---
title: 'Resident Relations Associate (Residential) at CIM Group, LP'
canonical: 'https://feeny.ai/job/resident-relations-associate-residential-cim-group-lp-washington-hy02gn92mx3s'
type: 'job'
last_seen: '2026-09-10'
---

# Resident Relations Associate (Residential) at CIM Group, LP

- **Company:** CIM Group, LP
- **Location:** Washington, DC
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/cimgroup/beba4820-de34-4da5-a4db-0da1e169aec1

## Job description

## ABOUT CIM GROUP:

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

## ESSENTIAL FUNCTIONS:

- Assist the Property Manager in addressing the needs of the property and its residents.
- Addresses resident complaints and maintenance requests.
- Scheduling appointments for repairs and for meetings with residents.
- Prepares correspondence and notices.
- Prepares paperwork with respect to resident accounts.
- Responsible for follow up with residents to guarantee the work orders are being done correctly and expeditiously.
- Assisting with rent increases, late payments/collections, evictions and the move-in/out process.
- Maintain files for residents, lease applications, deposits, etc., and assist in leasing when needed.
- Such other tasks or assignments as may be required by management.

## SUPERVISORY RESPONSIBILITIES:

- None.

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

- High School Diploma Required.
- Prior experience in residential real estate preferred.
- Proficient in Microsoft Office, especially Excel and Word.
- Experience in Yardi or comparable software a plus.
- Operate standard office equipment.

## KNOWLEDGE, SKILLS AND ABILITIES:

- Detail oriented, deadline driven and ability to manage multiple tasks.
- Ability to work independently and to proactively evaluate and address work opportunities within the area of responsibility.
- Ability to apply common-sense understanding to carry out instructions.
- Ability to solve practical problems.
- Ability to communicate effectively, both written and verbal.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and/or reports.

## PERFORMANCE METRICS:

- Accuracy in work product.
- Timeliness in completion of work product.
- Feedback from clients, peers, customers, and other key contacts on effectiveness of the incumbent.

HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.

CIM does not accept unsolicited resumes from Agencies.  Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid.  If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.

## About CIM Group, LP

## Company Overview
- **One-liner**: CIM Group is a vertically integrated real assets investment firm that owns, operates, lends, and develops high-quality real estate, infrastructure, and credit investments across the risk-return spectrum.
- **Entity Type**: Private (limited partnership); funded via debt and equity rounds (not publicly traded)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 1994
- **Founders**: Three founders (names not publicly disclosed)

## Core Business
- **Primary industry/industries**: Real estate investment and management, infrastructure investment, credit strategies
- **Target customers**: Institutional investors (pension funds, sovereign wealth funds, insurance companies, foundations) and private wealth / financial advisors; B2B with a focus on capital partners
- **Mission or purpose statement**: To create value for clients and enhance communities through disciplined, vertically integrated real asset platforms.

## Products & Services
- **Real Estate Equity**: Acquisition, development, and management of income-producing properties across multiple sectors (office, residential, retail, mixed-use).
- **Infrastructure**: Investment and optimization of infrastructure assets with emphasis on sustainability, digitalization, and community support.
- **Credit**: Multiple credit strategies offering financing for diverse real estate types, including loans and debt investments.
- **Vertical Integration**: In-house capabilities covering acquisitions, development, property management, leasing, hospitality, finance, legal, compliance, and strategic marketing – enabling end-to‑end control of the asset lifecycle.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private entity)
- **Key Metric**: Annual revenue of approximately USD 90.9 million (LinkedIn estimate, 2024); total disclosed funding of USD 47.5 million (debt financing, 2023)
- **Notable Investors/Partners**: Over 200 institutional investors worldwide including public/corporate pension funds, sovereign wealth funds, global insurance companies, and foundations; network of 3,000+ private wealth and financial advisors serving 78,000+ individual clients
- **Growth Signals**: 30+ years of operation; team of 900+ employees; presence in United States, United Kingdom, Japan, Mauritius, India, Australia; 2025 Sustainability & Social Impact Report; ongoing hiring across multiple departments

## Competitive Advantages
- **Vertical integration**: Full in‑house expertise from sourcing and due diligence through development, management, and disposition reduces reliance on third parties and allows tighter control over asset performance.
- **Deep experience across cycles**: Three decades of operation across varied market environments and asset classes.
- **Relationships with top‑tier institutions**: Trusted by a large and loyal base of institutional investors, enabling capital access for large‑scale projects.
- **Diversified platform**: Real estate, infrastructure, and credit strategies allow risk‑adjusted returns and cross‑platform synergies.

## Strategic Focus
- Continue to broaden real asset equity and credit platforms while expanding relationships with institutional and private wealth clients.
- Emphasize sustainability, digitalization, and community‑positive outcomes in infrastructure investments.
- Leverage vertical integration to maintain disciplined underwriting, asset operation, and value creation across the lifecycle.
- Foster a culture of belonging and professional development to attract and retain top talent.

## Why Work Here
- **Culture**: Described as dynamic, entrepreneurial, and collaborative. Employees at all levels are empowered to ask questions and share ideas. The firm values “motivated self‑starters” and is vertically integrated, offering exposure to multiple functions (investments, development, property management, finance, legal, etc.).
- **Diversity & Inclusion**: Active D&I Council, Employee Resource Groups (CIM Women’s Alliance, Pride Alliance), Ambassadors program, partnerships with organizations like Project Destined. Committed to equal opportunity.
- **Impact & Community**: Employees logged 1,924 volunteer hours in 2024 supporting 35 nonprofits. CIMpact coordinates community service and sponsorships.
- **Work Environment**: Office‑based roles likely, with headquarters in Los Angeles and additional offices in the UK, Japan, and elsewhere. Summer internship programs available.
- **Perks**: Health & wellness program launched in 2024; clear career development paths across investment, development, property management, and corporate functions.

## Sources
1. [cimgroup.com - Our Firm](https://www.cimgroup.com/about-us/our-firm)
2. [cimgroup.com - Careers / Life at CIM](https://www.cimgroup.com/careers/life-at-cim)
3. [cimgroup.com - Social Impact](https://www.cimgroup.com/about-us/our-impact/social-impact)
4. [LinkedIn - CIM Group](https://www.linkedin.com/company/cimgroup)
5. [Lever - CIM Group Careers](https://jobs.lever.co/cimgroup/)

## Other roles at CIM Group, LP

- [Project Coordinator Intern](https://feeny.ai/job/project-coordinator-intern-cim-group-lp-los-angeles-kt83tx3rjjst) — Los Angeles, CA
- [Coordinator, Development Financial Services](https://feeny.ai/job/coordinator-development-financial-services-cim-group-lp-los-angeles-z8f2wwh4v35t) — Los Angeles, CA
- [Data Science Intern](https://feeny.ai/job/data-science-intern-cim-group-lp-los-angeles-wd7kbgnapf5r) — Los Angeles, CA
- [Infrastructure Engineer](https://feeny.ai/job/infrastructure-engineer-cim-group-lp-los-angeles-x4s3n122wg0k) — Los Angeles, CA
- [Construction Project Manager - Terrace Group](https://feeny.ai/job/construction-project-manager-terrace-group-cim-group-lp-los-angeles-89bzhv139732) — Los Angeles, CA
- [Maintenance Tech (Residential)](https://feeny.ai/job/maintenance-tech-residential-cim-group-lp-alexandria-kar8500d8619) — Alexandria, VA
- [Maintenance Assistant Service Manager (Residential)](https://feeny.ai/job/maintenance-assistant-service-manager-residential-cim-group-lp-los-angeles-evkxqqe7y8dn) — Los Angeles, CA
- [Service Director (Residential)](https://feeny.ai/job/service-director-residential-cim-group-lp-alexandria-2apgyscyz2gy) — Alexandria, VA
- [Controller, Family Office](https://feeny.ai/job/controller-family-office-cim-group-lp-los-angeles-svcd25kk9594) — Los Angeles, CA
- [Maintenance Service Manager (Residential)](https://feeny.ai/job/maintenance-service-manager-residential-cim-group-lp-oakland-qpfrfx07e994) — Oakland, CA