--- title: 'Residential Security Field Sales Manager at CPI Security' canonical: 'https://feeny.ai/job/residential-security-field-sales-manager-cpi-security-charleston-south-carolina-19xn7fgnrfe1' type: 'job' last_seen: '2026-09-09' --- # Residential Security Field Sales Manager at CPI Security - **Company:** CPI Security - **Location:** Charleston South Carolina, United States - **Posted:** 2026-03-25 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/cpisecurity/jobs/4666913006 ## Job description CPI Security, a leader in security and automation systems is hiring a Residential Security Sales Manager for our team in our Charleston, South Carolina market. They will be responsible for cost evaluations, and ongoing budget planning for developing current and new markets in the surrounding areas and must be able to thrive in a competitive, fast-paced sales environment, and have strong leadership skills. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers and employees. This individual will be responsible for profitable growth and strategic planning to grow the residential and new construction sales channels. What You'll Do: - Manage the assigned sales force and ensure awareness and training regarding products, services and selling skills in compliance with company policies and procedures - Develop strategies with team on how to grow customer base - Continuously seek to improve sales efficiencies and employee retention by providing the leadership and training necessary to achieve sales objectives - Review sales performances of staff and provide regular feedback, establishing improvement plans as needed - Recruit, interview and hire sales professionals to ensure staffing levels are met - Conduct regular sales meetings to communicate current sales policies and procedures, sales promotions and branch sales numbers - Resolve consumer inquires and complaints regarding installations, product quality, sales price, contract and other relevant business - Meet with key customers, assisting Security Consultants with maintaining relationships and negotiating and closing deals - Exhibit foresight in recognizing potential problems and develop solutions to overcome obstacles and close deals. What We Are Looking For: - Bachelor’s Degree or equivalent experience required - Minimum 5 + years industry experience - Intermediate to advanced proficiency with the Microsoft Office Suite - Proficient in Sales CRM (Salesforce a plus) What We Offer: - $100,000 to $150,000 annually - Company fuel card, company equipment provided (i.e. iphone, ipad) - Comprehensive and on-going paid training when you start, includes leadership development. - Engaging and fun company culture that’s made up of diverse people. - Volunteer and community engagement opportunities. - Great medical, dental, vision, 401(k) with company match, short & long-term disability and life insurance options.  PTO, Education assistance ## About CPI Security ## Company Overview - **One-liner**: CPI Security is a regional, full-service residential and commercial security provider offering monitored alarm systems, smart home integration, and 24/7 real-time response across the Southeastern United States. - **Entity Type**: Private (bootstrapped/family-owned) - **Headquarters**: Charlotte, North Carolina, United States - **Founded**: 1991 - **Founders**: Not publicly disclosed on available sources ## Core Business - **Primary industry**: Electronic Security / Home & Business Security Systems / Monitoring Services - **Target customers**: Residential homeowners, commercial businesses, and new construction developers in the Southeast (primarily North Carolina, South Carolina, Tennessee, and Georgia) - **Mission or purpose statement**: “Your Safety, Our Mission” — focused on helping and protecting others, with a commitment to customers, communities, and first responders throughout the Southeast. ## Products & Services - **Residential Security Systems**: Customizable packages including 24/7 monitoring, smart cameras, sensors, and smart home integration. All packages include free professional installation. - **Commercial Security Systems**: Tailored security solutions for businesses, including installation and service. - **Real-Time Response (Real-Time Response℠)**: Proprietary monitoring service featuring real, local people (not just AI) who proactively safeguard homes and respond immediately to alerts. - **Smart Home Integration**: AI-powered monitoring systems integrated with smart home technology (e.g., cameras, door locks, automation). - **Flexible Payment Options**: Equipment can be purchased upfront or financed via monthly plans. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Over 230,000 customers; one of the nation’s top 10 largest security providers; over 750 employees (as of 2026) - **Notable Investors/Partners**: Not publicly disclosed (private). Key partnerships include local first responders and communities. - **Growth Signals**: Expanded from 10 employees and 300 customers in 1991 to 750+ employees and 230,000+ customers; named SDM Dealer of the Year (twice), Central Station of the Year, and Marvel Award winner; recognized as one of the Carolinas’ Top 25 Best Places to Work; The Monitoring Association named CPI Security 2023 Enterprise Monitoring Center of the Year. ## Competitive Advantages - **Real-Time Response℠**: Differentiator of having real, local people monitoring and responding to alarms, not just AI or call centers. This human-in-the-loop approach is positioned as superior care and faster response times. - **Regional Focus**: Branches throughout the Carolinas, Tennessee, and Georgia enable local knowledge, faster on-site response, and personalized service. - **Award-Winning Excellence**: Industry-recognized for alarm response times, technology, and customer service. SDM Dealer of the Year (twice) and Enterprise Monitoring Center of the Year (2023). - **Free Professional Installation**: A key customer perk that lowers friction for adoption. - **Long-Standing Reputation**: Founded in 1991, providing decades of trust and stability in a competitive market. ## Strategic Focus - **Growth & Expansion**: Continuing to expand its regional footprint across the Southeast (currently in NC, SC, TN, GA) with active hiring for sales, installation, and support roles in new and existing markets. - **Technology Innovation**: Investing in cutting-edge, AI-powered monitoring systems and smart home integration to stay ahead of industry trends and evolving threats. - **Customer Retention & Lifecycle**: Actively hiring for roles like Marketing Manager – Customer Retention & Lifecycle and Customer Retention Manager, indicating a focus on long-term customer value and reducing churn. - **Operational Excellence**: Prioritizing fast alarm response times, professional installation, and exceptional customer service as core operational pillars. ## Why Work Here - **Culture & Recognition**: Consistently ranked as one of the Carolinas’ Top 25 Best Places to Work. Emphasizes a supportive, community-focused environment. - **Benefits**: Competitive salary, 401(k) match, wellness program with incentives, education assistance, professional development, paid volunteer time, charitable giving, team events, birthday and work anniversary recognition. - **Work Environment**: Hybrid/office roles available depending on position (e.g., corporate roles in Charlotte, field roles across the region). Hands-on work with cutting-edge security technology (AI, smart home systems). - **Community Impact**: Employees get paid volunteer time off to participate in charitable activities. The company is deeply embedded in the communities it serves. - **Career Growth**: Opportunities for advancement across corporate (marketing, finance, HR, IT, product), sales, customer support, installation, and service roles. Active hiring for senior roles (e.g., Product Owner, Corporate Controller, FP&A Director, Senior Data Engineer). - **Engineering & Tech Roles**: Hiring for Salesforce Engineer, Senior Data Engineer, Product Owner, HR Data & Systems Specialist — indicating a growing tech and data team. ## Sources 1. [cpisecurity.com - Home Page](https://cpisecurity.com/) 2. [cpisecurity.com - About / The CPI Story](https://cpisecurity.com/the-cpi-story/) 3. [cpisecurity.com - Careers Page](https://cpisecurity.com/about/careers/) 4. [job-boards.greenhouse.io - CPI Security Jobs](https://job-boards.greenhouse.io/cpisecurity) ## Other roles at CPI Security - [New Construction Security Sales Representative](https://feeny.ai/job/new-construction-security-sales-representative-cpi-security-greenville-south-93cw4v9h7eqt) — Greenville South Carolina, United States - [Columbia Residential Service Technician](https://feeny.ai/job/columbia-residential-service-technician-cpi-security-columbia-south-carolina-yqacd3cxza95) — Columbia South Carolina, United States - [Residential Installation Technician](https://feeny.ai/job/residential-installation-technician-cpi-security-wilmington-north-carolina-17a71yfvd8jm) — Wilmington North Carolina, United States - [Commercial Installation Technician](https://feeny.ai/job/commercial-installation-technician-cpi-security-columbia-south-carolina-t2pr8g3k4y0y) — Columbia South Carolina, United States - [Commercial Sales Representative](https://feeny.ai/job/commercial-sales-representative-cpi-security-myrtle-beach-south-carolina-ae8y1jd2jawg) — Myrtle Beach South Carolina, United States - [Senior Marketing Analyst](https://feeny.ai/job/senior-marketing-analyst-cpi-security-charlotte-north-carolina-bwjm412z6nte) — Charlotte North Carolina, United States - [Inside Sales Advisor](https://feeny.ai/job/inside-sales-advisor-cpi-security-charlotte-north-carolina-1m05dg8x3nde) — Charlotte North Carolina, United States - [Residential Security Sales Representative](https://feeny.ai/job/residential-security-sales-representative-cpi-security-charleston-south-carolina-k877v2nxvvhg) — Charleston South Carolina, United States - [Residential Security Sales Representative](https://feeny.ai/job/residential-security-sales-representative-cpi-security-columbia-south-carolina-t25rqt2zb0gx) — Columbia South Carolina, United States - [Facilities Maintenance Lead](https://feeny.ai/job/facilities-maintenance-lead-cpi-security-charlotte-north-carolina-11kezv97nr0t) — Charlotte North Carolina, United States