--- title: 'Renewals Specialist at Catapult Sports' canonical: 'https://feeny.ai/job/renewals-specialist-catapult-sports-boston-k90z75cxscwp' type: 'job' last_seen: '2026-11-06' --- # Renewals Specialist at Catapult Sports - **Company:** Catapult Sports - **Location:** Boston, MA - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/catapultsports/jobs/8355975 ## Job description Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it.  Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT CUSTOMER RETENTION AND RENEWALS We are looking for a driven and results-oriented Renewals Specialist to join our commercial team. This is a customer-facing role: working in partnership with the Business Development Manager (BDM) who owns each customer relationship, and working in coordination with BDM, you will engage customers throughout the renewal and play a key part in delivering a world-class renewal experience while driving strong retention outcomes for Catapult. You will report to the Renewals Manager and work closely with BDMs, Customer Success, Legal, Finance and other teams to navigate the contracting requirements that come with our customers' renewals. Success in this role requires exceptional communication and interpersonal skills, operational excellence and deal negotiation experience, along with a strong aptitude to learn Catapult products and policy and solid relationships with internal stakeholders. We are looking for someone who thrives in a fast-paced and ever-changing environment and is motivated by the chance to make a big impact on the team, our customers and Catapult's business. ## WHAT YOU’LL DO - Manage the end-to-end renewal process for assigned accounts, owning timelines, coordination and execution to drive strong retention and renewal outcomes. - Engage customers at least 120 days before renewal, in coordination with the account's BDM, to understand requirements, set timelines and address potential obstacles early. - Prepare accurate renewal quotes, order forms and contracts in line with Catapult policies, and partner with BDMs to identify opportunities for expansion, consolidation or changes to existing agreements. - Use CRM and reporting tools to maintain accurate renewal forecasts, track performance and timelines, flag at-risk accounts and update management on status, risks and opportunities. - Coordinate with BDMs, Customer Success, Legal and Finance to meet customer contracting, procurement, security and compliance requirements, and help build repeatable renewal processes and best practices. ## WHAT YOU’LL NEED - 2+ years of experience in a customer-facing sales, renewals, account management or revenue role in a fast-paced, competitive environment. - Demonstrated experience owning deals or commercial outcomes through close, including renewals, expansions or contract execution, with a track record of strong performance against targets. - Outstanding verbal and written communication skills, with the ability to present to diverse audiences both internally and externally. - Strong problem-solving, organization, project management and negotiation skills, and the ability to manage multiple concurrent renewals of varying complexity while meeting critical deadlines. - A talent for building relationships with customers, BDMs, procurement teams and cross-functional partners, and comfort working in a shared-ownership model where the BDM owns the customer relationship. - Self-motivation and the ability to navigate complex processes and resolve obstacles to renewal execution in an evolving environment. WHY CATAPULT? - We have amazing people. We promise you’ll work with some of the most ambitious,  intelligent people in an exciting industry, and do some of the best work of your life. - We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. - We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance. - Our workforce spans more than 32 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness. - We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve.  There is an unlimited opportunity to grow, do more, and do better. Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role. ## About Catapult Sports ## Company Overview - **One-liner**: Catapult provides wearable tracking, video analysis, and athlete management software to optimize performance, avoid injury, and quantify return to play for elite and amateur sports teams. - **Entity Type**: Public (ASX:CAT) - **Headquarters**: Melbourne, Australia (with offices in the US, UK, France, Germany, Spain, Philippines, etc.) - **Founded**: 2006 - **Founders**: Originally formed from a partnership between the Australian Institute of Sport (AIS) and the Cooperative Research Centres (CRC); individual founders are not publicly named. ## Core Business - Primary industries: Sports technology, sports science, athlete performance analytics, video analysis. - Target customers: B2B – elite professional teams and leagues (NFL, EPL, MLB, NHL, AFL, NCAA, Formula One, rugby); also B2C – amateur athletes via Catapult One. - Mission: "Unleash the potential of every athlete and team on Earth." ## Products & Services - **Vector (Vector 8)**: Wearable GPS and inertial monitoring device for elite athlete tracking; latest generation launched in 2025/2026. - **Catapult One**: Consumer-grade wearable for amateur football and soccer players. - **Perch P2**: Next-generation athlete performance solution (launched March 2026). - **Video Analysis (SBG Sports Software)**: Real-time video analysis platform used in Formula One, football, and rugby; acquired in 2021. - **IMPECT**: Data-analysis engine for professional football (soccer); acquired in October 2025. - **Athlete Management System (AMS)**: Software ecosystem integrating tracking, video, and analytics for coaching and medical staff. - **XOS**: Video and playbook solution for American football; acquired to expand US market presence. ## Market Standing - **Valuation/Market Cap**: Not publicly available in search results; refer to ASX:CAT for current market cap. - **Key Metric**: Public company – annual revenue not explicitly stated in provided data; noted "record ACV growth and single-digit churn" under CEO Will Lopes. - **Notable Investors/Partners**: Australian Institute of Sport (founding partner), LNR (French rugby union, partnership extended through 2029), Mercury13 (women’s football investment group), over 5,500 elite teams in 40+ sports. - **Growth Signals**: Acquisition of IMPECT (2025) and SBG Sports Software (2021); launch of Vector 8 and Perch P2; expansion into motorsport and women-specific performance models; 400+ staff across 24 locations. ## Competitive Advantages - Scientifically validated metrics backed by decades of research (origins at AIS and CRC). - Comprehensive integrated ecosystem combining wearables, video, and data analytics – unique in the market. - Deep relationships with top global leagues and teams (NFL, EPL, MLB, NHL, AFL, NCAA, Formula One). - Strong recurring revenue and low churn rate. ## Strategic Focus - Continued innovation in wearable hardware (Vector 8, Perch P2) and AI-driven analytics (computer vision, data engine). - Expansion into new sports (motorsport, women’s football) and amateur markets via Catapult One. - Integration of recent acquisitions (IMPECT, SBG) to unify performance data and video. - Investment in AI, computer vision, and embedded systems (evidenced by recent job postings for Principal AI Engineer, Principal Computer Vision Engineer). ## Why Work Here - Culture described as "energetic and collaborative" with a global community of passionate sports and tech professionals. - Flexible work locations: offices in Melbourne, Boston, London, Cologne, Manila, and others; hybrid/remote policies likely vary by role (not explicitly stated). - Cutting-edge technology stack: wearables, AI, computer vision, cloud infrastructure, and sports science. - Opportunity to work directly with elite teams and contribute to products used in major global sports. - Notable perks: involvement in sports technology innovation, potential for international travel, and a mission-driven environment. ## Sources 1. [catapult.com](https://www.catapult.com/company/about-catapult) 2. [catapult.com](https://www.catapult.com/newsroom) 3. [greenhouse.io](http://job-boards.greenhouse.io/catapultsports) 4. [catapult.com](https://www.catapult.com/careers) ## Other roles at Catapult Sports - [Renewals Specialist](https://feeny.ai/job/renewals-specialist-catapult-sports-london-hwzcbxrm6hcj) — London, United Kingdom - [Renewals Manager](https://feeny.ai/job/renewals-manager-catapult-sports-boston-vsrtenaxbba3) — Boston, MA - [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-catapult-sports-cologne-gdha8hv3dzk3) — Cologne, Germany - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-catapult-sports-boston-wa6fxtd0sncq) — Boston, MA - [Customer Success Specialist](https://feeny.ai/job/customer-success-specialist-catapult-sports-boston-c9xyefvd5na5) — Boston, MA - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-catapult-sports-london-njhhrg1k14fz) — London, United Kingdom - [Software Engineer (Elite Motorsport)](https://feeny.ai/job/software-engineer-elite-motorsport-catapult-sports-london-8nb1q15nwc1c) — London, United Kingdom - [Senior Director, People & Culture](https://feeny.ai/job/senior-director-people-culture-catapult-sports-london-pzjpat4vxk79) — London, United Kingdom - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-catapult-sports-boston-jycqsc9cvawj) — Boston, MA - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-catapult-sports-koln-7w9q0pggjx9f) — Köln, Germany