---
title: 'Research Director at Knit'
canonical: 'https://feeny.ai/job/research-director-knit-united-states-gkexwf690jk9'
type: 'job'
last_seen: '2026-09-09'
---

# Research Director at Knit

- **Company:** Knit
- **Location:** United States
- **Compensation:** $140k–$160k
- **Work type:** remote
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/knit/jobs/4281905009

## Job description

A little about us…

[Knit](https://goknit.com/) is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible.

## Overview

The purpose of the Research Director role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director’s impact is ultimately measured by positive customer retention and expansion.

Responsibilities | What you will own...

The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business.

The levers the Research Director role owns to influence these key business objectives are:

- Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s)

Primary responsibilities of this role:

- Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable party for research project success
- Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success
- Driving as the strategic problem solver and research subject matter expert partner for customers, effectively being able to propose solutions to business & research needs
- Driving as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success
- Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs
- Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output
- Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers
- Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports
- Successful & effective people management of direct reports, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.)

Required Skills & Experiences

Required:

- Must have 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment.
- Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports.
- Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus.
- Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth.
- Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands.
- Effective People Manager both cross-functionally and at the team level - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building.

## Benefits

Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more!

Salary

In accordance with New York pay transparency requirements, the salary range for this role is $140,000 - $160,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit.

Our Company Values

We are the Championship Team. This means we:

- Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?”
- Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action  (When we see a need, we take initiative, and hold ourselves accountable to seeing it through).
- Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.

In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit.

Salary Range $140,000—$160,000 USD

Knit Privacy Policy [here.](https://goknit.com/privacy-policy)

CCPA disclosure [here](https://goknit.com/notice-at-collection).

## About Knit

## Company Overview
- **One-liner**: Knit is an AI-native research agency that combines researcher expertise with autonomous AI agents to deliver decision-ready quantitative and qualitative insights faster than traditional agencies.
- **Entity Type**: Private (Series A; total funding $30.65M)
- **Headquarters**: New York, New York, United States
- **Founded**: 2022 (LinkedIn data; earlier funding rounds under a predecessor entity may exist)
- **Founders**: Aneesh Dhawan (Co-Founder & CEO)

## Core Business
- **Primary industry/industries**: Market Research / Insights & Analytics
- **Target customers**: B2B – primarily enterprise insights teams and research leads at global brands (Amazon, ESPN, Mars Wrigley, T-Mobile, NASCAR, Timex)
- **Mission or purpose statement**: To unlock entirely new ways for the world’s most iconic enterprises to run research – enabling insights teams to operate at the speed of the business and focus on strategic thinking rather than execution.

## Products & Services
- **AI-Native Research Agency (End-to-End Service)**: Researcher-driven AI platform that manages the full research lifecycle – scoping, questionnaire design, sample & fielding (own panel of 65M+ vetted respondents or bring-your-own), mixed-method quant & qual analysis, and decision-ready reporting. Studies can go from scoping to story in a week or less.
- **Researcher-Driven AI™**: A methodology where a dedicated forward-deployed researcher grounds the AI in sound research design and business context, ensuring outputs are defensible and decision-ready.
- **Research Context Library**: Stores past studies, brand guidelines, and business context so each new project starts smarter and learns over time.
- **Survey Creation & Programming**: AI-assisted questionnaire building with quant and qual (including video questions and AI-moderated questions) in a single study.
- **Automated Analysis & Reporting**: AI generates structured reports with charts, headlines, key themes, and video summaries – exportable to PowerPoint or Google Slides.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metrics**:
  - Annual Revenue: ~$1 million (LinkedIn estimate)
  - Total Funding: $30.65 million (across 7 rounds)
- **Notable Investors/Partners**:
  - Series A (August 2025): $16.1M led by GFT Ventures and Sound Ventures
  - Series A (September 2024): $9.0M led by Revolution’s Rise of the Rest Seed Fund
  - Early investors: Techstars (Pre-Seed 2019)
- **Growth Signals**:
  - Headcount: 67 employees (+65.4% year-over-year)
  - LinkedIn follower growth: +143.7% annually (10,511 followers)
  - Clients include Amazon, Mars Wrigley, NASCAR, Timex, T-Mobile, ESPN
  - 15 active job postings (as of mid-2026)

## Competitive Advantages
- **Researcher-Driven AI**: Unlike DIY AI tools that hand off raw outputs, Knit embeds a real researcher in every project to oversee methodology, business context, and analysis – delivering agency-quality insights at platform speed.
- **Speed + Quality Tradeoff Eliminated**: Claims to reduce timelines from months to a week while cutting costs vs. traditional agencies – all without sacrificing rigor.
- **Unified Quant + Qual**: Single study supports both quantitative and qualitative methods (including video), providing a holistic picture automatically analyzed together.
- **Context Memory**: The platform retains and applies past research context, brand guidelines, and business learning across projects, increasing efficiency over time.

## Strategic Focus
- **Enterprise expansion**: Aggressively hiring for Enterprise Account Executives, Client Partners, and a Director of Enterprise Sales (West Coast / PST/MST) – indicating a push into larger accounts.
- **Product-led growth**: Emphasizing a self-serve + researcher-assisted model to serve both DIY and full-service customers.
- **AI capabilities deepening**: Recent departure of Head of AI (May 2026) may signal a pivot or scaling of the AI team; current job postings include Staff Full Stack Engineer and Advanced Analytics Lead.

## Why Work Here
- **Culture highlights**: Described as a place where "building the next great technology to hit the insights world" relies on exceptional talent. Team is growing rapidly (+65% YoY) with a collaborative, hybrid environment.
- **Remote/Hybrid policy**: Hybrid working model explicitly listed as a benefit. Offices in New York (HQ), Austin, and presence in India and Canada.
- **Notable perks** (from careers page):
  - Competitive salary
  - Flexible Time Off
  - Healthcare Insurance
  - 401(k) Match
  - Paid Parental Leave
  - Company Laptop
- **Engineering culture**: Recent job postings include a Staff Full Stack Engineer role; technical team comprises ~7% of headcount. Emphasis on building an AI-native research platform suggests a fast-paced, product-forward environment.
- **Employer Rating**: 3.7/5.0 on LinkedIn (3 reviews), with Work-Life Balance scored 4.0.

## Sources
1. [goknit.com/about/careers](https://goknit.com/about/careers)
2. [goknit.com/](https://goknit.com/)
3. [goknit.com/about](https://goknit.com/about)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/goknit)
5. [JazzHR Career Page](https://goknit.applytojob.com/apply)

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