--- title: 'Renewals Manager Public Sector DACH at SoSafe' canonical: 'https://feeny.ai/job/renewals-manager-public-sector-dach-sosafe-cologne-de4g29zabcet' type: 'job' last_seen: '2026-10-20' --- # Renewals Manager Public Sector DACH at SoSafe - **Company:** SoSafe - **Location:** Cologne, Germany - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-20 - **Apply:** https://jobs.ashbyhq.com/sosafe/03210a1e-03d9-4e13-8749-82f2cc4f6cbf ## Job description SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!" ## About the Role We are seeking a high-performing Renewal Manager – Public Sector DACH to own and accelerate commercial success across our growing public sector customer base in Germany, Austria, and Switzerland. In this strategic role, you will serve as the commercial engine of the customer lifecycle, protecting and growing recurring revenue (ARR). You will manage end-to-end renewal strategies, lead complex contract and pricing negotiations, and navigate the intricate purchasing structures of federal, state, and municipal entities. Working in close partnership with Customer Success Managers, Sales, Legal, and Public Sector specialists, you will ensure predictable revenue retention while driving account expansion. This position is ideal for an ambitious commercial professional who thrives on clear revenue ownership, excels at navigating public sector governance, and operates comfortably in a high-accountability, high-impact growth environment. Here's how you'll make a difference: - Drive end-to-end commercial ownership of renewals, expansions, and migrations across a dedicated DACH Public Sector account portfolio - Strategically align renewal timelines with complex municipal and public sector budget cycles (annual, bi-annual, and emergency allocations) to ensure early outreach and predictable closures - Manage commercial framework agreements and navigate specialized procurement routes, tenders, and purchasing consortiums - Lead pricing, term, and contract negotiations in strict accordance with public sector pricing guidelines, compliance rules, and regulatory price caps (e.g., maximum uplift thresholds) - Engage and negotiate effectively with multi-layered public stakeholders, including municipal administrators, procurement officers, legal teams, and IT/security leads - Maintain rigorous forecasting accuracy and pipeline hygiene in CRM systems (Salesforce/CPQ), identifying and mitigating at-risk renewals early - Collaborate seamlessly across internal teams—Customer Success, Public Sales, Legal, Finance, and RevOps—to resolve escalations and execute tailored renewal playbooks - Managing escalations and complex renewal scenarios What makes you a great fit: You are a commercially focused, resilient professional who excels at managing revenue targets, building trust with public sector officials, and steering complex multi-stakeholder negotiations to successful completion. You bring: - Commercial Acumen & Execution: Strong commercial mindset with a proven track record of target achievement, value-based negotiation, and proactive ARR retention - Public Sector Expertise: Deep understanding of DACH public sector purchasing procedures, formal tender processes, framework agreements, and municipal budget planning timelines - Stakeholder Management: Confidence leading negotiations with procurement executives, administrative directors, legal counsel, and public authority leaders - Analytical & Process Rigor: Data-driven approach to forecasting, pipeline tracking, and navigating strict organizational pricing policies or contractual uplift caps - Resilience & Problem-Solving: Ability to stay composed and solution-oriented during prolonged public administration review cycles and complex contract escalations Language Requirements (Must-Have) - Fluent English - Fluent German Full professional fluency in German and English is required, as you will regularly conduct formal commercial negotiations, legal correspondence, and executive discussions in both languages. ## Experience - 2+ years of experience in Renewals, Account Management, Commercial Sales, or Customer Success within B2B SaaS or technology organizations - Demonstrated track record of managing ARR targets, commercial contracts, and public sector accounts in the DACH region - Hands-on experience navigating DACH public administration procurement frameworks, compliance environments, and CPQ/CRM systems ## What we offer* - Work/Life balance: Flexible hours, 33 vacation days, and parental leave support - Wellbeing and financial support: Access to Open Up, Corporate Discounts, Wellbeing & Fitness Benefits - Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups - And the list goes on: Tech equipment, referral bonuses, an individual development budget, dog-friendly HQ *Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process. ## About Us At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you! ## About SoSafe ## Company Overview - **One-liner**: SoSafe is Europe’s largest security awareness training and human risk management provider, using behavioral science to turn employees into a company’s strongest line of cyber defense. - **Entity Type**: Private (funded, growth-stage) - **Headquarters**: Cologne, Germany (with hubs in Berlin, Munich, Amsterdam, Paris, London, Dublin, Madrid) - **Founded**: 2018 - **Founders**: Dr. Niklas Hellemann (Co-Founder & CEO), Lukas Schaefer (Co-Founder) ## Core Business - **Primary industry**: Cybersecurity / Security Awareness Training / Human Risk Management - **Target customers**: B2B, primarily mid-market and enterprise organizations with a need to manage human cyber risk - **Mission or purpose**: To make the digital world a safer place by strengthening digital self-defense through a people-first, behavioral science-driven approach. ## Products & Services - **SoSafe Security Awareness Platform**: A SaaS platform delivering engaging, personalized security awareness training powered by behavioral science and learning psychology. It includes simulated phishing campaigns, real-time risk scoring, and adaptive learning paths to drive lasting behavioral change across an organization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: - **Annual Revenue**: Not publicly available - **Total Funding**: SoSafe has raised significant venture capital (lead investor ACT Venture Capital, with participation from Global Founders Capital among others). Latest known round was a Series B in 2022. - **Notable Investors/Partners**: ACT Venture Capital, Global Founders Capital, and other institutional investors. Board includes pioneers in cybersecurity, finance, and technology. - **Growth Signals**: - Used by **5.4M+ users** globally. - **450+ employees** (Safeys) representing **52 nationalities**. - Platform available in **32 languages**. - Winner of multiple awards including **G2 Best EMEA Software Companies** and **Sifted Rising 100**. - Rapid international expansion with hubs across Europe. ## Competitive Advantages - **Behavioral Science Core**: Over 30% of the product team comes from social science or psychology backgrounds, infusing products with proven human behavior insights (not just compliance checkboxes). - **People-First Approach**: Focuses on engagement and positive reinforcement rather than fear-based training, making it “fun” and effective. - **Proven Scale**: Already Europe’s largest player in the segment with a strong enterprise customer base. - **Award-Winning Brand**: Recognized as a top software company in EMEA, signaling strong market trust. ## Strategic Focus - **Global expansion**: Building on European leadership to become the global leader in human risk management. - **Product innovation**: Continuous development of the platform to deliver “unparalleled impact at low effort” for security professionals. - **People & culture**: Investing heavily in employee growth, development, and community to attract top talent and scale the organization. ## Why Work Here - **Mission-driven work**: Employees directly address one of today’s biggest threats (cyber-attacks) and have a positive impact on digital self-defense. - **Culture**: Described as open-minded, progressive, and community-focused. Emphasizes “intentional togetherness” with team-building events (in-person and virtual). Over 16 employee communities (sports, gaming, diversity, sustainability, etc.). - **Work-life balance**: **33 vacation days** per year, flexible working hours (early bird or night owl). - **Personal growth**: Dedicated Learning & Development team offering feedback programs, leadership development, diverse training, and a virtual stock program for ownership. - **Health & wellbeing**: Mental health coaching (OpenUp), relocation support, special leave options. - **Remote/hybrid policy**: Flexible work environment with hubs across Europe; employees can work in a way that fits their personal needs. - **Tech & tools**: State-of-the-art hardware and software provided. - **Hiring process**: Transparent and simple – typically 3-5 structured interviews including a case study for some roles. Emphasis on being yourself. ## Sources 1. [sosafe-awareness.com](https://sosafe-awareness.com/careers/) 2. [sosafe-awareness.com](https://sosafe-awareness.com/company/) 3. [sosafe-awareness.com](https://sosafe-awareness.com/careers/working-at-sosafe/) 4. 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