--- title: 'Repossession Coordinator (R14323) at Oportun' canonical: 'https://feeny.ai/job/repossession-coordinator-r14323-oportun-united-states-da88agb6j0v4' type: 'job' last_seen: '2026-10-19' --- # Repossession Coordinator (R14323) at Oportun - **Company:** Oportun - **Location:** United States - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/oportun/jobs/4744255005 ## Job description ## Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. The Opportunity As part of the Collections team, the Repossession Coordinator manages key activities across Oportun’s repossession and remarketing process, supporting members with delinquent accounts while coordinating timely, accurate actions with internal partners and third-party vendors. Success in this role means maintaining strong operational controls, clear communication, accurate account and inventory reviews, and adherence to applicable lending regulations and Oportun policies. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. ## What You'll Do ## Your day-to-day - You'll provide support and guidance to members with delinquent accounts who may be eligible for repossession, ensuring clear and respectful communication throughout the process. - You'll coordinate repossession and remarketing activities with members, internal business partners, and third-party vendors to support timely and accurate execution. - You'll complete required account reviews, letters, scrubs, and other operational steps associated with repossession and remarketing. - You'll monitor repossession and remarketing inventory and account status, identifying issues and escalating or routing them accurately to the appropriate partners. - You'll communicate and collaborate effectively with business partners to resolve workflow issues and keep repossession and remarketing activities moving. - You'll maintain current knowledge of applicable lending regulations and Oportun policies and apply them consistently in day-to-day work. ## Who You Are The right fit looks like this - You're detail-oriented, organized, and comfortable managing multiple priorities in a regulated operational environment. - You solve problems thoughtfully, communicate clearly with members and partners, and know when an issue needs to be escalated. - You're comfortable navigating complexity and don't wait for perfect information to move forward. - You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return. ## What You Bring ## Skills & experience Required - You'll have 5–7 years of collections experience. - You'll have 5–7 years of repossession experience. - You've demonstrated strong problem-solving skills, attention to detail, and the ability to manage multiple priorities. - You communicate effectively and collaborate with members, business partners, and third-party vendors. You bring working knowledge of applicable lending regulations and the ability to follow established policies and procedures. ## Nice to Have - Bilingual communication skills. - Experience supporting vehicle remarketing processes. - Familiarity with tools or systems used to manage collections, repossession, remarketing, or inventory workflows. - You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity. Our AI Mindset We build with AI. We lead with judgment. AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle. In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together. ## Why Oportun ## What's in it for you Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some of the benefits available to eligible employees include: US Benefits - Medical, Dental & Vision Insurance - 401(k) including company match - Flexible PTO and Parental Leave - Company-paid Life & Disability Insurance - Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers. The US hourly range for this full-time position is $24.51 - $36.77. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process. Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. #LI-REMOTE #LI-RR1 We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/. We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3). ## About Oportun ## Company Overview - **One-liner**: Oportun is a mission-driven financial services company that uses AI to provide affordable credit and automated savings tools for people underserved by mainstream financial institutions. - **Entity Type**: Public (Nasdaq: OPRT) - **Headquarters**: Silicon Valley, California, USA - **Founded**: 2006 (operations began in 2005) - **Founders**: Not publicly available (founded by a team) ## Core Business - **Primary industry**: Financial Services (Consumer Lending, Fintech) - **Target customers**: B2C – primarily Americans who are not well served by traditional banks (often with limited or no credit history) - **Mission**: To help people across the United States create a brighter financial future by building financial resiliency through access to responsible and affordable credit and effortless savings. ## Products & Services - **Unsecured Personal Loans**: Fixed-rate, fully amortizing installment loans ranging from $300 to $10,000, with terms of 12 to 54 months. Originated in 41 states (2 via direct licenses, 39 via a partnership with Pathward). - **Secured Personal Loans**: Collateralized loans (vehicle-backed) offered in 8 states, with potential expansion to 33 additional states via the Pathward partnership. - **Set & Save**: An AI-powered automated savings app that analyzes a member’s cash flow to determine how much they can save daily without disrupting expenses. Ranked #1 Savings App of 2025 by Bankrate. - **Oportun Mobile App**: A central hub for all products—borrowing, saving, and budgeting. - **Lending as a Service (LaaS)**: A lead generation program through partnerships (e.g., DolEx, Barri Financial/Western Union) to reach new members via 465 retail locations. ## Market Standing - **Market Cap / Valuation**: Publicly traded company (as of latest filing) — market cap fluctuates; refer to Nasdaq for real-time data. - **Key Metric (Revenue)**: Public company; annual revenue reported in SEC 10-K filings (most recent: FY 2025). - **Key Metric (Funding)**: N/A (public; no recent funding rounds). - **Notable Investors/Partners**: - Pathward (banking partner for national lending expansion) - Certified as a Community Development Financial Institution (CDFI) by the U.S. Department of the Treasury - **Growth Signals**: - Over $22.2 billion in responsible credit extended since inception. - Helped 1.3 million people establish a credit history for the first time. - Helped members set aside over $12.5 billion in savings via the Set & Save product. - Six consecutive GAAP profitable quarters as of Q1 2026. - 6.8x debt-to-equity leverage (reduced from 7.6x year-over-year). - Named a San Francisco Bay Area Top Workplace for 2026 by Axios. ## Competitive Advantages - **AI-Powered Underwriting**: Uses billions of proprietary data points and machine learning to score 100% of applicants, including those without FICO scores—enabling responsible lending to an underserved population. - **Proprietary Savings Engine**: The Set & Save algorithm has completed 1.1 billion algorithmic transfers over 10+ years, giving it a long-track-record AI advantage that is difficult to replicate. - **CDFI Certification**: Affords credibility and access to unique community development capital. - **Strong Member Satisfaction**: Net Promoter Score (NPS) of 77 for personal loans. - **National Reach via Partnership**: The Pathward partnership allows Oportun to operate nationwide without needing a state-by-state bank charter. ## Strategic Focus - **Improve Credit Outcomes**: Targeting an annualized net charge-off rate between 9% and 11%. - **Fortify Business Economics**: Increasing loan portfolio yield while maintaining tight expense controls. - **Responsible Growth**: Expanding the secured loan portfolio and cross-selling Set & Save to existing members. - **Scaling LaaS (Lending as a Service)**: Adding new partnership channels to reach more members cost-effectively. - **Continued AI Investment**: Deepening machine learning for marketing, underwriting, fraud detection, and servicing. ## Why Work Here - **Mission-Driven Work**: The company explicitly focuses on financial inclusion for hardworking Americans who are overlooked by traditional banks. Employees cite a sense of purpose. - **Remote-First Culture**: Oportun is described as a remote-first global team, with centers in the U.S. (California), India (Chennai), and Mexico (León). - **Comprehensive Benefits**: - Medical, dental, vision, and FSA coverage. - Competitive compensation, bonuses, and incentive programs. - Paid time off for volunteering and charitable giving. - **DEI & Belonging**: Active employee-led resource groups, company-wide events to support diversity, equity, inclusion, and belonging (DEIB). - **Giving Back**: 1% of annual net profits donated to community partners like United Way, American Red Cross, and DIY Girls. Also runs an employee hardship assistance fund with corporate matching. - **Team Building**: Virtual coffee chats, holiday parties, and wellness events on their internal platform (Oportun Connect). - **Growth Trajectory**: Public company with six consecutive profitable quarters and aggressive expansion plans, offering stability and career growth. ## Sources 1. [Oportun.com - Careers](https://oportun.com/careers/) 2. [Oportun.com - About](https://oportun.com/about/) 3. [Oportun.com - Homepage](https://oportun.com/) 4. [Oportun Investor Relations - 10-K (Feb 2026)](https://investor.oportun.com/sec-filings/all-sec-filings/content/0001538716-26-000015/0001538716-26-000015.pdf) 5. 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