---
title: 'Research Partner Success Manager at Helix'
canonical: 'https://feeny.ai/job/research-partner-success-manager-helix-united-states-asn809eshc32'
type: 'job'
last_seen: '2026-09-08'
---

# Research Partner Success Manager at Helix

- **Company:** Helix
- **Location:** United States
- **Compensation:** $106k–$148k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.gem.com/helix/am9icG9zdDqMypYTVLTuNoyOh7CXSvB4

## Job description

## Who We Are & What We Do

At Helix, our mission is simple: to help everyone improve their lives through their DNA.

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

What is special about this role?

The Helix Clinico-genomic Data Team plays a pivotal role in Helix’s efforts to provide a first-in-class clinico-genomics research dataset for our partners to conduct and publish cutting-edge genomic studies. We are responsible for building and making these data available for use by both our internal Research and Analytical Teams as well as external Health System Researchers and Life Sciences customers.

Our clinico-genomic dataset includes clinical and Exome+ sequencing data and is curated to facilitate the discovery of novel genomic disease risks, enhance patient recruitment for clinical studies, support clinical decision-making, and optimize care pathways. As a Partner Research Success Manager you will play a crucial role in enabling our stakeholders to engage with these data and the associated toolings. Additionally, you will collaborate closely with our internal teams to ensure successful onboarding and effective utilization of the data, tools, and platforms created by the team.

As a Partner Research Success Manager, you will:

Work closely with our stakeholders, ensuring they have the necessary information needed to work with our datasets. You will be their primary contact for data support, ranging from hosting kick off calls to facilitating office hours. A primary function will be to coordinate with internal teams to get the required information to the client.

- Support Partners and Customers in engaging with our clinico-genomic datasets, tools, and platform
- Prepare and maintain materials for the data user onboarding experience, including user guides and orientation presentations
- Gather and incorporate client feedback to iteratively refine the data solution design
- Design and build data processing pipelines for producing both clinical and genomic datasets
- Develop strong internal relationships while working cross-functionally with our Engineering, Research, Bioinformatics, Life Sciences, Product, and Commercial teams

About you:

- Masters in Public Health, Epidemiology, Computer Science, Engineering, Information Technology, or a related field.
- 2+ years of experience in a partner facing role such as sales engineering, or a related technical applications role.
- Familiarity with AI tools and large language models (LLMs), including agentic workflows and coding assistants such as Claude Code
- Proficient in English with excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Partner with Product, Engineering, and Operation teams to ensure research users are successful in their work
- Affinity for an engineering culture that emphasizes both quality and agility
- Knowledge of the benefits and challenges of cloud-based data management and analysis, including hands-on experience with cloud computing
- High level of integrity, professionalism, and attention to detail
- Adaptable in a fast-paced startup environment where priorities may change quickly and frequently

Pluses:

- Experience working with large-scale genomic datasets and familiarity with statistical genetic techniques and analysis tools.
- Previous experience in a client-facing science position and/or in a scientific applications role, working directly with partners in healthcare and/or in the life sciences industry.
- Experience performing data analysis, preferably data mining, pattern recognition, statistical, and/or mathematical programming and modeling to health-related data
- Experience with cloud-based computational platforms such as DNANexus, Verily Workbench, Terra, Databricks, etc.
- Previous experience with EHR or Claims data and/or clinical data models (eg. OMOP CDM)

Expected Interview Process:

1. Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer

Expected Pay For This Role: There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity

- Expected Helix Base: $106,000 - $148,000
- Expected Helix Discretionary Annual Bonus: 10% of your annual salary
- Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.

Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:

- Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage
- 12 weeks Helix Paid Parental Leave option
- 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire
- Comprehensive Well-Being Benefits
- Flexible PTO
- Remote options for many roles and a home office stipend

What To Expect During Your First 90 days:

- First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.
- Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.
- Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.

To learn how Helix collects, uses, and protects your personal information during the recruitment process, please review our[Privacy Notice](https://www.helix.com/privacy-policy).

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

#LI-Remote

## About Helix

## Company Overview
- **One-liner**: Helix is a population genomics company that integrates DNA insights into clinical care, research, and therapeutic development at scale.
- **Entity Type**: Private (Grant stage; $283.9M total funding)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2015
- **Founders**: Not publicly listed on major sources (founded as HELIX HOLDINGS I, LLC)

## Core Business
- **Primary Industry**: Healthcare technology / Population genomics / Precision medicine
- **Target Customers**: Health systems, life sciences companies, health plans, and payers (B2B); also provides patient-facing genetic testing (B2C/D2C)
- **Mission**: “To empower every person to improve their life through their DNA.”

## Products & Services
- **Population Genomics Platform**: A Sequence Once, Query Often™ model enabling health systems to uncover genetic risk efficiently and integrate insights at the point of care. Includes clinical decision support, EHR integration, and patient engagement tools.
- **Genetic Testing Services**: Seamless test ordering for clinicians, with results integrated into clinical workflows. Covers diagnostic and screening applications.
- **Helix Research Network®**: A large-scale network connecting real-world genomic data from health systems and life sciences partners to accelerate discovery and drug development.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Total Funding**: $283.9M raised to date (latest round: Grant - II, $900K, ~5 years ago)
- **Notable Investors**: Kleiner Perkins, Warburg Pincus, Temasek, DFJ Growth Fund, The Rockefeller Foundation, and 7 others
- **Key Customers/Partners**: Renown Health, Mayo Clinic, Medical University of South Carolina
- **Growth Signals**: 162 patents filed; operating at the intersection of clinical care and research; population-scale programs showing cost-effectiveness (per internal models); active in large health system deployments

## Competitive Advantages
- **Sequence Once, Query Often™ model**: A proprietary approach that reuses genomic data across multiple clinical and research use cases, reducing cost and friction.
- **Integrated platform**: Combines lab testing, clinical decision support, EHR integration, and research network into one cohesive offering—hard for competitors to replicate.
- **Proven health system partnerships**: Deployments with leading institutions like Mayo Clinic and Renown Health provide real-world validation and a defensible moat.
- **Patent portfolio**: 162 patents covering molecular biology, genetics, and bioinformatics.

## Strategic Focus
- Scaling population genomics programs across more health systems and payers
- Deepening integration with EHRs and clinical workflows to drive adoption
- Expanding the Helix Research Network to generate more real-world evidence
- Demonstrating cost-effectiveness and ROI to health plans to drive reimbursement

## Why Work Here
- **Mission-driven**: Directly contributing to improving lives through DNA—translating complex genomics into actionable health insights.
- **Collaborative culture**: Described as “curious and passionate,” with a focus on transparency, collaboration, and empowerment across science, engineering, design, and marketing.
- **Interdisciplinary team**: Genomics scientists, engineers, product developers, and researchers working together—no PhD required to geek out on genomics.
- **Growth stage company**: Private with significant funding and major partnerships, offering the excitement of a scale-up with real impact.
- **Location**: San Mateo, CA (Bay Area); customer support hours are Pacific time.
- **No explicit remote/hybrid policy found**, but standard tech company culture likely applies.

## Sources
1. [helix.com](https://www.helix.com/)
2. [helix.com/careers](https://www.helix.com/company/careers)
3. [helix.com/about](https://www.helix.com/v2/about)
4. [helix.com/our-team](https://www.helix.com/company/our-team)
5. [cbinsights.com](https://www.cbinsights.com/company/helix)

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