--- title: 'Research Consultant at Prolific' canonical: 'https://feeny.ai/job/research-consultant-prolific-new-york-kvj474y16hyf' type: 'job' last_seen: '2026-10-18' --- # Research Consultant at Prolific - **Company:** Prolific - **Location:** New York, NY - **Work type:** hybrid - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.eu.greenhouse.io/prolific/jobs/5008755101 ## Job description Lifecycle Marketing Manager- 3 month FTC Team: Marketing Prolific At Prolific, our marketplace is rooted in academia, and that commitment runs deep. Alongside our work to accelerate the future of AI, we’re continuing to redefine how the world conducts academic research. What started as a research-driven idea has evolved into the world’s most trusted infrastructure for human data. Today, tens of thousands of researchers from top universities across the globe rely on Prolific to power their work, from peer-reviewed studies to the next generation of technological breakthroughs. We're doubling down on our mission to serve the academic community, deepening relationships, building smarter tools, and making high-quality human data more accessible than ever. ## The role Prolific’s self-serve motion is a core growth engine for Prolific. We’re looking for an experienced lifecycle marketer to scale and ship the foundations of our lifecycle programme: onboarding, activation, retention and reactivation across email and in-app, plus the product-qualified signals that tell Sales which accounts are worth a conversation. You’ll work with Product, Customer Success, Sales/RevOps and Product Marketing. We need someone who can get up to speed quickly, make sound calls with minimal direction, and deliver programmes, dashboards and documentation. This is not a traditional B2B SaaS marketing role. We’re looking for someone who has run lifecycle in a product-led, self-serve business, where users sign up and start on their own and marketing’s job is to drive behaviour in and around the product. Demand gen, MQL/SQL pipeline, events and sales-led nurture are not the right background. This is a full-time, 3 month fixed-term contract, with the potential to extend depending on business needs. ## What you’ll bring to the role - 5-7 years in lifecycle, CRM, retention or growth marketing at a product-led / self-serve company, with a track record of moving activation, retention or expansion metrics (not just sending campaigns) - Prior contract, consulting or agency experience, or a clear record of delivering scoped work independently to a deadline - Hands-on ownership of lifecycle programmes for a freemium, free-trial or pay-as-you-go funnel - Strong experience with email/CRM platforms (HubSpot or equivalent) and in-product messaging tools (Pendo, Appcues, Intercom, Braze, [Customer.io](http://Customer.io), Iterable or similar) - Experience defining activation, building behavioural segments and triggers, and using product usage data to drive messaging - Analytical fluency: cohort analysis, activation and retention curves, funnel conversion, LTV. You can run your own analysis in HubSpot/Hex or equivalent without a data team - Experience designing and running experiments, and knowing which results to trust - Experience partnering with Sales/RevOps on PQL or usage-based handoff - A clear communicator who can prioritise, push back and manage stakeholders without needing close supervision - Comfortable with ambiguity in a small, high-output team ## What you’ll be doing in the role Month 1: Diagnose and prioritise - Audit current lifecycle programmes, journeys, segmentation and tooling (HubSpot, Pendo, Hex) - Map the self-serve journey by customer segment and identify the biggest activation and retention gaps - Agree a prioritised roadmap and success metrics with Growth Marketing, Product and Customer Success - Ship at least one quick win, such as a fix to an existing onboarding email or in-app message Months 2-4: Build and launch and document - Design, build and launch onboarding and activation programmes across email and in-app (Pendo), aimed at faster time to first value - Launch retention, top-up and reactivation/win-back flows for lapsed and dormant users - Define PQL and expansion signals with Sales/RevOps: behavioural thresholds, validation against conversion outcomes, and a CRM handoff process - Start a structured experimentation programme across onboarding, email and in-app - Report on results, learnings and experiment outcomes - Document journeys, segmentation logic, triggers, PQL definitions, naming conventions and Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Links to more information on Prolific [Benefits](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed&p=9f2c1de05dfa43338d48c20362bfead1&pm=c) [External Handbook](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed) [Website](https://www.prolific.com/) [Youtube](https://www.youtube.com/@JoinProlific) Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's [Candidate Privacy Notice](https://www.notion.so/prolific/Policy-Privacy-Notice-for-Candidates-f94a136a67544388b4888bc436451b57) explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information. ## About Prolific ## Company Overview - **One-liner**: Prolific is a technology company that provides a platform for collecting high-quality, human-derived data from verified participants, used by AI developers, researchers, and organizations for AI training, surveys, and user research. - **Entity Type**: Private (Series A) - **Headquarters**: London, UK (with a New York City hub and remote presence across the US and UK) - **Founded**: 2014 - **Founders**: Phelim Bradley, Ph.D. (CEO & Co-founder) ## Core Business - **Primary industry/industries**: AI data services, market research, academic research, human-in-the-loop AI - **Target customers**: B2B — AI developers, academic researchers, product teams, and enterprise organizations (35,000+ data collectors use the platform) - **Mission or purpose statement**: "To help thinkers, creators, and innovators make the impossible possible" by building a future where human insight drives breakthroughs in science, technology, and society. ## Products & Services - **Prolific Platform**: A web-based platform that connects researchers and AI developers with a pool of 200,000+ active, verified participants for online studies. Studies launch every 2 minutes, with a 97% completion rate and data sets delivered in under 2 hours on average. - **AI Training & Evaluation**: Human feedback from representative populations for preference tuning, safety evaluations, and benchmarks. Used to defend AI model quality. - **Research Services**: Accelerated research through insights from verified participants, supporting behavioral research, surveys, and user testing. - **Participant Marketplace**: A paid participant side where individuals can join paid online studies with flexible scheduling and real payouts. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: $32 million in Series A funding (secured in 2023) - **Notable Investors/Partners**: Series A funding of $32M (lead investors not specified in available data); trusted by thousands of organizations including cutting-edge AI startups and Ivy League universities. - **Growth Signals**: - Expanded into the US with a New York City hub (announced February 2024) - 172 open job listings across multiple departments (as of mid-2026) - 700+ studies launch every day on the platform - Participants from 38+ countries speaking 80+ languages - 10,000+ organizations use Prolific - 35,000+ data collectors use the platform ## Competitive Advantages - **Verified participant pool**: All participants are actively vetted, verified, and fairly paid, ensuring high-quality, trustworthy data without the noise of typical survey platforms. - **Speed and reliability**: Data sets are delivered in under 2 hours on average, with a 97% study completion rate — a significant moat for time-sensitive AI and research projects. - **Representative populations**: Ability to source diverse, representative participant pools for AI safety evals and benchmarks, critical for regulatory compliance and model defensibility. - **Trusted brand**: 10 years of operation, trusted by leading academics, AI developers, and Ivy League universities. ## Strategic Focus - **AI and human data**: Continuing to build the "biggest pool of human-derived data in the world" with a focus on powering AI training, safety evaluations, and benchmarks. - **US expansion**: Opening a New York City hub and hiring across the US (San Francisco, Seattle, New York) signals a major push into the North American market. - **Product development**: Active hiring for product, engineering, data science, and AI research roles indicates ongoing platform innovation and scaling. - **Enterprise growth**: Hiring for Strategic Customer Success Managers, Solutions Engineers, and Strategic Account Executives suggests a focus on enterprise and strategic accounts. ## Why Work Here - **Remote-first culture**: Prolific is remote-first with flexible work arrangements. Employees report high satisfaction with working location freedom (FlexScore data). Regular company-wide and team meet-ups, plus an annual in-person get-together. - **Autonomy and flexibility**: 81% of employees feel they have complete autonomy over their work; 83% are happy with flexible hours; 78% report good work-life balance. - **Benefits**: Home office budget for new joiners with annual top-up, personal learning and development budget, share options, and competitive benefits (86% employee satisfaction with benefits). - **Diversity and inclusion**: Strong DEI focus with a formal Diversity, Equity and Inclusion Monitoring statement; a culture that celebrates differences and removes barriers. - **Growth opportunity**: Join a fast-scaling business backed by $32M in Series A funding with a clear mission and strong product-market fit. - **Culture principles**: "We care deeply about our customers," "We embrace change," "We aim high," "We win together," "We make every minute count," "We are optimistic and find a way." - **Hiring process**: Structured 4-stage process (talent call, hiring manager interview, panel interview with task compensation, final principles interview) with feedback surveys to continuously improve. ## Sources 1. [prolific.com](https://www.prolific.com/) 2. [prolific.com/about](https://www.prolific.com/about) 3. [prolific.com/careers](https://www.prolific.com/careers) 4. [job-boards.greenhouse.io/prolific](http://job-boards.greenhouse.io/prolific) 5. 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