leading B2B marketers with a platform and community they trust” – turning social media into a business-driving force. ## Products & Services - **Oktopost Platform (SaaS)**: A unified social media management solution built specifically for B2B. Includes LinkedIn-first publishing (diverse post types, company page inbox), funnel-focused analytics that tie social engagement to pipeline and revenue, and AI-assisted content creation. - **Advocacy Agent**: An AI-powered employee advocacy tool that delivers personalized, on-brand social posts for each advocate, enabling scalable employee advocacy from a single platform. - **Social Selling Tools**: Equips sales teams with curated content, insights, and engagement tools to connect authentically with prospects. - **Integrations**: Seamless connectivity with CRM and marketing automation platforms (e.g., Salesforce, HubSpot) to create a collaborative sales-marketing workflow. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Annual revenue of USD $13.1M (as of latest available data) | Total funding of USD $20.8M (Seed $800k in 2013; Venture Round $20M in July 2021) - **Notable Investors/Partners**: Expedition Growth Capital (lead investor in the $20M round). Recognized as a leader by Gartner Digital Markets brands (Capterra, Software Advice, GetApp). - **Growth Signals**: 93 employees (+15.6% YoY), 20,000+ active marketers, presence in 50+ countries, active job postings (8 open roles as of latest), product rating 4.6/5.0 (185 reviews). ## Competitive Advantages - **B2B-only focus**: Unlike general social tools, Oktopost is purpose-built for B2B marketers, with LinkedIn-first design and funnel-aware analytics. - **Funnel-Focused Analytics**: Measures social media’s impact on pipeline and revenue, giving marketers direct attribution to business outcomes. - **AI-powered Advocacy Agent**: Differentiates with personalized AI copilots for each employee, scaling authentic advocacy while maintaining brand alignment. - **Deep integrations**: Tight coupling with CRM and MA platforms streamlines workflows between sales and marketing. ## Strategic Focus - **AI & Automation**: Continued investment in generative AI agents for content creation and advocacy personalization. - **Revenue Attribution**: Strengthening the ability to tie social activities directly to pipeline and closed revenue. - **Employee Advocacy Growth**: Expanding the Advocacy Agent to turn more employees into active brand advocates at scale. - **Global Expansion**: Maintaining offices in Israel, UK, and US to serve a growing international customer base. ## Why Work Here - **Culture**: Described as vibrant, hard-working, and innovative. Core values include trust, collaboration, curiosity, and accountability. Regular company outings, weekly team lunches, and ample snacking. - **Work Policy**: Hybrid roles in Ramat Gan, London, and Grand Rapids; remote roles in Chicago (based on current openings). Hybrid is the norm for most positions. - **Benefits**: Competitive salaries, profit-sharing, fully paid healthcare benefits, 401K options, unlimited PTO, commuter benefits, and company swag. - **Engineering Culture**: With a VP R&D (Moti Koren) and a Full-Stack Team Lead role open, the technical team is 19% of headcount. Employee rating 4.0/5.0 (38 reviews) – Culture 4.1, Work-Life 3.9, Compensation 3.5, Career 3.8. - **Growth**: Rapid headcount growth (+15.6% YoY) and a track record of product awards make it a place where you can contribute to a rising B2B SaaS platform. ## Sources 1. [oktopost.com/careers](https://www.oktopost.com/careers/) 2. [oktopost.com/about](https://www.oktopost.com/about/) 3. [oktopost.com](https://www.oktopost.com/) 4. [jobs.lever.co/oktopost](https://jobs.lever.co/oktopost) 5. [linkedin.com/company/oktopost](https://linkedin.com/company/oktopost) ## Other roles at Oktopost - [Infrastructure Tech Lead](https://feeny.ai/job/infrastructure-tech-lead-oktopost-ramat-gan-khchkzjkknsj) — Ramat Gan, Israel - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-detroit-v09cdb982q79) — Detroit, MI - [Account Manager](https://feeny.ai/job/account-manager-oktopost-detroit-50k68yyhz3jc) — Detroit, MI - [Account Manager](https://feeny.ai/job/account-manager-oktopost-grand-rapids-fx3fsgeb7zqk) — Grand Rapids, MI - [Senior Full-Stack Developer](https://feeny.ai/job/senior-full-stack-developer-oktopost-ramat-gan-p1jtvm9xjqnw) — Ramat Gan, Israel - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-grand-rapids-smjba30akt72) — Grand Rapids, MI - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-london-y20ywsrstqav) — London, United Kingdom - [Account Executive](https://feeny.ai/job/account-executive-oktopost-london-qbrzbygwcn3f) — London, United Kingdom - [Account Executive](https://feeny.ai/job/account-executive-oktopost-grand-rapids-xrdck0dx38x2) — Grand Rapids, MI