---
title: 'Resident Services at Berkshire Group, LLC'
canonical: 'https://feeny.ai/job/resident-services-berkshire-group-llc-berkshire-15-central-place-5ccs62he5nc9'
type: 'job'
last_seen: '2026-10-24'
---

# Resident Services at Berkshire Group, LLC

- **Company:** Berkshire Group, LLC
- **Location:** Berkshire 15 / Central Place
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-10-24
- **Apply:** https://job-boards.greenhouse.io/berkshiregroupllc/jobs/4465030009

## Job description

Company Overview

[Berkshire Residential Investments](https://investments.berkshireresidentialinvestments.com/our-company/) is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

Job Description

....Tag you're it!!!!!....

Our “IT factor” means we are the best in what we do and are always striving to be even better!

## Team “IT FACTOR”

Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do!  We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different….

Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.

Here is what your day might look like....

As one of our Resident Services Coordinators your day is all about BEING FLEXIBLE!!!  The go to person!!  The Residents and the site departments depend on you!!  Your day includes supporting the Leasing department (and stepping in when necessary to sell/lease) working with renewals and helping the maintenance team to ensure great service!  Paying attention to the details makes you the person the resident’s love to see!

- Being that go to person for the residents! You’ve got the answers!!
- Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed
- You might work with the residents and team to promote our lease renewals
- Be the voice of the property handling our phone calls.
- Processing the service request from resident, to maintenance and the follow up
- Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events

This is a multi-site position and must be able to travel reliably between sites, as needed.

Current anticipated base hourly salary range: $24.57 - $25.96 / base annual salary range: $51,100 - $54,000.  Base salary within the range will be determined by various factors including but not limited to the individual's experience, skills, qualifications and other factors permitted by law.

The role is also eligible for the following benefits:

- Retirement benefits
- Health care benefits
- Paid time off (sick leave, parental leave, vacation leave, PTO, etc.)
- Bonuses

EAS123 We believe

Berkshire Residential values [diversity, equity, inclusion and belonging](https://investments.berkshireresidentialinvestments.com/diversity-inclusion/). Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

## About Berkshire Group, LLC

## Company Overview
- **One-liner**: Berkshire Group, LLC is a privately held U.S. real estate investment management company that owns, operates, and manages over 480,000 residential units across the country.
- **Entity Type**: Private (bootstrapped/established firm; no external funding rounds disclosed)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 1966
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Real estate investment management (residential multifamily, single-family rentals, student housing, senior housing, manufactured housing)
- **Target customers**: Institutional investors, global capital partners, and residents of the communities they manage
- **Mission / purpose**: "To deliver long-term value and innovative solutions" as a people-first, vertically integrated owner-operator

## Products & Services
- **Investment Management Platform**: Closed-end value funds, open-end core fund, closed-end debt fund series, and separate accounts for equity and debt investments in U.S. residential real estate.
- **Property Operations & Management**: Full in-house capabilities covering acquisitions, dispositions, development, portfolio management, debt capital markets, and asset management.
- **Internship Program**: 10–12 week undergraduate summer internships in Boston, Dallas, San Francisco (and remote opportunities) across real estate investment and operations.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: $34+ billion in assets under management (AUM) and 480,000+ residential units owned, managed, or overseen across 48 U.S. states
- **Notable Investors / Partners**: Serves a global client base of institutional investors; no specific names listed publicly
- **Growth Signals**: Consistently awarded – NAA Top Employer in Large Company Property Management category for 2021–2026; Glassdoor Best Places to Work 2025; J Turner Research Division I Power Ranking 2025. Over 60 years of continuous operation indicate stable, long-term growth.

## Competitive Advantages
- **Vertically integrated owner-operator**: Handles everything from acquisitions to property management in-house, allowing tighter control and faster execution.
- **Scale and track record**: 480,000+ units and $34B AUM provide deep market insights and operational efficiencies.
- **Longevity**: 60 years of experience navigating multiple real estate cycles, building trust with global investors.
- **Award-winning workplace culture**: Multiple “Best Places to Work” accolades based purely on employee feedback (no financial incentives).

## Strategic Focus
- Continue expanding the vertically integrated platform across the U.S. residential spectrum (rental, senior, student, manufactured housing).
- Invest in technology and empower employees to anticipate change and lead with innovation.
- Foster diversity and inclusion via the BerkshireUNTIES initiative and maintain a people-first culture that attracts top talent.

## Why Work Here
- **Culture**: Entrepreneurial spirit, deep expertise, and a “people-first” approach that prioritizes respect, collaboration, and excellence. Valued for transparency and clear career paths.
- **Work environment**: Hybrid office presence in Boston, Dallas, San Francisco, plus remote opportunities. Operations across 48 states with many on-site property roles (maintenance, leasing, property management).
- **Perks & recognition**: Health and wellness programs, strong internal promotion pipeline, and a legacy of industry awards (NAA Top Employer, Glassdoor Best Places to Work).
- **Diversity & inclusion**: BerkshireUNTITES employee resource group actively works to foster belonging and inclusive practices.

## Sources
1. [berkshireresi.com](https://berkshireresi.com/) – Company overview, AUM, units, history, values
2. [berkshireresi.com/our-team/our-company](https://berkshireresi.com/our-team/our-company/) – Awards (NAA Top Employer, Glassdoor Best Places to Work), culture, diversity
3. [investments.berkshireresidentialinvestments.com/our-company/careers](https://investments.berkshireresidentialinvestments.com/our-company/careers/) – Internship program, career values
4. [job-boards.greenhouse.io/berkshiregroupllc](https://job-boards.greenhouse.io/berkshiregroupllc) – Current open positions (68 listings), company description

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