---
title: 'Renewals Manager at Eve'
canonical: 'https://feeny.ai/job/renewals-manager-eve-united-states-8cbhae7vsk5v'
type: 'job'
last_seen: '2026-09-16'
---

# Renewals Manager at Eve

- **Company:** Eve
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/eve/jobs/4243070009

## Job description

## About Eve

Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how  law is practiced, this is where you belong.

Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter.

What You'll Do:

- Own the Ops Layer of Renewals: Run auto-renewal processing, forecast hygiene, and contract audits across the book. Help the team hit 95%+ on-time renewal close by T-30 with zero lapses on Enterprise accounts.
- Partner on the Scaled Renewal Motion: Work alongside the Scaled CSM to manage renewals across our scaled book. Blend automation with light-touch commercial execution to keep Gross Retention at 97%+.
- Support Enterprise Renewal Strategy: Partner alongside the Renewals Team Lead on T-120 Renewal Briefs, commercial prep, and account research. You pull the data, draft the documents, and help set up the commercial conversation.
- Grow Into Account Ownership: Ramp into A2 coverage through your first quarter. By the end of Q2, run A2 renewals and complex mid-market escalations independently, contributing to Enterprise Gross Retention of 93%+.
- Contribute to the Build Roadmap: Help ship the playbooks, tooling, and documentation that make Eve's renewals function scalable. You're the first renewal hire, so you're building the function alongside the Renewals Team Lead, not just executing against what's there.
- Run With GTM: Work shoulder to shoulder with CSMs, AEs, deal desk, and Finance. Make the handoffs clean and the paper fast so customers feel one team, not three.
- Bring an AI-Forward Approach: Use AI tooling to move faster on account research, proposal drafting, forecast summaries, and customer outreach. Help define what a modern renewals function looks like when AI is built into the workflow.

What We're Looking For:

- Process Oriented: You thrive in structure and build it where it's missing. You can hold dozens of moving pieces in motion without dropping the thread.
- Commercial Instinct: You know how to work with customers. You can walk them through pricing, handle objections, and negotiate terms without losing the relationship.
- Communication: You're clear and compelling in writing and on calls. Your proposals land, your internal updates are sharp, and customers feel heard, not pitched.
- Grit and Ambition: You want to help build something, not just execute against someone else's playbook. You push through the messy middle and want to grow into more scope over time.
- Tool Fluency: You pick up new SaaS tools fast. Hands-on time in a CS platform (Vitally, Gainsight, Catalyst) and a CRM (HubSpot, Salesforce) is an advantage.
- Legal Industry Curiosity: You don't need to know plaintiff law, but you're eager to understand how our customers practice it.
- AI-Forward Mindset: You believe AI changes how customer-facing teams work and you want to help shape how Eve's renewals function runs on top of it.

Preferred Qualifications:

- 1-3 years in SaaS renewals, customer success operations, sales operations, or account management
- Hands-on time in a CS platform (Vitally, Gainsight, Catalyst) and a CRM (HubSpot, Salesforce)
- Comfort working with usage data, product signals, and forecast inputs
- Exposure to the contract lifecycle: proposals, redlines, signature workflow

## Benefits

💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks*

*In office employees only

Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process.  These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Eve

## Company Overview
- **One-liner**: Eve is the leading AI platform built specifically for plaintiff law firms, automating medical chronologies, demand letters, discovery, and case evaluation to level the playing field against better-resourced defense firms.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Mateo, California, USA
- **Founded**: 2023
- **Founders**: Jay Madheswaran (CEO), Matt Noe (CPO), David Zeng (Head of Engineering)

## Core Business
- **Primary industry**: Legal Technology (Legal AI) – specifically serving plaintiff-side litigation firms.
- **Target customers**: B2B – plaintiff law firms handling personal injury, employment, mass tort, and other plaintiff-side litigation.
- **Mission or purpose**: To liberate plaintiff law firms from tedious tasks and rising costs, making it easier to deliver justice to the people who need it.

## Products & Services
Eve’s product suite is called **EveOS**, the “AI operating system for plaintiff law.” Key modules include:
- **Intake**: 24/7 call and email answering in 28 languages, lead scoring, and client signing – all automated.
- **Atlas (Data Layer)**: Self-updating case data that auto-extracts and structures records, bills, and calls; works with existing CMS or standalone.
- **Analyst**: Firm-wide intelligence – natural language dashboards, reports, and instant answers about practice performance.
- **AI Auditor**: Scans every active case nightly to surface missed opportunities (e.g., potential TBIs, mass tort eligibility, treatment gaps).
- **Pre-Litigation**: Drafts medical chronologies, demand letters, motions, and claim openings in the firm’s style.
- **Litigation**: Drafts discovery responses, deposition summaries, cross-examination chapters, and legal research with built-in citations.
- **Agents**: Automated workflows for records chasing, routine calls, and drafting tasks.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private).
- **Key Metric**: Total funding raised – **$164M+** (Series B of $103M led by Spark Capital, with participation from Andreessen Horowitz, Lightspeed Venture Partners, and Menlo Ventures).
- **Notable Investors/Partners**: Spark Capital, Andreessen Horowitz, Lightspeed Venture Partners, Menlo Ventures.
- **Growth Signals**:
  - Trusted by **1,200+** plaintiff firms.
  - Rated **4.9/5** on G2.
  - Customer results: 90% faster demand letter generation, 2.5x increase in case capacity, 250% year-over-year revenue increase.
  - Named a **CB Insights Challenger (Legal AI)**.
  - Headcount estimated at **100–250 employees** (schema.org data) and growing rapidly.

## Competitive Advantages
- **Purpose-built for plaintiff firms**: Unlike general AI tools (e.g., ChatGPT), Eve is designed for matter-based collaboration, attorney-client privilege, and handling thousands of pages of medical records at scale.
- **Security & Compliance**: SOC 2 Type II certified, HIPAA compliant, with data encryption and strict organizational isolation – privilege-protected by design.
- **Style adaptation**: Learns each firm’s tone and writing style for demand letters and pleadings.
- **Integrated platform**: Combines intake, case management, drafting, analytics, and auditor in one system, reducing the need for multiple tools.

## Strategic Focus
- **AI-Native transformation**: Eve aims to make plaintiff firms “AI-native” in 90 days or less, replacing manual workflows with autonomous agents.
- **Product expansion**: Continuously adding new modules (e.g., AI Auditor, Analyst) to deepen the platform’s value.
- **Scaling the team**: Actively hiring across engineering, product, and sales to support rapid customer growth and product development.

## Why Work Here
- **Culture**: Small, fast-moving pods of engineers and designers who own problems end-to-end with no red tape. Strong emphasis on autonomy, tight feedback loops, and direct impact on users.
- **Work policy**: Hybrid – San Mateo office (2 blocks from Caltrain). Some teams fully remote, others come in 3 days/week. Typical on-site: 3 days a week.
- **Compensation & Benefits**:
  - Competitive salary and meaningful equity.
  - 401(k) with company match.
  - Comprehensive health, dental, vision, and life insurance.
  - Short- and long-term disability coverage.
  - Flexible Time Off (no vacation tracking).
  - Commuter benefits (pre-tax transit).
  - $500 home office setup stipend.
  - Annual all-company offsite plus quarterly team gatherings.
- **Engineering culture**: Focus on continuous learning, high standards, and transparent support. Engineers join client calls and see the direct impact of their work.

## Sources
1. [Eve Company Page](https://www.eve.legal/company)
2. [Eve Careers Page](https://www.eve.legal/careers)
3. [Eve Homepage](https://www.eve.legal/)
4. [Built In Profile](https://builtin.com/company/eve)
5. [LinkedIn Company Page](https://www.linkedin.com/company/eve-legal)

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